Reviews of Apartamentos Grifovacances Tres Estrelles Club

Location

The owner has created departure instructions that are nearly impossible to follow and charges for cleaning. This is completely unacceptable behavior.

The key collection was at an office right next to our apartment block, with the staff being very helpful. The apartment overlooked the Gondola lift and was a very short walk to the Ski School access to the slopes. The apartment had good facilities, some nice decor and was clean. Possibly more facilities than was needed for a short stay as ours, but would certainly be useful for longer visits, especially if you wanted to cook and eat in. Our apartment had a small double-glazed conservatory type construction after the doors that led out on to the "terrace". It would have made a useful storage for ski gear, if we hadn't used the block's ski locker room (which worked well). But possibly the most useful aspect of the extra set of double-glazed doors on the terrace end, was that it provided extra sound insulation from the outside noise (mainly the night time beeping of the piste bashers) which the apartment next door, where our friend was staying, did not have.

Not a lot really - so these are pretty much all I could say that could be better. The "hidden" light switch for the main room lights (over the sofa-bed). We looked, what we thought was pretty much everywhere, but not behind the toaster - and only after the reception staff gave us a clue that it might be behind a kitchen top appliance (genuinely, they were very helpful). The ROCA bathroom suite/shower cubical is of "interesting" design. The sink mixer tap has a sensor operated on-off arrangement, which turns on OK with the nearby wave of your hand (sometimes even if you didn't mean to turn it on) but getting it to turn off is something of a learned skill. Maybe it was just us, but it took a couple of days to master-ish the tap. The shower cubical fittings (fittings is not really descriptive of the major installation of moulded plastic, jets, hoses and controls) and while it can most likely jet water at you in every way you'd ever want to, it takes up a lot of space that would be useful for the person in the shower. It's not a major problem, as the shower works and gets you wet, but possible more form over function (but funky it is). And lastly, we did not find the apartment info pack till our last day. Possibly don't tidy it away at the back of a storage cubby hole in an otherwise empty cabinet, maybe leave it on the top? Again, very minor things in an otherwise lovely place to stay.

The key collection was at an office right next to our aparment block, with the staff being very helpful. The apartment overlooked the Gondola lift and was a very short walk to the Ski School access to the slopes. The apartment had good facilities and was clean, possibly more facilities than was needed for a single occupancy short stay, but would certainly be useful for longer visit.

We had a little difficulty getting through the apartment block's front door, as the code we had been given was incorrect (one digit wrong) but we got help from other residents... Some of the electric heating was not working in the apartment, which was not too much of a problem, as it was not particularly cold outside (visit to the office gave some help, it seems the electric radiator had been turned off on it's main power switch, which was not easily visible).

location

The location is very close to the skilifts of Pas de la Casa, the apartment is well equipped

The wifi connection wasn‘t very stable, the sofasleeper was broken and couldn‘t be closed to use it as a sofa, the kids bunk bed was only separated from the main room with a curtain and the warm water depends on a water tank and once it‘s used up, one has to wait for a while until it refills and warm water is available again. The walls to the adjacent apartments are very thin, so if you have noisy neighbors, it‘s very loud. Long line at the checkin process in order to receive keys and instructions. It is impossible to park in Pas de la casa and very annoying to do so (9,50€ in coins needed every day to park in the street)

Very strong smell of a dog on 3rd floor

Clean, tidy, all the appliances u need, toaster microwave, even a coffee brewer! Really nice place

Bad Point: WiFi was unusable in the room on 3rd floor