Reviews of Kione Lake Placid

- booking chat is a bot, they oblige you to call foreign numbers that are paid. - check in was hard since it wasn't possible to contact the place via the numbers available. - check out needed to wait until 9am, to simply leave a key

The location

The beds, the noise, the check out time waste, the high cost, the noise again

Ramon was really helpful and friendly on arrival, check-in was really easy. He gave us a discount voucher for our ski rental in the place just opposite. The apartment was spacious and comfortable, with a double bed, single bed and double sofa bed. Even with the sofa bed set up, we had space for all 5 of us to sit at the table and have dinner together. The kitchen has everything you need and they give a pack of cleaning products. The sheets and towels are all clean and provided in a plastic sealed bag. We had an issue that the previous tenants had hidden the fact that they'd broken the bed frame, so we put the mattress directly on the floor and informed Ramon in the morning. We said it wasn't a problem to sleep on the floor, but he insisted they would fix it and someone arrived shortly after, took away the broken frame and by the time we got back from the slopes that same day we had a new bed ready to sleep in. Hot water was plentiful and the flat was permanently warm through heating panels on the wall. The location is really unbeatable! We were able to watch the fireworks and kings procession down the slopes from our window we were that close to the piste.

I would definitely go back to this property, so these comments are just suggestions and advice! Some of the pillows could do with replacing, and a bathmat, hand towel and tea towel would have been useful to have. There isn't a locker space for skis in the building, so they suggested storing our skis in the room but we preferred to leave them in the lockers at Skiset as you can ski straight to the lockers and it's much more comfortable. The lockers are heated overnight so everything dries for the next day. Pas de la Casa has lots of older buildings with thin walls so bring earplugs for the night. We had quiet, respectful neighbours and the building rules are for no noise from 10pm to 8am, so we didn't get interrupted. Friends who stayed in a much pricier hotel also had issues with noise travelling through thin walls, so ear plugs are very recommended!

The room has a nice view Bars and restaurants nearby and open until 3am

Reception is close in check-in time We need to find their office to get to key., Office is hard to find, its inside the building without any sign outside, we needed to ask some locals where we can find it.. Upon check out the reception ask me if i throw the trash that he didnt mention upon check in and telling me it can cost 40€ of charge from our deposit.. and ofcourse we left the Unit clean

The location was good

The facilities were old

Spacious apartments.

Wifi didn't work first few days, and then was fine.

It was good for the price I paid. I wasn’t expecting any particular luxury room, but it had everything we needed.

Perhaps the beds could be more comfortable