8.2

Reviews of Hotel Caribou 4 stars

La Solana, 64, AD200 Pas de la Casa, Andorra

  • George

    Reviewed: 31 March 2025 · Stayed in March 2025

    Verified review

    Great hotel and location

    Property response:

    Dear Mr. George, Thank you for your kind review. We look forward to your next visit. Best regards, Team Hotel Caribou

    Hotel Caribou
    11 July 2025
  • Steven

    Reviewed: 29 March 2025 · Stayed in March 2025

    Verified review

    Very very clean , amazing breakfast selection , staff very very very friendly and helpful .

    Nothing bad to say whatsoever

    Property response:

    Dear Steven, Thank you for taking the time to share your experience with us. Our team works hard to deliver a memorable experience for all of our guests and so we do truly appreciate your kind words. We all hope that we may welcome you on a future visit. Kind regards, Team Hotel Caribou

    Dear Steven, Thank you for taking the time to share your experience with us. Our team works hard to deliver a memorable experience for all of our guests and so we do truly appreciate your kind words. We all hope that we may welcome you on … Show more

    Hotel Caribou
    11 July 2025
  • Ekin

    Reviewed: 25 March 2025 · Stayed in March 2025

    Verified review
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  • Jamie

    Reviewed: 24 March 2025 · Stayed in March 2025

    Verified review

    Good location for skiing and staff were very friendly.

    No tea and coffee facilities in the room that you would expect at a 4* hotel.

    Property response:

    Dear Jamie, Thank you for choosing the Caribou hotel for your stay in Pas de la Casa and thank you very much for posting a comment about your experience with us. We love reading that it was all to your liking. About the comment on tea and coffee making, we wrote it down and took it as an opportunity to grow and improve our service. Receive a kind greeting, Team Hotel Caribou

    Dear Jamie, Thank you for choosing the Caribou hotel for your stay in Pas de la Casa and thank you very much for posting a comment about your experience with us. We love reading that it was all to your liking. About the comment on tea and c… Show more

    Hotel Caribou
    15 July 2025
  • Jason

    Reviewed: 21 March 2025 · Stayed in March 2025

    Verified review

    The breakfast was brilliant. There was a bar down the road that was ski in/out

    Nothing

    Property response:

    Dear Jason, Thank you for taking the time to share your experience at Hotel Caribou. We truly appreciate your fantastic comments and look forward to welcoming you back in the near future. Kind regards, Team Hotel Caribou

    Hotel Caribou
    11 July 2025
  • Saunders

    Reviewed: 18 March 2025 · Stayed in March 2025

    Verified review

    Breakfast was amazing

    Can be a little noisy at night

    Property response:

    Dear Saunders, Thank you for choosing the Caribou hotel for your stay in Pas de la Casa and thank you very much for posting a comment about your experience with us. We love reading that it was all to your liking. About the noise comment, we apologize for everything that may not be to your liking and hope to have a new opportunity with you. Receive a kind greeting, Team Hotel Caribou

    Dear Saunders, Thank you for choosing the Caribou hotel for your stay in Pas de la Casa and thank you very much for posting a comment about your experience with us. We love reading that it was all to your liking. About the noise comment, w… Show more

    Hotel Caribou
    17 July 2025
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  • Melissa

    Reviewed: 17 March 2025 · Stayed in February 2025

    Verified review
  • Carl

    Reviewed: 15 March 2025 · Stayed in March 2025

    Verified review
  • Paul

    Reviewed: 14 March 2025 · Stayed in March 2025

    Verified review
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  • Ran

    Reviewed: 14 March 2025 · Stayed in February 2025

    Verified review

    Value for money is quite good

    A bit far from the lifts

  • Alex

    Reviewed: 3 March 2025 · Stayed in March 2025

    Verified review

    Excellent location - close to the slopes and away from the noisy night life in pas de la casa (albeit only a short walk). The breakfast was exceptional for a small hotel, with plenty of choice. The room was spacious and comfortable. Staff were friendly and always on hand. All in all, an excellent hotel for a ski break in Pas!

    It would have been nice to have a seat to use rather than just sitting on the bed, but recognise that’s probably more just us being fussy. The walls were also relatively thin, so noise does transfer between rooms. This was fine for us, but a noisy neighbour could cause trouble. The chairs moving in the bar area/breakfast room were also noisy despite being several floors above.

    Property response:

    Dear Alex Thank you for choosing the Caribou hotel for your stay in Pas de la Casa and thank you very much for posting a comment about your experience with us. We love reading that it was all to your liking. About the comments you give us, we write them down and take them as an opportunity to grow and improve our service. Receive a kind greeting, Team Hotel Caribou

    Dear Alex Thank you for choosing the Caribou hotel for your stay in Pas de la Casa and thank you very much for posting a comment about your experience with us. We love reading that it was all to your liking. About the comments you give us,… Show more

    Hotel Caribou
    15 July 2025
  • Kostiantyn

    Reviewed: 2 March 2025 · Stayed in March 2025

    Verified review

    We had a great stay in the Hotel Caribou and wanna share the feedback! Location: 5 mins by foot to the nearest slope, it was so convenient. A lot of restaurantes, bars and shops near the hotel. Staff: friendly and polite people, always try to help us. Breakfast: good variety of food, salty and sweet option. Perfect selection of tea, we took tea with us to the room several times a day. Room: clean, bright room with a beautiful view of the mountains. Ski/snowboard adaptation: the hotel has lockers for the equipment. You can buy ski pass right here on the reception. Also, the gave us discount in the rent of equipment. There are a lift from the lockers to the street, so useful. We had 3 hitting batteries in our room, so we were able to dry all our clothes after snowboarding. Slopes are near the hotel.

    Property response:

    Dear Kostiantyn, Thank you for taking the time to share your experience with us. Our team works hard to deliver a memorable experience for all of our guests and so we do truly appreciate your kind words. We all hope that we may welcome you on a future visit. Kind regards, Team Hotel Caribou

    Dear Kostiantyn, Thank you for taking the time to share your experience with us. Our team works hard to deliver a memorable experience for all of our guests and so we do truly appreciate your kind words. We all hope that we may welcome you… Show more

    Hotel Caribou
    11 July 2025
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  • Neta

    Reviewed: 22 February 2025 · Stayed in February 2025

    Verified review

    Terrible location.

  • Eli

    Reviewed: 22 February 2025 · Stayed in February 2025

    Verified review
  • Przemyslaw

    Reviewed: 13 February 2025 · Stayed in February 2025

    Verified review

    Excellent breakfast, fantastic members of staff, decent size rooms, great ski room, place to chill in the evening, efficient lifts

    It was at the top of the hill so quite a trek uphill to get there but close to lifts. Being able too book a van for the luggage from the bus stop would be fantastic

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  • Jonathan

    Reviewed: 12 February 2025 · Stayed in February 2025

    Verified review

    Clean and friendly. Not too commercial

    Just the short walk with tired ski legs.

  • Matan

    Reviewed: 21 January 2025 · Stayed in January 2025

    Verified review

    The hotel crew were very nice and the view from the window is astonishing

    In my opinion, there were so many problems with this hotel. First of all, if you come with a car, be aware that there is no parking near y (other then a few single parking slots on the road). That means you need to park in one of the parking lots (which cost ~25 euros a day) down town and then walk all the way up back to the hotel (which is on the top of the hill) when you arrive. Now for the hotel itself. I have no single idea why the hotel is marked "4 stars" in Booking. There are no facilities at all in the hotel. Nothing. Not a spa, not a gym, not vern a coffee machine in your room. No minibar or a room service. Nothing. Only a breakfast (which I'll talk about in a moment). In other words, this is actually a *bed and breakfast* hotel with a 24/7 reception. Not even a 3 stars hotel. So don't have high (or any) expectations from the hotel itself. The room themselves have a passable size. Not too-big but you have enough space to get out of the bed and change clothes. They even bring you a stand for you small luggage, surprising. The beds are terrible. The "double" bed are actually two single beds grouped together. This is a disgrace for a hotel. I didn't order a twins room, I ordered *a* double bed room. That is a single big bed, bto two. Very disappointed from that. Also the bed itself was terrible. Very jumpy and very uncomfortable. One of the lowest-tiered mattress I've ever seen in an hotel. The pillows you originally get are uncomfortable too, small and not holding your head much, but in the wardrobe we had some bigger ones which were a bit better. The bathroom had a (small) bathtub, which was a nice surprise, but that good surprise was covered by a dirty floor near the toilet. There were many water/pee stains that were visible when looking the floor in the right direction; the floor is colored in such way that it's harder to spot dirt, but it doesn't meen it's not there.

  • Amalia

    Reviewed: 18 January 2025 · Stayed in January 2025

    Verified review
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  • Natalie

    Reviewed: 3 January 2025 · Stayed in January 2025

    Verified review

    Really nice hotel with clean modern rooms. Breakfast was good with lots of variety of hot and cold items. The ski store lockers were great but the walk up the hill at the end of the day with your skis was abit of a killer 😂

    You couldn’t turn the heating down in the rooms so we had to sleep with the patio door open slightly as it was just so hot!

  • Caroline

    Reviewed: 3 January 2025 · Stayed in January 2025

    Verified review

    Great room and outstanding service.

    No restaurant for evening meal, though the staff were extra helpful, allowing us to use the breakfast and bar area to eat/reheat food.

    Property response:

    Dear Caroline, Thank you for choosing the Hotel Caribou for your stay in Pas de la Casa and thank you for posting a comment about your experience with us. We love reading that it was all to your liking. About the comment on the dinner, as indicated in Booking, we do not have that service. If you visit us again in the future, we will be happy to recommend a restaurant in Pas de la Casa or lend you our utensils to warm up some food. Receive a kind greeting, Thank you Team Hotel Caribou

    Dear Caroline, Thank you for choosing the Hotel Caribou for your stay in Pas de la Casa and thank you for posting a comment about your experience with us. We love reading that it was all to your liking. About the comment on the dinner, as … Show more

    Hotel Caribou
    16 July 2025
  • 7.0 Good
    Kevin

    Reviewed: 5 June 2024 · Stayed in April 2024

    Verified review
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  • Paul

    Reviewed: 19 April 2024 · Stayed in April 2024

    Verified review
  • Leigh

    Reviewed: 9 April 2024 · Stayed in February 2024

    Verified review

    Breakfast was delicious, staff were lovely and super friendly and the rooms were modern and clean. Huglughly recommend!

    ONLY downside was there are no tea / coffee making facilities in the room ;)

  • Jonathan

    Reviewed: 25 March 2024 · Stayed in March 2024

    Verified review
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  • Francesca

    Reviewed: 25 March 2024 · Stayed in March 2024

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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