Reviews of Hotel & Spa Xalet Bringue 4 stars

The beauty of the location, the nice sunny terrace for the evening drinks, spacious and comfy room, very nice and helpful staff

Lack of A/C or even fans to cope with the heat wave of the week

I really loved the dinner, is probably the best dinner we ever had in a hotel in Andorra (And we´ve been in plenty). Breakfast very good too. Staff super friendly in reception and restaurant.

Nothing to be said

The views are amazing- staff were so lovely

There is no air conditioning in the rooms- We had to leave to French doors open but this was quite nice as there is running water from the stream which was lovely to hear. The first night not an issue, the second night, someone in the room next door was smoking in the evening until late and then again at 6am, the smoke came into our room which was disgusting. I really do feel that air conditioning should be installed. The restaurant was very busy and been honest the food wasn’t great.

The personnel are very friendly, especially at reception and in housekeeping, but the services are overly restricted, even during the low season. The rooms are basic and simple. Breakfast is good, although the breakfast personnel could benefit from better training. One disappointing aspect was the attempt to charge us €20 per extra hour for breakfast—something other hotels often offer as a courtesy during periods of low occupancy.

We stayed at this hotel in Andorra, which is rated as a 4-star property, but unfortunately, it does not meet that standard. The personnel are very friendly, especially at reception and in housekeeping, but the services are overly restricted, even during the low season. The rooms are basic and simple. Breakfast is good, although the breakfast personnel could benefit from better training. One disappointing aspect was the attempt to charge us €20 per extra hour for breakfast—something other hotels often offer as a courtesy during periods of low occupancy. Additionally, the hotel is not located near the city centre, which limits access to activities and dining options. In summary, the experience was acceptable, but it does not align with what one would expect from a 4-star hotel.

Everything was great. It was a gastronomic show during the dinner. Everything is clean, and the staff is amazing. Impressive location.

Everything!

Spa Friendly helpful staff All very good

Nothing

Bed was very comfortable and food was lovely

The cost of the spa. Didn’t seem value for money

Amazing place, amazing people, amazing food !

Normally, Booking.com does me a dirty when booking places. I booked one night here and ended up staying for five. Upon my arrival I was met by staff and offered bag carrying. There is free parking out front ( snow brush and ice scraper available) or for 11 euros per night there is a garage. I had two dogs with me who slept in the vehicle, this was not an issue as all rooms are not road facing, if they had barked it would not have disturbed anyone. Just a two minute walk up the road is a trail to the river and park. Elleven minutes drive is Ordino Arcalis ski resort ( also free parking). My room had a heated floor, verypowerful shower that maintained a constant temperature always, big double bed, large TV with all apps, USB and plug sockets each side of the bed. Room has a fridge. The hotel's wifi is fast with a strong connection. Plenty of very nice towels, robes also at no additional charge ( makes a nice change). The room has a thermostat which has very little lag on bringing the temperature up or down, impressive in a large room. The cleaner is exceptionally thorough and the room was turned out beautifully every day even down to mopping the floors. The staff are totally on point, super helpful and accommodating. They arranged the veterinary appointment for my dogs travel back to UK at no extra charge also. My medical conditions ( allergies) were taken into consideration and my room allocated away from the restaurant ( note I did not eat in the restaurant so cannot comment outside of breakfast). My room had a lovelly balcony with views down the valley and of the river cascading down the rocks. The Spa: I used this twice. Once it was busy and quite noisy and another time I had the place to myself which was Bliss. The Spa was an additional fee for 90minute session. The hot stone beds being my favourite. I spent an hour on one ( there are four) listening to audio books.

If being picky the pool is too small to swim, it is truly a spa pool only.

Spa, View, Service, Facilities, Chill

A little bit too far away, little parking

Upgraded, thank you. Super breakfast & 3 course dinner on half board plan.

Location, staff, food and facilities. All of these were really excellent in the stay. If you location for a place that attend all your needs, this is the place. Highly recommended!

Lovely location, excellent kitchen, very nice wines. Great staff. Overall I can recommend this hotel, but in summer, make sure you stay in a room overlooking the valley (taking advantage of the breeze)

We were there in summer, in a mezzanine family room, and there was no airco. The room was way to hot to be comfortable, and facing the road, there little wind. The small portable van did not really do anything but move the hot air around. Also, I was a bit disappointed that the spa was not included, and subject to a extra fee with a time slot.