Reviews of Hotel Grand Pas by Nexta 4 stars
Carrer de la Solana, 51, AD200 Pas de la Casa, Andorra
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Reviewed: 24 May 2025 · Stayed in March 2025
Verified reviewReviewed: 14 May 2025 · Stayed in March 2025
Verified reviewReviewed: 9 May 2025 · Stayed in February 2025
Verified reviewReviewed: 3 May 2025 · Stayed in February 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewGreat location. Unbelievable staff exceptional service.
Dear Balderson, Thank you very much for this kind review. Allow us to thank you for choosing to stay with us. We are committed to providing a memorable experience to our guests and are delighted that we met your expectations. We look forward to seeing you again soon. Best regards, Directora Hotel Grand Pas
Dear Balderson, Thank you very much for this kind review. Allow us to thank you for choosing to stay with us. We are committed to providing a memorable experience to our guests and are delighted that we met your expectations. We look… Show more
Reviewed: 15 April 2025 · Stayed in March 2025
Verified reviewReviewed: 15 April 2025 · Stayed in March 2025
Verified reviewNice and thoughtful staff!
Dear Lambrook, Thank you very much for this kind review. We are thrilled that you appreciated the attentiveness of our staff, the comfort and cleanliness of our accommodations, and found great value during your stay. It is wonderful to know that our convenient location close to the Grandvalira Ski Resort, along with the ease of access to the slopes, enhanced your experience with us. We look forward to seeing you again soon. Best regards, Directora Hotel Grand Pas
Dear Lambrook, Thank you very much for this kind review. We are thrilled that you appreciated the attentiveness of our staff, the comfort and cleanliness of our accommodations, and found great value during your stay. It is wonderful to … Show more
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewVery nice hotel, good value for money. Certainly exceeded expections and my room (415), an indoor room, was really comfortable and spacious. Good breakfasts too on my 2-night stay.
Dear James, Thank you very much for this kind review. We are delighted that your stay at Hotel Grand Pas was a memorable one, and that we were able to exceed your expectations in terms of comfort, cleanliness, and the quality of our breakfast offerings. It is wonderful to hear that our team's dedication to service excellence contributed to your positive experience and that the facilities of our hotel played a significant role in ensuring your satisfaction. We take pride in our strategic location close to Grandvalira Ski Resort and are pleased that it added value to your stay. We look forward to seeing you again soon. Best regards, Directora Hotel Grand Pas
Dear James, Thank you very much for this kind review. We are delighted that your stay at Hotel Grand Pas was a memorable one, and that we were able to exceed your expectations in terms of comfort, cleanliness, and the quality of our bre… Show more
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 30 March 2025 · Stayed in March 2025
Verified reviewConvenient and a fantastic breakfast really good buffet style and catered for all tastes. The bar lounge area was quite presentable with a real log fire, but I would say a good 3 star. One bright star was the young lady on reception very nice and friendly.
Well it seemed tired and definitely not 4 star. Everywhere was quite basic and the colour scheme definitely needs improvement. Of the 2 lifts 1 was out of order which was the one to the ski store in the basement so a bit of a trek to get our or in for that matter.
Dear Michael, Thank you for sharing your experience with us. We are delighted that you had such a memorable stay and made the most of our bar during your time with us. We also appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Moreover, we are grateful for your feedback, your comments will assist with our determination for continuous improvement of our services We hope we will have the opportunity to see you again in the future. Best regards, Directora Hotel Grand Pas
Dear Michael, Thank you for sharing your experience with us. We are delighted that you had such a memorable stay and made the most of our bar during your time with us. We also appreciate your kind comments about our team who work ha… Show more
Reviewed: 19 March 2025 · Stayed in February 2025
Verified reviewReviewed: 18 March 2025 · Stayed in March 2025
Verified reviewHotel Grand Pas was a good place to stay. The room is just a bedroom, with nothing more than beds a small desk, TV and the en-suite. Not enough space for any real use of the cupboard. We often hung out in the lounge which was pretty great. Lots of soft seating, a really good bar, and the pool table and table football are in good condition. The on-site restaurant serves a very good breakfast and a great buffet dinner. The ski lockers are very accessible, and access to the ski lift is a short 2-3 mins walk via a shortcut to the piste.
Dear Sir, Thank you for sharing your experience with us. We do offer a wide variety of room types and sizes and our team members are always available to assist in finding a room that perfectly suits your requirements; please do not hesitate in letting us know of any preference for your next stay. Nevertheless, we are delighted to know that our location was ideal for your business needs. We hope we will have the opportunity to see you again in the future. Best regards, Directora Hotel Grand Pas
Dear Sir, Thank you for sharing your experience with us. We do offer a wide variety of room types and sizes and our team members are always available to assist in finding a room that perfectly suits your requirements; please do not hes… Show more
Reviewed: 17 March 2025 · Stayed in March 2025
Verified reviewGreat breakfast
one room was perfect and the other room was on the small size
Dear Paul, Thank you for sharing your experience with us. We do offer a wide variety of room types and sizes and our team members are always available to assist in finding a room that perfectly suits your requirements; please do not hesitate in letting us know of any preference for your next stay. We are glad that our location was ideal for your needs and to know that we helped start your day off on the right foot with our tasty breakfast buffet. We hope we will have the opportunity to see you again in the future. Best regards, Directora Hotel Grand Pas
Dear Paul, Thank you for sharing your experience with us. We do offer a wide variety of room types and sizes and our team members are always available to assist in finding a room that perfectly suits your requirements; please do not hes… Show more
Reviewed: 15 March 2025 · Stayed in March 2025
Verified reviewReviewed: 13 March 2025 · Stayed in March 2025
Verified reviewClean, organized, excellent breakfast, friendly argentinian staff, super close to the main lifts, good system to leave your equipment on lockers and a good sauna & jacuzzi.
There should be a bathroom near the lockers to avoid taking off all your ski equipment and going to the bedroom.
Dear Camila, Thank you for sharing your experience with us. We are delighted to hear that you appreciated our central location, cleanliness, and comfortable rooms. It's great to know that our breakfast and friendly team were highlights of your stay as well. It would be a pleasure to welcome you back. Best wishes, Directora Hotel Grand Pas
Dear Camila, Thank you for sharing your experience with us. We are delighted to hear that you appreciated our central location, cleanliness, and comfortable rooms. It's great to know that our breakfast and friendly team were highlig… Show more
Reviewed: 9 March 2025 · Stayed in February 2025
Verified reviewReviewed: 26 February 2025 · Stayed in February 2025
Verified reviewReally enjoyed our stay, great location. Staff friendly and helpful. Good value for money. Shame the spa is an extra cost, and the lifts leave you frustrated!
Dear Rachel, Thank you for the time taken to share your experience of staying with us. We are thrilled that your time with us was enjoyable and that you found our hotel to be a great value. We are delighted that you felt welcomed by our warm team members and appreciated the amenities provided. Our staff is dedicated to ensuring each guest has a memorable stay in the heart of Pas de la Casa, with its convenient access to the Grandvalira Ski Resort. However, we regret that the additional cost for the spa did not meet your expectations. We understand that having all amenities included would enhance the experience, and we appreciate your perspective. Additionally, we apologize if the lifts caused any frustration and we acknowledge the importance of efficient transportation within the hotel. Finally, we're glad to hear that our prime location added to the positive aspects of your visit, allowing you to easily enjoy the best of Pas de la Casa and its surrounding slopes. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Directora Hotel Grand Pas
Dear Rachel, Thank you for the time taken to share your experience of staying with us. We are thrilled that your time with us was enjoyable and that you found our hotel to be a great value. We are delighted that you felt welcomed by … Show more
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewthe smell of chlorine in the restaurant
Dear Wladyslaw, Thank you for taking the time to review your stay. Feedback from our guests is valuable in helping us to improve and we are sorry you didn't let us know of this during your stay so that we might have dealt with it immediately. We will nevertheless be getting this checked out by our technical team and apologise for any inconvenience. We are hoping to welcome you back in the future. All the best. Directora Hotel Grand Pas
Dear Wladyslaw, Thank you for taking the time to review your stay. Feedback from our guests is valuable in helping us to improve and we are sorry you didn't let us know of this during your stay so that we might have dealt with it immedi… Show more
Reviewed: 23 February 2025 · Stayed in January 2025
Verified reviewReviewed: 21 February 2025 · Stayed in February 2025
Verified reviewReviewed: 14 February 2025 · Stayed in February 2025
Verified reviewThe staff were warm and welcoming. We stayed on the half board option, and breakfast and dinner were very good. We were also able to use the sauna and pool, both of which helped with aching ski legs! The lounge was also a great place to be at the end of a ski day. A hot chocolate on the sofas next to the real fire was fantastic! We had a large comfortable room on the third floor with a lovely view of the mountains and everything we needed for our stay.
Be aware that the hotel is uphill and a bit of a trek at the end of a ski day, particularly in ski boots. We hired ski gear from Surf Evasio 2 next to the slopes and made use of their ski lockers to avoid this issue. Although the hotel do have ski lockers, we felt this was a good decision. Our room was very warm. There was a door to the balcony but having it open meant we heard a lot of noise from the street, so it was difficult to get the room to a comfortable temperature.
Dear , Thank you for the time taken to share your experience of staying with us. This is exactly the feedback we love receiving as it gives a boost to all our team members and we are delighted your dining experience lived up to your expectations. We are very sorry to note your room temperature was not suitable for you and we have taken shared your feedback with the relevant department. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Directora Hotel Grand Pas
Dear , Thank you for the time taken to share your experience of staying with us. This is exactly the feedback we love receiving as it gives a boost to all our team members and we are delighted your dining experience lived up to your expect… Show more
Reviewed: 12 February 2025 · Stayed in February 2025
Verified review