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Reviews of Hotel Spa Termes Carlemany 4 stars

Avenida Carlemany, 4. Escaldes - Engordany, AD700 Andorra la Vella, Andorra

#49 of 73 hotels in Andorra la Vella

Guests' Choice

Review score

Based on 166 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.6

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 6 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    We had one of the only rooms with balcony so it was nice

    Stayed in August 2025

  • Reviewed: 1 August 2025

    8.0
    Good place to stay. Good spa and sauna.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast not included in the price.

    Location. Spa.

    Stayed in July 2025

  • Reviewed: 17 July 2025

    9.0
    Great location, with great facilities
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Service at the bar was slow, a minor grumble though.

    The rooms were comfy and spacious. The bathrooms are really nice, with a good powerful shower. The location is perfect, 5 mins from the main boulevard with all the shops and restaurants. Pool is really nice, super friendly staff. It’s raised above the road, so you feel like you are bathing in the mountains, not a city.

    Stayed in July 2025

  • Reviewed: 10 July 2025

    9.0
    Old style but nice hotel with great spa and breakfast. We enjoyed our stay in a duplex suite offering a good physical sp
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Some water and coffee in the room will be an added value

    Clean, amazing breakfast, nice spa , friendly staff, good location

    Stayed in July 2025

  • Reviewed: 8 March 2025

    9.0
    It’s good for a spa time
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking was not at the hotel, which was not the best since it was raining. Restaurant is not good, food is not great, but price is amazing.

    It was lovely! Room was comfy, spacious, staff was helpful and nice, spa is super nice, it’s close to some street art, calming noise of the river.

    Stayed in March 2025

  • Reviewed: 24 February 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    That they didn't provide spa, even though it's in the name, it was closed in the winter and costed to use.

    Great staff

    Stayed in January 2025

  • Reviewed: 21 February 2025

    9.0
    A bit of ski with a great relax and spa.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Nichts zu melden

    Super Personal und fantastiches Hotel

    Stayed in February 2025

  • Reviewed: 21 February 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    The use of spa was a bit complicated and the only time available I had to cancel or I would not be able to catch my bus on time. Since I elected this hotel only to use the spa, I couldn't avoid being disappointed. The description for the use was not clearly set during reservation, so I think it could be better developed.

    The hotel is very nice and room is very good. Staff is friendly and the view of the river outside is nice and relaxing. My room had a street view, but no noise neither heavy lights at night.

    Stayed in February 2025

  • Reviewed: 3 February 2025

    7.0
    Comfortable but expected more.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    We had to pay for the spa which was not specified on the booking reservation. They said that if we were booking this through booking the spa would be charged.

    The breakfast was great and the location was ideal.

    Stayed in February 2025

  • Reviewed: 10 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nil

    The location is perfect and all the staff was friendly and always at disposal

    Stayed in January 2025

  • Reviewed: 3 December 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Restaurant prices very high for the type of food that it was.

    Location and cleaningness. Very helpful staff.

    Stayed in November 2024

  • Reviewed: 30 November 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    No complaints.

    Very good hotel. Nice location. Friendly and helpful staff. The breakfast was delicious! We would definitely go back!

    Stayed in November 2024

  • Reviewed: 26 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Pool is a public pool 100 meters away

    Nice quit hotel. Nice installations

    Stayed in August 2024

  • Reviewed: 17 August 2024

    9.0
    Could not be more pleased!
    • Leisure trip
    • Family with young children
    • Suite (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast had a few weak spots but otherwise everything else fantastic.

    The staff were excellent. The facilities were fantastic. Accessible and reasonably priced spa. Large pool and bar. Good breakfast. Lovely room and great location.

    Stayed in August 2024

  • Reviewed: 4 August 2024

    7.0
    Good location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The first room we got smelled of smoke. It was towards the street where there is a small balcony which apparently was used for smoking. But we got a new room and it was fine.

    Great location and beds was comfortable. The spa was nice.

    Stayed in July 2024

  • Reviewed: 4 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Beautiful room, location was amazing. Everything was great

    Stayed in August 2024

  • Reviewed: 30 July 2024

    7.0
    Very fancy
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    There were traffic works outside my window and the walk to the parking was a pain with all my luggage (no wheels!)

    Clearly I was staying out of season as this place should have cost more. The location was really great too as I could easily walk into town.

    Stayed in July 2024

  • Reviewed: 21 July 2024

    9.0
    Breakfast good room comfortable don’t be deceived by having a swimming pool.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The swimming pool isn’t on site it’s a walk up the road and not solely for residents stay hotel. I also asked for a softer pillow and was told at reception they couldn’t sort it but it would be done. It wasn’t.

    It was clean and fairly comfortable. Breakfast was good.

    Stayed in July 2024

  • Reviewed: 21 July 2024

    7.0
    The hotel was comfortable and with a very good BKFST but stay away for dinner.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    The dinner was one of the worst we have ever had in a hotel. we order a fish ( truita) which was almost RAW and had to send it back. My fgish was about 2-3 cm long....not evcen enough for a child. We were there 2-3y ago and it was much better but today i sugest to stay very far away that restaurant.

    It had a super good breakfast with a lot of choice and even fresh squeezed orange juice. The view was also very nice next to a small river.

    Stayed in July 2024

  • Reviewed: 9 July 2024

    9.0
    Comfortable few days, very good value for money as half board. Standard of food was very good, more than expected.
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Position at the top of the city, easy access to everything.

    Stayed in July 2024

  • Reviewed: 17 June 2024

    8.0
    Nice hotel
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights

    Nice staff, warm and welcoming. Great breakfast. Our room was big and very clean. Close to the shopping area. If you are travelling by car you can park the car just in fronto of the hotel for unloading the luggage. Locked parking place at 100 mt up to a steep road.

    Stayed in June 2024

  • Reviewed: 17 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Our Car got scratched (vandalised) on the parkinglot of the hotel. The next night the same happened to the car of a Swiss guest there. It is an issue. The hotelstaff was certainly considerate but said it wasn't their responsability....(maybe so legally but morally still..) I filed a police report but dont expect too much from it. It was a BIIG disappointment that this happened in Andorra after a nice and relaxed stay there.

    It is a classic hotel but well kept up

    Stayed in June 2024

  • Reviewed: 19 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Unfortunately, the swimming pool is open only during the summer and hammam wasn't working when we arrived. Also it is very uncomfortable that you can book spa and massage only upon arrival and there were not many spots (I think only 4-6 people max as spa area is very small). And you need to bring the towel from the room to the spa area. The parking situation is not that convenient.. first you park in front of the hotel to get your bags in and than we had to drive to another hotel for underground parking.

    We really liked the room: clean, comfortable, bathtub :), enough light and space. we had a kettle, some teas in the room which was really good. Dinner menu in the hotel is amazing and at a very good price (3 course for 22 eur), we enjoyed it. The service in the hotel was also quite ok, people were very pleasant. Overall I enjoyed our short stay.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Great location, spacious room and comfortable beds.
    • Leisure trip
    • Family with young children
    • Suite (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    The “spa” itself was outdated and only the jacuzzi and sauna were open. Although the website stated the pool was open, it sadly wasn’t (it was beautiful, hot weather and we were sad not to be able to enjoy the pool - as this was the main reason for choosing this hotel. We felt a bit cheated.

    The room was comfortable and spacious. The staff were friendly- especially the girl who gave the spa treatment (Christina).

    Stayed in May 2024

Showing 1 – 25

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