8.8

Reviews of Hotel Màgic Ski by Nexta 4 stars

Avenida del Ravell, 1, AD400 La Massana, Andorra

  • Robert

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review

    Great location, friendly helpful staff, cleanliness, comfy bed, large room and bathroom. Great base for hiking/skiing

    No air con in the room, just a small fan

    Property response:

    Dear Robert, We appreciate you taking the time to share your experience at Hotel Magic Ski. Your praise for our accommodation brings us joy. The spacious quarters provide ample room to unwind, complemented by the restful sleeping arrangements our recently updated mattresses offer. However, we regret the temperature control did not meet your requirements. Portable cooling units are readily available through our reception team to enhance your comfort. Finally, we are delighted that our prime position near the Vallnord ski area and hiking trails, along with the attentive service from our team members, contributed to making your stay memorable. We would be honored to welcome you back for another mountain getaway. Kind regards, Hotel Manager

    Dear Robert, We appreciate you taking the time to share your experience at Hotel Magic Ski. Your praise for our accommodation brings us joy. The spacious quarters provide ample room to unwind, complemented by the restful sleeping arrangeme… Show more

    Hotel Màgic Ski by Nexta
    1 July 2025
  • Mark

    Reviewed: 15 June 2025 · Stayed in June 2025

    Verified review
  • Sami

    Reviewed: 21 April 2025 · Stayed in April 2025

    Verified review
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  • Sara

    Reviewed: 13 April 2025 · Stayed in April 2025

    Verified review

    Second visit to this hotel as we enjoyed it so much the first time. This trip was sadly marred by a large group of families who had zero control over their children and left them unsupervised running riot round the hotel. The hotel staff did their best to deal with the situation. However, most of the adults had no respect and did nothing.

    Property response:

    Dear Sara, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you enjoyed our hotel's facilities, comfort, cleanliness, and value. Our team strives to provide a welcoming environment where our guests can relax and feel at home. However, we deeply regret the disturbances caused by other guests during your stay. We understand how important a peaceful and well-ordered atmosphere is for our guests, and we do apologize for any inconvenience you experienced. We appreciate your understanding that while we do our best to manage such situations, the conduct of other guests can occasionally be challenging to control. Nonetheless, it is great to hear that you loved our prime location and the quality of our food offerings. Our proximity to the slopes and the variety of dining options are elements we are very proud of, and we are glad they enhanced your stay. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Hotel Manager

    Dear Sara, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you enjoyed our hotel's facilities, comfort, cleanliness, and value. Our team strives to provide a welcoming environme… Show more

    Hotel Màgic Ski by Nexta
    14 April 2025
  • David

    Reviewed: 31 March 2025 · Stayed in March 2025

    Verified review

    The room was excellent, plenty of space and cleaned, beds made and sheets and towels changed daily. Good coffee machine with coffee pods and mineral water replenished daily. Mini bar in room with soft drinks, beers and snacks for purchase. Food in restaurant is freshly prepared and always plenty of choices to suit all tastes for breakfast and dinner. Desserts were particularly good. Staff in reception, bar and restaurant were all friendly and happy to help with any queries. Reasonably priced bar menu and good service.

    Pool is a little on the small side but the hot tub, steam room and sauna are a nice touch after a day on the slopes and due to the booking system (and additional cost) they did not get overcrowded.

    Property response:

    Dear David, Thank you for taking the time to share your review. It's wonderful to know that your stay with us was memorable and enjoyable. We are thrilled that you appreciated the spacious room, the daily upkeep, and the refreshing beverages replenished for your convenience. It is also exciting to hear that our culinary offerings, from the diverse breakfast to the delectable dinner options, met your tastes and expectations. However, we understand that the pool size did not fully meet your expectations. Please accept our apologies for any inconvenience this may have caused. We are glad, though, to read that you found solace in the warming embrace of our hot tub, steam room, and sauna. Finally, we are especially proud that our staff left such a positive impression through their friendly and helpful service. It's heartening to know that the efforts to provide a welcoming atmosphere did not go unnoticed. We also appreciate your recognition of our strategic location, a stone's throw from the La Massana ski lift and the vibrant heart of the village. We hope we will have the opportunity to see you again in the future. Best regards, Hotel Manager

    Dear David, Thank you for taking the time to share your review. It's wonderful to know that your stay with us was memorable and enjoyable. We are thrilled that you appreciated the spacious room, the daily upkeep, and the refreshing … Show more

    Hotel Màgic Ski by Nexta
    1 April 2025
  • Dan

    Reviewed: 22 March 2025 · Stayed in February 2025

    Verified review
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  • Afik

    Reviewed: 14 March 2025 · Stayed in March 2025

    Verified review

    Great hotel with a nice location!! (Right next to the gondola) The view from the room was awesome, and the staff members were very helpful. Highly recommend!

    Property response:

    Dear Guest, Thank you for this great review. We are thrilled to know that your stay at Hotel Magic Ski was to your satisfaction. We are delighted that you enjoyed our prime location right next to the gondola, the breathtaking views from your room, and the attentive service provided by our staff. It is wonderful to hear that our efforts to create a comfortable and clean environment have been recognized, along with the value we strive to offer our guests. Your high praise for our facilities confirms our commitment to excellence. We look forward to welcoming you back soon. Kind regards, Hotel Manager

    Dear Guest, Thank you for this great review. We are thrilled to know that your stay at Hotel Magic Ski was to your satisfaction. We are delighted that you enjoyed our prime location right next to the gondola, the breathtaking views … Show more

    Hotel Màgic Ski by Nexta
    14 March 2025
  • Nina

    Reviewed: 5 March 2025 · Stayed in March 2025

    Verified review
  • Zoryana

    Reviewed: 22 February 2025 · Stayed in December 2024

    Verified review
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  • Will

    Reviewed: 18 February 2025 · Stayed in February 2025

    Verified review
  • Allison

    Reviewed: 18 January 2025 · Stayed in January 2025

    Verified review

    Cleanliness Staff friendly and service exceptional Breakfast buffet

    Property response:

    Dear Allison, Thank you very much for your kind review. It is heartening to hear that your visit to Hotel Magic Ski was thoroughly enjoyable. We are delighted that you found our hotel spotless and that our team's hospitality contributed to your exceptional stay. It brings us great joy to know that the breakfast buffet met your expectations, offering a variety of choices including continental, vegetarian, and gluten-free options. We are also pleased that the hotel's facilities, including our newly updated mattresses for a better night's sleep, added to your comfort. Knowing that you found our hotel to be of great value and that our prime location, right next to the Vallnord ski area access cable car, enhanced your skiing trip is truly rewarding for us. It would be a pleasure to welcome you back. Best wishes, Hotel Manager

    Dear Allison, Thank you very much for your kind review. It is heartening to hear that your visit to Hotel Magic Ski was thoroughly enjoyable. We are delighted that you found our hotel spotless and that our team's hospitality contri… Show more

    Hotel Màgic Ski by Nexta
    18 January 2025
  • Anne

    Reviewed: 18 January 2025 · Stayed in January 2025

    Verified review
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  • Gabi

    Reviewed: 12 January 2025 · Stayed in January 2025

    Verified review
  • Moustafagad

    Reviewed: 5 January 2025 · Stayed in January 2025

    Verified review

    The staff was very helpful and the hotel is worse of money the location is perfect. The room is more than Excellent.

    Nothing at all

    Property response:

    Dear Moustafa, Thank you very much for this kind review of your recent stay. We are thrilled that your stay with us met your expectations and left you feeling thoroughly satisfied. We are delighted that you enjoyed the five-star service provided by our dedicated staff, the excellent value we offer, and our prime location right by the ski lift. It's great to hear your appreciation for the comfort and cleanliness of your room, as well as our hotel's facilities. With recently changed mattresses and double-glazed windows that can be completely opened for fresh mountain air, we strive to ensure the utmost comfort for our guests. Additionally, our location in the center of La Massana, surrounded by restaurants, bars, clubs, and shops, and just 5 minutes from the center of Andorra, makes us a convenient choice for both relaxation and enjoying local attractions. We look forward to seeing you again soon. Best regards, Hotel Manager

    Dear Moustafa, Thank you very much for this kind review of your recent stay. We are thrilled that your stay with us met your expectations and left you feeling thoroughly satisfied. We are delighted that you enjoyed the five-star ser… Show more

    Hotel Màgic Ski by Nexta
    6 January 2025
  • Stefanos

    Reviewed: 28 December 2024 · Stayed in December 2024

    Verified review

    Location, cleaning, bedsize, breakfast and dinner good quality.

    No fireplace, expensive parking

    Property response:

    Dear Stefanos, Thank you for taking the time to share your review. It's truly rewarding to know your stay with us was enjoyable. We are delighted that you appreciated the cleanliness of our hotel, the ample size of our beds, and the high quality of our breakfast and dinner offerings. It's great to hear that our facilities and the comfort provided could contribute to a memorable experience during your visit. However, we understand that the absence of a fireplace was noticeable and apologize for any inconvenience. We also recognize that the parking fee might not align with everyone's expectations. Our parking is priced to be competitive for our area, and we strive to deliver the best value possible. Nonetheless, we are thrilled that our hotel's prime location provided convenient access for city exploration and skiing adventures. Our team is always eager to assist guests, ensuring their stay is as pleasant as possible. We hope to have the opportunity to welcome you back to Hotel Magic Ski where you can enjoy more of our hospitality and services. Best wishes, We hope we will have the opportunity to see you again in the future. Best regards, Hotel Manager

    Dear Stefanos, Thank you for taking the time to share your review. It's truly rewarding to know your stay with us was enjoyable. We are delighted that you appreciated the cleanliness of our hotel, the ample size of our beds, and the… Show more

    Hotel Màgic Ski by Nexta
    29 December 2024
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  • Ilya

    Reviewed: 27 December 2024 · Stayed in December 2024

    Verified review

    Location Staff Big room and bathroom

    Old facilities Breakfast

    Property response:

    Dear Ilya, Thank you for taking the time to share your review. We are delighted that you appreciated our staff's service, the spaciousness of your room, and the generous bathroom size. Our team is committed to providing comfortable and accommodating spaces for our guests to enjoy. However, we regret to hear that some aspects of our facilities did not meet your expectations. We understand the importance of maintaining a fresh and contemporary environment and we continuously strive to improve our premises. Nonetheless, we apologize if the breakfast offerings did not satisfy your taste. We appreciate your input as it is essential in helping us enhance our food selection and service quality. Finally, we are pleased that the location of our hotel was convenient for your needs. Our proximity to ski lifts and the heart of La Massana is indeed one of the aspects our guests value the most. We hope we will have the opportunity to see you again in the future. Best regards, Hotel Manager

    Dear Ilya, Thank you for taking the time to share your review. We are delighted that you appreciated our staff's service, the spaciousness of your room, and the generous bathroom size. Our team is committed to providing comfortable and… Show more

    Hotel Màgic Ski by Nexta
    29 December 2024
  • Sean

    Reviewed: 27 December 2024 · Stayed in December 2024

    Verified review
  • Igor

    Reviewed: 23 December 2024 · Stayed in December 2024

    Verified review

    location

    nothing

    Property response:

    Dear Igor, Thank you very much for this kind review of your recent stay. We are delighted that you enjoyed the outstanding facilities, exceptional comfort, dedicated staff, great value, and meticulous cleanliness during your stay at Hotel Magic Ski. It is wonderful that the hotel's prime location enhanced your visit, providing convenient access to the nearby ski lifts and mountain activities. We look forward to seeing you again soon. Best regards, Hotel Manager

    Dear Igor, Thank you very much for this kind review of your recent stay. We are delighted that you enjoyed the outstanding facilities, exceptional comfort, dedicated staff, great value, and meticulous cleanliness during your stay at Ho… Show more

    Hotel Màgic Ski by Nexta
    24 December 2024
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  • James

    Reviewed: 8 December 2024 · Stayed in December 2024

    Verified review
  • Pasi

    Reviewed: 20 September 2024 · Stayed in August 2024

    Verified review

    All employees so helpful ja friendly. Brilliant breakfast.

  • Merryl

    Reviewed: 16 September 2024 · Stayed in September 2024

    Verified review

    This was a great stay. Loved the location, the staff, the breakfasts, the size of the room.. hard to beat.

    My husband found the pillows a little hard.

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  • Ta

    Reviewed: 6 September 2024 · Stayed in September 2024

    Verified review
  • Debbie

    Reviewed: 5 September 2024 · Stayed in September 2024

    Verified review

    On arrival we were upgraded to a suite on the fourth floor which was a lovely surprise. Magic Ski is located within walking distance of the shops, cafes and amenities. The buffet breakfast had everything you could need and catered for all dietary requirements (including vegetarians and vegans).

  • Jacinda

    Reviewed: 5 September 2024 · Stayed in September 2024

    Verified review

    Lovely staff. We went to watch the Downhill racing and the location couldn’t have been better

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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