Reviews of Pierre & Vacances La Merceria

Dear Guest, Thank you for this great feedback about your recent stay at Pierre & Vacances La Merceria. Your kind words about our strategic position bring us joy. Our residence's placement offers convenient access to the vibrant El Tarter area. We hope you had the chance to experience our proximity to supermarkets, restaurants and bars during your stay. We look forward to welcoming you back in the future. Take care,

Dear Guest, Thank you for this great feedback about your recent stay at Pierre & Vacances La Merceria. Your kind words about our strategic position bring us joy. Our residence's placement offers convenient access to the vibrant El Tarter… Show more

Dear Sebastian, We are grateful for your feedback. We are pleased that you appreciated the overall comfort, cleanliness, good value, attentive staff, and the quality of our facilities during your stay. It is wonderful that you found the location convenient and enjoyed the proximity to the shops and ski resort. However, we understand your concern regarding the absence of full blackout curtains in one of the rooms. Our flats are equipped with blinds that can be fully opened or tilted to help control natural light. Finally, we are glad that you enjoyed the excellent location near El Tarter village and the Grandvalira ski access, which makes for a great base to explore the area. We would love to welcome you back on a future occasion. Kind regards, Claudia G., General Manager

Dear Sebastian, We are grateful for your feedback. We are pleased that you appreciated the overall comfort, cleanliness, good value, attentive staff, and the quality of our facilities during your stay. It is wonderful that you found the l… Show more

Dear Evgeni, We would like to thank you for your feedback about your experience at Pierre & Vacances La Merceria. We are delighted that you found our proximity to the ski lifts and the complimentary parking convenient for your family's stay. It is wonderful to know that you found our accommodations suitable for families, ensuring a comfortable experience for all ages. However, we regret to hear that the check-in and check-out process did not meet your expectations. Our reception is located at a different site to provide the best possible service while managing our resources efficiently. Nonetheless, we understand that this may have caused some inconvenience, and we appreciate your understanding. Finally, we are pleased that our prime location contributed positively to your overall experience, allowing you to enjoy the local attractions with ease. Our flats are indeed just a short distance from the Grandvalira ski resort, making it an ideal base for ski enthusiasts. The entire team hope that we may have the pleasure of seeing you again in the future. Kind regards, Claudia G., General Manager

Dear Evgeni, We would like to thank you for your feedback about your experience at Pierre & Vacances La Merceria. We are delighted that you found our proximity to the ski lifts and the complimentary parking convenient for your family's … Show more

Dear Tomasz, We would like to thank you for your feedback about your experience at Pierre & Vacances La Merceria. We are delighted that you appreciated the comfort, cleanliness, and overall value of our accommodations. Our dedicated team works hard to ensure that our guests enjoy a well-equipped and cozy living space for their stay. However, we regret to hear of your dissatisfaction with the ski room facilities. We understand the importance of having a convenient and functional space for ski equipment, especially given our proximity to the slopes. We would like to point out that our guests generally appreciate the convenience of our accommodations, and your feedback will help us consider improvements in this area. Nonetheless, it is wonderful that our location met your expectations, offering easy access to the Grandvalira ski resort, as well as local supermarkets, restaurants, and bars. We aim to provide a memorable experience by combining a prime location with the comfort and amenities valued by our guests. The entire team hope that we may have the pleasure of seeing you again in the future. Kind regards, Claudia G., General Manager

Dear Tomasz, We would like to thank you for your feedback about your experience at Pierre & Vacances La Merceria. We are delighted that you appreciated the comfort, cleanliness, and overall value of our accommodations. Our dedicated tea… Show more

Dear Petro, We would like to thank you for your feedback about your experience at Pierre & Vacances La Merceria. We are delighted that you found our staff, comfort, and cleanliness to your satisfaction, and it's great to know our facilities enhanced your stay. Our team strives to provide well-appointed accommodations and ensure a pleasant experience for all our guests. However, we regret to hear that the size of the apartment and the kitchen did not meet your expectations. We understand that space is important, and while our apartments are designed to be cozy and efficient, we always aim to provide accurate descriptions so our guests can choose the best option for their needs. Nonetheless, we're thrilled that our location was a highlight of your visit. Being situated near the Grandvalira mountains offers our guests a memorable experience with convenient access to local attractions and amenities. The entire team hope that we may have the pleasure of seeing you again in the future. Kind regards, Claudia G., General Manager

Dear Petro, We would like to thank you for your feedback about your experience at Pierre & Vacances La Merceria. We are delighted that you found our staff, comfort, and cleanliness to your satisfaction, and it's great to know our facili… Show more

Ellen, Thank you for sharing your opinion after your recent stay at Pierre & Vacances La Merceria. We are delighted that you found our apartments to provide good value for money, and that their cleanliness and comfort contributed positively to your nearly two-week stay with your family. Our quiet environment is something we are very proud of, and it's great to hear that it met your expectations. We hope you will give us another chance to provide you with a better experience in the future. Kind regards, Claudia G., General Manager

Ellen, Thank you for sharing your opinion after your recent stay at Pierre & Vacances La Merceria. We are delighted that you found our apartments to provide good value for money, and that their cleanliness and comfort contributed positi… Show more

Ellen, Thank you for sharing your opinion after your recent stay at Pierre & Vacances La Merceria. We are delighted that you appreciated the cleanliness and comfort of our apartments, as well as the facilities and the value we provide. Our team strives to ensure that our guests have everything they need for a pleasant stay. However, we understand that you were looking for a more scenic view. While Pierre & Vacances La Merceria does not offer sea views, many guests find the local mountain landscape to be quite enchanting. Nonetheless, we are always looking for ways to enhance our guests' experiences. We hope you will give us another chance to provide you with a better experience in the future. Kind regards, Claudia G., General Manager

Ellen, Thank you for sharing your opinion after your recent stay at Pierre & Vacances La Merceria. We are delighted that you appreciated the cleanliness and comfort of our apartments, as well as the facilities and the value we provide. … Show more

Dear Adriana, Thank you for sharing your experience with us. We are delighted that you found the value and location of our accommodations to be advantageous. However, we regret to hear that your check-in experience was not as smooth as we would have hoped for. We understand that clarity regarding the key collection process is crucial, especially for late arrivals, and we apologize for any confusion caused. We acknowledge the importance of providing clear instructions and ensuring a hassle-free arrival for all our guests. Regarding the cleaning instructions, we would like to clarify that our property is not a hotel, but apartments . We strive to maintain high standards of cleanliness while empowering our guests to feel at home. Finally, we are pleased that you recognized the great value we offer. Our team is committed to providing comfortable and well-equipped accommodations at a fair price point, and we appreciate you taking notice of this. We would be honored to have another opportunity to host you, with an assurance of an even more seamless experience. Warm regards, Claudia G., General Manager

Dear Adriana, Thank you for sharing your experience with us. We are delighted that you found the value and location of our accommodations to be advantageous. However, we regret to hear that your check-in experience was not as smooth as… Show more

Dear Roxanne, Thank you for taking the time to share your review. We are delighted to learn that the apartment met your expectations in terms of cleanliness and that you found the bathroom to be spacious. However, we are truly disheartened to hear about your check-in experience. Our goal is to ensure that all our guests receive a warm and secure welcome and we regret any inconvenience caused due to the reception hours. The well-being and satisfaction of our guests are of utmost importance to us, and we are saddened to know we fell short in this instance. While we have a dedicated team to assist our guests, it seems that there has been an unfortunate oversight in your case. We take notes of your remarks and would like to reassure you that our staff is committed to providing reliable and professional service to all our guests. It is our hope that the positive aspects of your stay, such as the quality and comfort of the accommodations, may encourage you to consider Pierre & Vacances La Merceria in the future, allowing us the chance to provide you with the pleasant experience you rightfully expect. We hope you will give us another chance to provide you with a better experience in the future. Kind regards, Claudia G., General Manager

Dear Roxanne, Thank you for taking the time to share your review. We are delighted to learn that the apartment met your expectations in terms of cleanliness and that you found the bathroom to be spacious. However, we are truly dishearte… Show more