Reviews of Roc Blanc Hotel & Spa 4 stars
Plaça Co Princeps, 5. Escaldes-Engordany, AD 700 Andorra la Vella, Andorra
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewRoom Bed Breakfast Quiet Confortable
Sometimes Wifi bandwidth is not good enough. It allowed us to reveive/send emails and use social networks, but it was difficult to download files.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGood location at the start of the strip of the town
We selected this hotel as it advertises parking - however the car park was full and we had to pay 25euros for one night in the car park across the road. The staff weren’t too helpful on the matter. The hotel is quite updated and needed a better clean - our room was full of dust.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewAndora is a nice City, hôtel is well situated. Breakfast was more than perfect
It is not so clear in the advertisement that swimming pool is 24€ extra to pay. Room is a bit small for a 4* hotel. Not easy to use the shower on the room. Parking in Andora is very expensive.
Dear Marc, Thank you very much for sharing your experience with us. We are delighted to know that you enjoyed the beauty of Andorra, our central location, and especially our breakfast, which you found more than perfect. We also appreciate your constructive comments regarding the room, shower, pool access and parking in Andorra. Your observations are very valuable to us, as they help us to continue improving and offering a stay that lives up to expectations. It will be a pleasure to welcome you back to Roc Blanc on your next visit to Andorra, and we hope to offer you an even more satisfying experience. Warm regards, Hotel Roc Blanc
Dear Marc, Thank you very much for sharing your experience with us. We are delighted to know that you enjoyed the beauty of Andorra, our central location, and especially our breakfast, which you found more than perfect. We also appreciate… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewFriendly staff, great room, breakfast was very good. Dog friendly,
Dear Paul, Thank you very much for your excellent rating and kind words. We are delighted that you enjoyed our friendly staff, your room, and the breakfast, and that our hotel’s pet-friendly approach made your stay even more pleasant. We look forward to welcoming you back to Roc Blanc in the future.
Dear Paul, Thank you very much for your excellent rating and kind words. We are delighted that you enjoyed our friendly staff, your room, and the breakfast, and that our hotel’s pet-friendly approach made your stay even more pleasant. We lo… Show more
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewEverything was superbe
Thank you very much, Galina, for your wonderful feedback! We’re delighted to hear that everything was magnificent during your stay. It’s always a pleasure to know that our guests have enjoyed their time with us to the fullest. We hope to welcome you back again very soon!
Thank you very much, Galina, for your wonderful feedback! We’re delighted to hear that everything was magnificent during your stay. It’s always a pleasure to know that our guests have enjoyed their time with us to the fullest. We hope to … Show more
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewStaff were superb - many spoke very good English, which was great because my French isn't great. Secure parking underground for our motorbikes. Beautiful hotel, food was good. View from room, with balcony over the city and the mountains beyond was awesome.
More vegan food on the menu please
Thank you very much, Glyn, for your wonderful review. We are delighted to hear that you enjoyed your stay, especially the excellent service from our multilingual staff, the secure underground parking for your motorcycles, and the beautiful views from your room with a balcony overlooking the city and mountains. We appreciate your suggestion about adding more vegan options to the menu and will certainly take it into consideration to enhance our guests' dining experience. We look forward to welcoming you again on your next visit!
Thank you very much, Glyn, for your wonderful review. We are delighted to hear that you enjoyed your stay, especially the excellent service from our multilingual staff, the secure underground parking for your motorcycles, and the beautiful … Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewOur room was spacious and the bathroom, too. Our huge bed was comfortable. Breakfast was delicious and the choice was amazing.
The hotel parking is very limited and we couldn’t park there. The public uncovered parking nearby had the last space :-) The SPA is NOT included (and it’s not mentioned on booking.com hotel information) it would cost EUR 24 per person for 2 hours and it was CLOSED when we arrived around 8pm. So in fact the reason I selected the hotel was missing. The location was nevertheless good. The hotel is a bit aged, but it has some charm. There are some upgrading works made in the hotel. There is also a big construction site near uncovered parking. It woke us up around 7am :-(
ChatGPT Plus Thank you very much, Olimpia, for taking the time to share your detailed feedback. We’re glad to hear that you enjoyed the spacious room, the comfortable bed, and especially the delicious breakfast with its wide variety — we truly appreciate your kind words. We’re sorry, however, for the inconvenience caused by the limited parking availability and the unexpected closure of the spa upon your arrival. We understand how disappointing it must have been, especially if the spa was one of the main reasons for choosing our hotel. We also take note of your comment regarding the lack of clarity in the booking information and the nearby construction noise — your feedback is very valuable and will help us improve the experience for future guests. We hope to have the chance to welcome you again under better circumstances and to provide you with the relaxing stay you were hoping for.
ChatGPT Plus Thank you very much, Olimpia, for taking the time to share your detailed feedback. We’re glad to hear that you enjoyed the spacious room, the comfortable bed, and especially the delicious breakfast with its wide variety — we t… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe hotel was right in the centre, with a big room and window showing the hills of Andorra. The hotel had lots of space and very friendly staff. It was easy to park and had valet service. The room was clean, shower and bath amazing! Lovely toiletries, and very comfortable bed. Good air conditioning.
Had to pay a lot for the pool for only two hours use, so we went to the Caldea spa instead, which would recommend!
Thank you very much, Jo, for your wonderful review! We’re delighted to hear that you enjoyed your stay in the heart of Andorra, with beautiful views, a spacious and comfortable room, and the helpfulness of our staff. We're also pleased that you appreciated the amenities and ease of parking. We take note of your comment regarding the pool access. We're sorry to hear it didn’t fully meet your expectations and we understand your choice to visit Caldea. Your feedback helps us to continue improving. We hope to welcome you again on your next visit to Andorra!
Thank you very much, Jo, for your wonderful review! We’re delighted to hear that you enjoyed your stay in the heart of Andorra, with beautiful views, a spacious and comfortable room, and the helpfulness of our staff. We're also pleased… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewVery nice hotel, friendly staff
ChatGPT Plus Thank you very much, Fabrice, for your kind feedback. We are delighted to hear that you enjoyed your stay and appreciated the friendliness of our staff. It will be a pleasure to welcome you again on your next visit to Andorra.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewEverything about the hotel was good.
What I didn't like and it caused me some embarrassment was we had an evening meal in the hotel restaurant. When we were finished the head waiter asked for our room number. We assumed the bill would be settled along with other expenses on check out. However I was handed a note in the lobby in front of other guests stating that I failed to pay my bill for our food. So I paid and made my feelings known.
Dear Michael, Thank you for sharing your experience with us. We're pleased to hear that you enjoyed your stay overall and appreciated the quality of our hotel. We sincerely regret the misunderstanding regarding the dinner payment. It was never our intention to cause any discomfort, and we apologize if the situation felt indiscreet in any way. We appreciate your understanding and hope to have the opportunity to welcome you back for a flawless experience next time. Warm regards, The Roc Blanc Hotel Team
Dear Michael, Thank you for sharing your experience with us. We're pleased to hear that you enjoyed your stay overall and appreciated the quality of our hotel. We sincerely regret the misunderstanding regarding the dinner payment. It … Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewGreat location and room was clean.
Thank you very much, Marco, for your kind words. We’re delighted to know that you appreciated our central location and the cleanliness of your room. It’s always a pleasure to welcome guests who value the comfort and care we strive to offer. We hope to welcome you back again soon for another pleasant stay in Andorra. Best regards, Hotel Roc Blanc
Thank you very much, Marco, for your kind words. We’re delighted to know that you appreciated our central location and the cleanliness of your room. It’s always a pleasure to welcome guests who value the comfort and care we strive to offer… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified review