Reviews of Hotel Metropolis 4 stars
Avinguda de les Escoles, 25. Escaldes-Engordany, AD700 Andorra la Vella, Andorra
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe room was clean and so comfortable. Great size. The staff were lovely and helpful. Parking is secure and convenient. The location for us was perfect, quiet and an easy walk to the main walking street.
We had hoped to take a drink at the hotel bar around 7pm, before heading out for dinner but the staff informed us it only opens after 8pm. Would be nice to be able to have refreshments before 8pm.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewVery well located. Breakfast was very good
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewClean, staff was friendly, and close to everything.
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 March 2025 · Stayed in March 2025
Verified reviewIt was very clean and the location was very central. I loved the waterfall shower. The cheesecake was amazing.
I felt that it was overpriced for what it was. The parking facilities weren’t great, the room was nice and spacious but it was average. I didn’t understand why there wasn’t a full length mirror in the suite. The bath was well designed but really uncomfortable.
Thank you very much Mr. Richetti for having booked our hotel for your stay in Andorra. On the other hand, thank you for your comments that undoubtedly always help us to improve. We just want to point out that all rooms have a full-length mirror, you will not have looked closely. On the other hand, he was really staying in a "premium" room, not in a suite as he tells us. Fortunately, all our customers value our rooms excellently, and even more so the "Premium" and especially the "Suite" rooms. Parking in Andorra is really a problem so being able to offer this service to our customers is nothing more than a positive point for our hotel. Thank you very much for your visit and we hope you enjoyed your experience in Andorra! Kind regards, Metropolis Hotel
Thank you very much Mr. Richetti for having booked our hotel for your stay in Andorra. On the other hand, thank you for your comments that undoubtedly always help us to improve. We just want to point out that all rooms have a full-length m… Show more
Reviewed: 2 March 2025 · Stayed in February 2025
Verified reviewGood location. Friendly staff. Good quality breakfast.
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 15 February 2025 · Stayed in February 2025
Verified reviewReviewed: 12 February 2025 · Stayed in February 2025
Verified reviewCentrally located, good staff and delicious breakfast
The AC in the room only worked on heating, pretty stuffy at night. The room is pretty small at the expense of large bathroom
Reviewed: 6 February 2025 · Stayed in February 2025
Verified reviewReviewed: 2 February 2025 · Stayed in February 2025
Verified reviewReviewed: 6 January 2025 · Stayed in January 2025
Verified reviewReviewed: 5 January 2025 · Stayed in January 2025
Verified reviewVery clean, comfortable and stylish rooms. Central location within easy walking distance of the main pedestrian street in Andorra La Vella.
The breakfast buffet had lots of variety, but the quality was not what we expected for the price. There were no views from the hotel (except of other, not very attractive buildings). We didn't use the car park as it was very expensive and luckily we had an alternative option
Reviewed: 31 December 2024 · Stayed in December 2024
Verified reviewSpectacular hotel! Waking distance to the shopping area.
Reviewed: 20 December 2024 · Stayed in December 2024
Verified reviewStaff at the reception were very friendly and helpful. Hotel location is great. Good selection of breakfast. Modern room fittings.
Limited choice of hot breakfast items. Only omelette, scrambled egg and bacon are available.
Reviewed: 20 December 2024 · Stayed in December 2024
Verified reviewAmazing friendly and smiling staff! You really feel the welcome and joy of staying at this hotel! Check-in process very nice and efficient, ladies at the front desk smiling, helpful and very nice. It's been a long time since we encountered such wonderful service. Thank you very much. Breakfast for a small hotel really very good. You can find everything, fresh and delicious. There is salmon, cold cuts, vegetables, even wine! You can order fresh eggs which is a great idea! Really everything is beautifully served and prepared, the lady serving also very nice and smiling. The neighborhood for “Shopping” very good. Everything is “Walking distance”. In the hotel you get all the products you need for your trip, which is very convenient. When booking a room, make sure you have a view of the river and mountains and not the garages on the other side. We were fortunate to have a beautiful view- for which we are very thankful.
Parking is relatively expensive ( an additional 18 euros per day) but you have to take it, because there are no parking spaces in the area and there is incredible traffic! There is enough space in the parking lot and it is close to the hotel. The products in the minibar are dizzyingly priced (but that's the way it is in hotels around the world). Remember to stock up on everything you need before 8pm because after that all the stores in the area are closed and you won't buy water or wine :). The furniture in the room is a bit worn and the details in the bathroom are ugly fixed. The shower can be controversial and it is very difficult not to splash the whole bathroom, the floor in it is constantly wet. But these are details, overall we recommend the hotel, mainly for the friendly and beautiful hotel staff!
Reviewed: 13 December 2024 · Stayed in December 2024
Verified reviewHow the staff treats us above everything else. They are the most wholesome and willing to help always! The rooms are amazing too
Nothing to add here
Reviewed: 12 December 2024 · Stayed in December 2024
Verified reviewAmazing rooms, staff super helpful (Benni had the most wonderful customer service ), great location.
Nothing
Reviewed: 2 December 2024 · Stayed in December 2024
Verified reviewThe hotel was in a good lokation, very clean. Good breakfast.
Very small parking for 24 euro per day
Reviewed: 1 December 2024 · Stayed in November 2024
Verified reviewReally clean and comfortable rooms! Also the breakfast was good and with lots to choose from. But if you're allergic to something you have to tell them a day ahead. The location was near the main shopping street too and they offer parking spots. The staff was really helpful as well. We had a nice stay.
The downside is no gym or/and spa. Should have been nice :)