Reviews of La Solana Apartaments & Spa
Carretera dels Cortals, s/n, AD 200 Encamp, Andorra

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Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe location
We needed to make all the besa, also they Chargers 7 Euros for a Baby bed
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe room was clean and had a nice view.
The beds are not comfortable and the furniture is quite outdated. The walls quite dirty.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 June 2025 · Stayed in April 2025
Verified reviewlocation, views, comfort - Encamp is a great place, more towny feel to it and easy to get round either by bus or taxi snowboarding was great! and we went to the spa near La Vella - a great stay except for the two things below although the lift did 'grind my gears'.
Just 2 things really, not enough power-points at worktop level, and power leads did not extend far enough which meant we had to boil the kettle on the floor to make a coffee. The LIFT! omg had a mind of it's own - press the call button and it would go to the basement, and stay there or go toi another floor - not great when you've got luggage for 4 adults + snowboard & gear
Reviewed: 26 May 2025 · Stayed in April 2025
Verified reviewHouse are clean and complete with cooking utensil. Staff are friendly and helpful. Location quite strategic and near with the attraction place.
None
Reviewed: 16 March 2025 · Stayed in March 2025
Verified reviewReviewed: 15 March 2025 · Stayed in February 2025
Verified reviewReviewed: 25 February 2025 · Stayed in February 2025
Verified reviewReviewed: 25 February 2025 · Stayed in February 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewThe location was perfect! Very close to the funicular
Reviewed: 9 February 2025 · Stayed in February 2025
Verified reviewReviewed: 14 January 2025 · Stayed in November 2024
Verified reviewReviewed: 24 October 2024 · Stayed in October 2024
Verified reviewSomebody at the reception
Odor in the apartment is very unpleasant
Reviewed: 11 October 2024 · Stayed in August 2024
Verified reviewReviewed: 11 October 2024 · Stayed in October 2024
Verified reviewReviewed: 10 October 2024 · Stayed in September 2024
Verified reviewReviewed: 21 August 2024 · Stayed in August 2024
Verified reviewGreat location and perfect accommodation
Thank you James for your comment and optimal score. This helps and encourages us to continue every day to provide our best service. We will take it into account for your next stay. Thank you again from all the staff.
Reviewed: 30 July 2024 · Stayed in July 2024
Verified reviewReviewed: 17 July 2024 · Stayed in June 2024
Verified reviewto be honest, nothing because the things we didn't like overshadow anything positive.
- the water heater was off when we arrived (there is an instruction how to turn it on) but it takes 2-3h for it to warm up the water! So if you arrive in the evening - only a cold shower for you - terribly uncomfortable bed, old, with an old mattress that is probably 20 years old, super used, with holes in the foam and in plastic wrapping so each move you make it makes sounds and wakes up the person sleeping next to you on the other bed with the same bad mattress - no proper duvet cover, just a sheet between you and the duvet that was probably never washed and disgusting. You will never be able to sleep in a way that the sheet won't move and you won't touch the duvet. not to mention that you needed to put the pillow case and sheets on the bed yourself Overall the price for 2 nights was very high (200 euro), bumped because of the Spartan race happening in town. And in exchange for this price you got a very bad and uncomfortable experience. Would never recommend to stay here.
Reviewed: 6 June 2024 · Stayed in May 2024
Verified reviewReviewed: 3 June 2024 · Stayed in June 2024
Verified reviewWe have booked above venue the same day and had instructions for parking, keys and everything left in secure place. View was amazing. As usual I read reviews before making booking, I saw a lot of the ones that building is old, outdated etc. I think there is a benefit to that and it has its own positive vibe. Apartment was quite big for European standards. Person at reception was very friendly and extremely helpful. Parking wise, there was plenty of space and bays were big. Also, on parking level there are lockers for skis handy when offloading from the vehicle.
Nothing.
Thank you Minia_maly_kotek for your comment and optimal score. This helps and encourages us to continue every day to provide our best service. We will take it into account for your next stay. Thank you again from all the staff.
Reviewed: 30 April 2024 · Stayed in April 2024
Verified reviewFriendly staff, parking, tv, big living room.
Thank you Patricia for your comment and optimal score. This helps and encourages us to continue every day to provide our best service. We will take it into account for your next stay. Thank you again from all the staff.
Reviewed: 8 April 2024 · Stayed in April 2024
Verified reviewEverything was so good and clean
Noisy people durimg 6am
Reviewed: 4 April 2024 · Stayed in March 2024
Verified reviewLocation
Bed, pillows, way to basics, mattress was a thin as a paper.