Reviews of The Blackpine Hotel - Small Luxury Hotels 4 stars
4 Plaça Coprínceps, AD700 Escaldes-Engordany, Andorra

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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewWhen I looked up reviews for this hotel on different websites, I was surprised by a 5-stars rating. Not 4,8 or 4,9 - straight 5. And the reason for that is because Blackpine delivers what you cannot get in most luxury hotels - a PERSONALIZED luxury experience. It is really about their team's attention to you as a valued customer: they will try to help with everything starting from your arrival, to giving advices on visiting different places within and out of the city, and up till it is time to leave (special thanks to Taras). Rooms are great: very clean (almost to an extreme level), cleverly designed and offering good amenities. Very good breakfast. I am not a fan of valet parking, but the one offered by the hotel (25EUR per night) was absolutely fine and no troubles at all. We definitely will be back!
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewGreat location, very high quality furniture, valet parking service is useful, great friendly and helpful staff. Luxury hotel in the best location.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewEverything was perfect!! We plan to come again here!
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewLovely and super helpful staff. Sauna was a bonus. Wonderful property just on the edge of the hustle and bustle of Andorra shopping. It was quiet and super comfortable. And very close to excellent coffee!
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewThe Blackpine is a superb hotel. Small, intimate and beautiful. Javier and all the staff were extremely helpful. Answering all our questions and even giving us recommendations on food and activities to try. We'll definitely be back.
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewSpace, design and all of the staff made our stay exceptional
No milk in the fridge due to policy on packaging. Could be remedied by asking if we required milk in a jug on arrival.
Reviewed: 15 July 2025 · Stayed in June 2025
Verified reviewDuring our this year's motorcycle tour through the Pyrrenees, our group of six spontaneously decided to spend the night in Andorra. At our age [LOL], we keep paying a lot more attention to comfort and coziness rather than to price - although this was simply just a great offer we could just not reject. After booking through booking.com, everything else was just a piece of cake: Being contacted by the receptionist regarding our time of arrival for the most convenient check in, the reception itself along with a refreshing cool drink, the personal escort to the underground parking garage, the room allocation, the bar (you know, that mandatory arrival drink), the "room" (in my case a suite) anyways and not at least the breakfast. Even the director, being right on the go for a short get away, showed up for some nice meet 'n greet. All in all, those 10 real rock-solid points is the least we can award. Many thanks once again to the entire team for a really pleasant and remarkable stay!
Just read above!
Lieber Christian, What an absolute pleasure it was to host you and your group during your motorcycle adventure through the Pyrenees! 🏍️ Thank you so much for your detailed and heartwarming review, it brought big smiles to our entire team. We're thrilled that everything from your experience, the check-in, our parking facilites, your room, the arrival drink and breakfast made your stay feel comfortable and enjoyable. It was truly lovely getting to meet such a kind, fun, and respectful group from our end. Guests like you are exactly why we love what we do. And we’re very happy you appreciated even the small details, including the personal touch from our manager. We hope to welcome you all back on your next ride through Andorra, you’ll always have a cozy and friendly place waiting for you here. Warmest thanks and best wishes to all six of you, Kind Regards, The Blackpine Andorra Team
Lieber Christian, What an absolute pleasure it was to host you and your group during your motorcycle adventure through the Pyrenees! 🏍️ Thank you so much for your detailed and heartwarming review, it brought big smiles to our entire team… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewThe manager greeted us warmly and professionally...nothing was too much trouble. The room had every facility we could need. Breakfast was fine. The car was parked for us and delivered promptly the next morning
All was good
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewIt is an amazing hotel!!Upon availability we had our upgrade to our Rome so it was a fantastic issue. Room and all staff of the hotel made our holiday an exciting adventure. People are very kind and respond to any issue. Also the position of the hotel is great for walking in city center.
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewEverything!
Nothing!