Reviews of Pleta del Tarter 31A Lodge & SPA HUT 8254
La Pleta del Tarter casa 31A, AD100 Canillo, Andorra
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Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewI like every detail in the apartment. It was a selective choice and luxurious hospitality..
Nothing!
Many thanks Abdulrahman ! Thanks for taking care of the apartment so nicely !!! Happy to have you and your family back any time. Yours, Mikael
Reviewed: 18 July 2024 · Stayed in July 2024
Verified reviewIt's horrible! They took our deposit of 1000 euros and did not give us 500 euros. Now they demand another 158 euros.
The attitude is terrible. Deposit money is not refunded
Dear Vladyslav, I am really sorry that you broke our very clear on House Rules on Booking and Instructions sent and despite this smuggled in your dog when you stayed 1 night. You lied to the Check-Out personnel saying there has been no dog in the apartment but, it was captured by an external Security camera leaving the apartment and showed to you. 3 Carpets were destroyed and 1 coffee machine which cost more to replace than the EUR 500 in Security Deposit withheld. To me it was very clear from the start our policies so you need to be responsible for your own handlings I am afraid. On top of this, you already gave us a Review showing 10 when you left which you now changed to 1. Yours, Mikael
Dear Vladyslav, I am really sorry that you broke our very clear on House Rules on Booking and Instructions sent and despite this smuggled in your dog when you stayed 1 night. You lied to the Check-Out personnel saying there has been no dog … Show more