Reviews of Hotel Màgic Pas by Nexta 4 stars

Dear Edward, Thank you for taking the time to review your stay. We are pleased that you found comfort in our rooms and were satisfied with the cleanliness, which we take great pride in maintaining to high standards. Nonetheless, we are sorry to hear that your experience with the night porter and certain aspects of our service did not meet your expectations. We understand how important attentive service is and we truly apologize for any inconvenience you experienced. Additionally, we regret to hear that our facilities did not fully meet your satisfaction during your stay. Finally, we acknowledge your concerns regarding the value of your stay and extend our sincere apologies for any disappointment caused. Finally, we are delighted that you appreciated the prime location of our hotel, nestled at the foot of the slopes and within easy reach of Pas de la Casa's vibrant offerings. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Hotel Manager

Dear Edward, Thank you for taking the time to review your stay. We are pleased that you found comfort in our rooms and were satisfied with the cleanliness, which we take great pride in maintaining to high standards. Nonetheless, we a… Show more

Dear Hanna, We would like to thank you for this review about your recent experience in our hotel. We are thrilled that you enjoyed our varied breakfast selections and were able to check in earlier, as our team strives to have rooms ready for early arrivals whenever possible. However, we apologize for the inconvenience regarding the window in your room. We understand that fresh air is essential, and we regret that the snowfall during your stay prevented you from enjoying this aspect. We will take your comments into consideration as we continuously seek to improve our guest experience. Nonetheless, we are pleased that our central location contributed positively to your stay, offering convenient access to local attractions and the ski slopes. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Hotel Manager

Dear Hanna, We would like to thank you for this review about your recent experience in our hotel. We are thrilled that you enjoyed our varied breakfast selections and were able to check in earlier, as our team strives to have rooms ready f… Show more

Dear Ian, Thank you for taking the time to share your review. We are thrilled to hear that your stay with us was enjoyable and that you chose to return. We are pleased that you found our facilities, comfort, the attentiveness of our staff, and the cleanliness to your liking. Additionally, learning that you felt you received good value and enjoyed our location is gratifying. However, we understand that variety is the spice of life, and it seems our beer selection did not meet your expectations. We take note of your preferences and appreciate the suggestion for a more diverse range of options. Finally, it's wonderful that the evening meals provided you with a delightful dining experience. Our commitment to offering a warm and pleasant atmosphere along with a complete buffet is something we are proud of. We hope we will have the opportunity to see you again in the future. Best regards, Hotel Manager

Dear Ian, Thank you for taking the time to share your review. We are thrilled to hear that your stay with us was enjoyable and that you chose to return. We are pleased that you found our facilities, comfort, the attentiveness of our staf… Show more

Dear Harry, Thank you for taking the time to share your review. It's truly rewarding to know you had such an enjoyable stay with us at Hotel Magic Pas. We are delighted that you found our staff friendly and helpful, and that the dimensions and cleanliness of your room contributed to your comfort. The warm ambiance of our bar and the variety of our restaurant buffet are among the aspects we take great pride in. However, we understand that the wait for the elevators was less than ideal. We apologize for any inconvenience this may have caused during your stay. Our hotel is designed to provide a cozy and convenient experience, and we regret that we fell short in this aspect. Nonetheless, we are pleased that our location served you well for your ski holiday, and that you found our ski lockers both well-situated and of a satisfactory size. We appreciate your recognition of these details that add to the seamless and memorable experiences of our guests. We hope we will have the opportunity to see you again in the future. Best regards, Hotel Manager

Dear Harry, Thank you for taking the time to share your review. It's truly rewarding to know you had such an enjoyable stay with us at Hotel Magic Pas. We are delighted that you found our staff friendly and helpful, and that the dim… Show more

Dear Sarah, We would like to thank you for this review about your recent experience in our hotel. We are delighted that your stay at Hotel Magic Pas was filled with so many positive moments. We are pleased that you appreciated the warm atmosphere, our culinary offerings, and the convenience of our ski lockers. It's great to hear that our spa facilities, although cozy, provided the relaxation you needed after a day on the slopes. Our team strives to create a hospitable bar environment with a variety of entertainment options, and we're glad you enjoyed the cocktails and camaraderie. Nonetheless, we understand the inconvenience caused by the entrance staircase, especially when managing luggage. We apologize for any difficulty this may have caused upon your arrival and appreciate your patience. Finally, it's rewarding to know that the comfort of your room and the quality of our toiletries enhanced your stay. Our location's proximity to the slopes is something we are very proud of, and we're delighted to know it contributed positively to your experience. Thank you for acknowledging the efforts of our staff to make you feel welcome at every opportunity. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Hotel Manager

Dear Sarah, We would like to thank you for this review about your recent experience in our hotel. We are delighted that your stay at Hotel Magic Pas was filled with so many positive moments. We are pleased that you appreciated the war… Show more

Dear Sean, Thank you for taking the time to share your review. We are delighted that you found our team helpful and that the assistance provided by our management in arranging a last-minute transfer enhanced your experience with us. However, we apologize for the inconvenience you experienced with the wait times for the elevator. We understand how this can impact your stay, especially when located on the 6th floor. We appreciate your patience and your choice to take the stairs on occasion. Nonetheless, it is wonderful to know that you valued the overall cleanliness of our hotel and the level of comfort we provide. Our location at the foot of the slopes and the variety of our breakfast and dinner offerings are part of the experience we pride ourselves on. We hope we will have the opportunity to see you again in the future. Best regards, Hotel Manager

Dear Sean, Thank you for taking the time to share your review. We are delighted that you found our team helpful and that the assistance provided by our management in arranging a last-minute transfer enhanced your experience with us. … Show more

Dear Tiago, Thank you for taking the time to share your review. We are pleased that you appreciated the breakfast offerings and the helpfulness of our staff, along with the convenience of being able to freshen up and safely store your belongings. However, we are sorry to hear that your comfort was compromised due to the bed and mattress. We understand how crucial a good night's rest is, especially after a day on the slopes. We also regret that the interaction with our breakfast staff did not live up to your expectations. We value the importance of starting the day on a positive note and will follow up on this with our team. Finally, it is wonderful to know that our location, just a stone's throw from the ski lifts, positively contributed to your stay. Our position at the foot of the slopes is indeed one of our most appreciated features. We hope we will have the opportunity to see you again in the future. Best regards, Hotel Manager

Dear Tiago, Thank you for taking the time to share your review. We are pleased that you appreciated the breakfast offerings and the helpfulness of our staff, along with the convenience of being able to freshen up and safely store your … Show more

Dear Tracy, Thank you very much for your kind review. It is wonderful to hear that your stay with us was enjoyable. We are delighted that you appreciated our hotel's amenities, the comfort of our accommodations, the professionalism of our team, the value we offer, the cleanliness of our premises, and our prime location right at the foot of the slopes. Your kind words affirm the efforts we make to provide an outstanding experience for our guests. It would be a pleasure to welcome you back. Best wishes, Hotel Manager

Dear Tracy, Thank you very much for your kind review. It is wonderful to hear that your stay with us was enjoyable. We are delighted that you appreciated our hotel's amenities, the comfort of our accommodations, the professionalism… Show more