Reviews of Hotel Màgic La Massana by Nexta 4 stars

Dear Massimo, We appreciate the time you have taken to share your feedback. We're delighted your stay allowed you to enjoy the comfort of our recently updated mattresses, designed to support restful nights. However, we sincerely regret some aspects did not meet expectations. Our parking facilities offer 32 covered spaces, though availability can vary during peak seasons. Regarding service standards, our multilingual team undergoes regular training to ensure professionalism in all guest interactions. Finally, we're pleased you appreciated the spacious bathroom layout, which complements our rooms designed for practical comfort. Our proximity to Pal-Arinsal slopes remains a highlight many guests enjoy for year-round mountain access. We would love to have you return in the future. Best regards, Hotel Manager

Dear Massimo, We appreciate the time you have taken to share your feedback. We're delighted your stay allowed you to enjoy the comfort of our recently updated mattresses, designed to support restful nights. However, we sincerely regret s… Show more

Dear Guest, Thank you for taking the time to give your opinion about your stay. We're delighted you enjoyed our breakfast offerings and found our facilities comfortable. Our team takes pride in maintaining high standards throughout the hotel, and your perfect scores motivate us to keep improving. We hope you had the chance to experience our unique proximity to the Pal-Arinsal ski slopes during your stay, just 100 meters from our doorstep. The entire team really hope we can welcome you back on a future occasion. Hotel Manager

Dear Guest, Thank you for taking the time to give your opinion about your stay. We're delighted you enjoyed our breakfast offerings and found our facilities comfortable. Our team takes pride in maintaining high standards throughout the h… Show more

Dear Amber, Thank you for taking the time to share your detailed feedback with us. We are delighted to read your comments about our team members who strive to deliver memorable moments for our guests. The quality of our cuisine at both breakfast and dinner also brings us satisfaction. We are sorry that your stay did not fully meet your expectations. Our maintenance team is available around the clock to address any concerns about room features. The water area temperature is carefully monitored to ensure guest comfort throughout the seasons. On a positive note, we appreciate your mention of our convenient position near the ski lifts, offering seamless access to the slopes for winter sports enthusiasts. We hope to welcome you back for a more satisfying experience. Best regards, Hotel Manager

Dear Amber, Thank you for taking the time to share your detailed feedback with us. We are delighted to read your comments about our team members who strive to deliver memorable moments for our guests. The quality of our cuisine at both br… Show more

Dear Guest, We appreciate you taking the time to share your experience with us. We are delighted to read your comments about our dedicated personnel who made your stay memorable. However, we regret that some aspects of your stay did not meet your expectations. While most of our rooms feature climate control systems, we offer additional fans upon request to ensure maximum comfort. Our team members remain at your disposal to address any concerns during your stay. Finally, our prime position in the heart of La Massana, coupled with our secure private parking facilities, provides an excellent base for exploring the region. We would be honored to welcome you back for another visit. Best regards, Hotel Manager

Dear Guest, We appreciate you taking the time to share your experience with us. We are delighted to read your comments about our dedicated personnel who made your stay memorable. However, we regret that some aspects of your stay did not m… Show more

Dear Tatiana, We are grateful for the time you took to review your recent stay. We are delighted that our attentive team members provided excellent assistance throughout your visit. The wellness facilities, including the swimming pool and sauna, offer a perfect retreat for relaxation, and we are pleased you enjoyed these amenities. We sincerely apologize that some aspects of your stay did not meet your expectations. Our maintenance team has been notified about the air conditioning system, and we want to emphasize that our staff is always available to assist with any discomfort during your stay. The fitness center, while compact, is equipped with essential equipment to maintain your exercise routine. Finally, we are thrilled that you appreciated our prime location and the tranquil atmosphere surrounding our establishment. The extensive breakfast selection also showcases our commitment to providing a memorable dining experience. We hope to welcome you back in the future. All the best. Hotel Manager

Dear Tatiana, We are grateful for the time you took to review your recent stay. We are delighted that our attentive team members provided excellent assistance throughout your visit. The wellness facilities, including the swimming pool and… Show more

Dear Athanasios, We are truly grateful for your wonderful feedback. Your perfect rating fills us with immense joy. The magnificent accommodation, pristine cleanliness and exceptional comfort demonstrate our commitment to delivering outstanding hospitality. Our dedicated team members take great pride in providing attentive service, ensuring every guest feels valued throughout their stay. The prime location near the slopes, combined with our top-notch facilities and remarkable value, creates an unforgettable experience for our visitors. We look forward to welcoming you back for another perfect stay. Best wishes, Hotel Manager

Dear Athanasios, We are truly grateful for your wonderful feedback. Your perfect rating fills us with immense joy. The magnificent accommodation, pristine cleanliness and exceptional comfort demonstrate our commitment to delivering outsta… Show more

Dear Kerri, We sincerely appreciate your wonderful review of Hotel Magic La Massana. Your glowing feedback fills us with immense joy. Our dedicated team takes great pride in delivering exceptional hospitality, and we are delighted that you experienced their warmth and attentiveness firsthand. The extensive breakfast selection prepared by our culinary experts showcases the finest local and international flavors. The pristine condition of our water area and the convenience of our booking system reflect our commitment to providing a serene and well-maintained wellness experience. The perfect ratings across all aspects of your stay, from the thoughtfully designed accommodations to our prime location near the slopes, validate our mission to exceed guest expectations. We would be honored to welcome you back for another perfect stay. Best regards, Hotel Manager

Dear Kerri, We sincerely appreciate your wonderful review of Hotel Magic La Massana. Your glowing feedback fills us with immense joy. Our dedicated team takes great pride in delivering exceptional hospitality, and we are delighted that yo… Show more

Dear Pavlo, Thank you for taking the time to share your feedback with us. We are delighted that you appreciated our well-equipped rooms, vibrant bar, and the overall cleanliness of our hotel. Our team takes pride in maintaining high standards to ensure a welcoming environment for all guests. We regret the inconvenience you experienced with parking. Our limited on-site garage (32 covered spaces at €21/day) operates on a first-come basis, and we recommend the nearby Magic Ski parking as an alternative during peak times. Regarding activities in early May, we offer year-round experiences including guided mountain hikes, our heated water area on the 6th floor, and proximity to cycling routes through the Pyrenees. It was our pleasure to provide you with full comfort through our modern facilities and attentive multilingual team. We hope you enjoyed our unique location just 100 meters from the Pal-Arinsal cable car, perfect for exploring Andorra's natural beauty across all seasons. We would be honored to welcome you back for another memorable stay. Warm regards, Hotel Manager

Dear Pavlo, Thank you for taking the time to share your feedback with us. We are delighted that you appreciated our well-equipped rooms, vibrant bar, and the overall cleanliness of our hotel. Our team takes pride in maintaining high standa… Show more

Dear Guest, Thanks for your review about our hotel. We're thrilled that you had a memorable stay at Hotel Magic La Massana. We are delighted that you found the room suitable for your young family and that the cleanliness was up to your satisfaction. Our spacious rooms, designed for comfort and convenience, are indeed ideal for families looking to enjoy their time in the mountains. However, we understand that the wide variety of choices in our buffet can sometimes be overwhelming. We aim to cater to diverse tastes and dietary requirements, but we appreciate your feedback and will consider how we can improve the dining experience to make it more approachable. Nonetheless, it is great that you appreciated our prime location, which offers easy access to the ski lift and plenty of family-friendly activities. We're committed to providing an ideal base for our guests to explore and enjoy La Massana. We are hoping to welcome you back in the future. All the best. Hotel Manager

Dear Guest, Thanks for your review about our hotel. We're thrilled that you had a memorable stay at Hotel Magic La Massana. We are delighted that you found the room suitable for your young family and that the cleanliness was up to you… Show more

Dear Lauren, Thank you very much for your kind review. It brings us great joy to learn that your stay at Hotel Magic La Massana was a memorable one. We are delighted that you appreciated the convenience of our half board option, the relaxation offered by our spa, and the practicality of ski lockers. Our aim is to provide a comprehensive experience, and it seems we succeeded. It is wonderful that you found our rooms to be well-sized for your comfort and our staff helpful in facilitating your ski pass arrangements. Your recognition of our facilities, overall comfort, and the value we provide is highly motivating for us. It would be a pleasure to welcome you back. Best wishes, Hotel Manager

Dear Lauren, Thank you very much for your kind review. It brings us great joy to learn that your stay at Hotel Magic La Massana was a memorable one. We are delighted that you appreciated the convenience of our half board option, th… Show more

Dear Gloria, We would like to thank you for this review about your recent experience in our hotel. We are pleased that you appreciated the cocktail making skills of our bar staff and the breakfast offerings, which is a testament to the dedication of our staff in providing exceptional service and a varied buffet selection. However, we regret to hear about the disturbance caused by the proximity of your room to the lift. We understand how important a restful night is and apologize for any inconvenience this may have caused during your stay. For future visits, we encourage you to request a room on a higher floor, as these tend to be quieter and offer the serene atmosphere that is representative of our hotel. Finally, we are delighted that you enjoyed the efficiency of our staff and the ready availability of tables at breakfast. We strive to maintain a smooth and welcoming dining experience for all our guests. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Hotel Manager

Dear Gloria, We would like to thank you for this review about your recent experience in our hotel. We are pleased that you appreciated the cocktail making skills of our bar staff and the breakfast offerings, which is a testament to the d… Show more

Dear Reda, Thank you very much for this kind review of your recent stay. We are thrilled to learn that your stay with us was exceptional. We are pleased that you appreciated our facilities, comfort, cleanliness, and the excellent service provided by our welcoming staff. We strive to create a memorable experience for all our guests, and it is gratifying to know we succeeded during your visit. We look forward to seeing you again soon. Best regards, Hotel Manager

Dear Reda, Thank you very much for this kind review of your recent stay. We are thrilled to learn that your stay with us was exceptional. We are pleased that you appreciated our facilities, comfort, cleanliness, and the excellent s… Show more

Dear Miguel, thank you for your feedback. It is with great enthusiasm that we receive your acknowledgement and that we realise that you enjoyed your stay with us. We endeavour to provide our guests with the best possible experience. We look forward to welcoming you again. Sincerely, Hotel Manager

Dear Miguel, thank you for your feedback. It is with great enthusiasm that we receive your acknowledgement and that we realise that you enjoyed your stay with us. We endeavour to provide our guests with the best possible experience.… Show more