The only downside is the wifi isn't password protected so it is a bit slow at night so it's hard to do video calls etc

Great location right in the centre of town. The facilities are fantastic. We played Padel on the rooftop with panoramic views each day. The free spa, sauna and pool is great too.

Stayed in August 2025

No bar open, had to use Novotel next door, this was the same for restaurant.

Near the centre with shops and bars.

Stayed in August 2025

Nothing

Great experience

Stayed in August 2025

The bed mattress was very hard, I woke up with sore muscles.

Great wifi

Stayed in July 2025

Arcade cost extra, uncomfortable beds, limited power outlets and odd light switch configuration, parking in separate building, no coffee in the room or lobby in the early morning, Very chlorinated and hard water.

Pool and Spa has beautiful view and great amenities, Friendly front desk and parking staff fluent in many languages, Lots of space.

Stayed in July 2025

Accomodation is expensive in andorra.

Nice hotel friendly staff . Great breakfast

Stayed in May 2025

Staff a little bit direct rather than friendly.

Great location, facilities and breakfast was nice too.

Stayed in May 2025

Great location for city centre and bus station.

Stayed in May 2025

Bathroom slightly tight on space, but this was a minor subject!

Super location in Andorra la Vella. Having access to a brilliant pool and spa!

Stayed in March 2025

Our 4 person room was large and spacious. The pool/Therme was very relaxing. The hotel over all is a bit dated. The location was fantastic and made exploring on foot, after parking the car in their garage, easy.

Stayed in April 2025

Good hotel to spend a night in Andorra at a reasonable price. Central location, decent breakfast, spa zone, including sauna

Stayed in February 2025

I felt rushed at breakfast time when I was still eating, and it would still be 10-15 minutes to closing (11am), but staff were all around setting up for lunch and tidying away breakfast foods, etc. I felt uncomfortable.

Loved the breakfast buffet and the spa swimming pool area as well as the location. Very good value for money.

Stayed in February 2025

The internet was really slow and often disconnects. They provide water in the fridge but they don’t refill. The room was often too hot so I’ve had to open the window but it was noisy outside. If you want to order a cab, do it well in advance as we often had to wait about 20-30 mins for one. The buffet dinner was ok.

Location was perfect, close to all the shops, the bus stops to the slopes. The facilities were great and the kids enjoyed it a lot. Room was clean and the shower was nice!

Stayed in February 2025

We arrived on Christmas Day and couldn't get dinner because everything was booked. There was no place to charge electric cars in the parking lot. The staff has problems with English, sometimes it was difficult to explain what you need. The restaurant opens for dinner at 8 pm, which is inconvenient. There is no coffee maker in the room, only paper cups, making yourself a tea is not easy; bringing everything you need with you is advisable.

The hotel is very conveniently located. The restaurant offers excellent breakfasts and dinners. The staff is very friendly and helpful. The SPA centre is a separate discovery that pleased me. The room is comfortable.

Stayed in December 2024

Correct

Stayed in December 2024

Parking is not in the same building. No wall plug in for computer near main desk nor night table for charging phones, computer.

Staff (Babacar) was friendly and professional. Spa, pool facility are good and clean. Location is convenience.

Stayed in December 2024

Everything was fine

everything was fine. clean room, excellent location. parking lot next to the hotel. friendly staff. breakfast very good choice, very many options to choose from.

Stayed in November 2024

good location. good staff service

Stayed in October 2024

That there is no power point close to the desk, you have to get an extension cable from the receptionist. Also the breakfast starts too late (7:30)

Receptionist from Senegal (I don't remember his name)

Stayed in October 2024

Rooms will probably need updating/refurbishing in the not-too-distant future, but other than that, no complaints.

Well located, walkable to everywhere in center (though not difficult to be in Andorra). Staff friendly and accommodating and processed everything quickly. Didn't try the spa, but looked like a good option.

Stayed in September 2024

We stayed 2 nights. The local taxes, dog supplement and parking came to almost €100, plus another €60 for 2 x breakfast for 2 people. We paid for the room in advance (around €200). Then another €160 at check out. €360 in total. It was correct but all added up quite quickly - and turned out to be quite expensive. We would spend more time checking for a place with these things included. Could only find one single socket under a fixed table. Not ideal for phone charging.

Very nice breakfast.

Stayed in September 2024

Rooms old fashioned, in itself not a problem but a lack of high level electrical sockets and usb. Ports.

Cleanliness and facilities

Stayed in August 2024

Lovely hotel. 10 minutes walk from all relevant places

Stayed in June 2024

Probably a little expensive and also you have to pay for parking.

Location, spacious and clean room. Spa facilities

Stayed in August 2024