“We stayed at the Sheraton Abu Dhabi Hotel & Resort and overall had a very good experience.
The hotel has great facilities — several pools, a private lagoon beach, a gym and nice restaurants. The staff are excellent: friendly, attentive and always ready to help. Service throughout the property is very good.
Wonderful Business Lounge Experience — we had a great time at the business lounge, which was very comfortable, calm, and well-organized. Special thanks to Bryan Nishadi and his team for their exceptional service and warm attitude. They truly made our stay even more pleasant. Highly appreciated!”
“Our stay had several issues, especially with the AC and delayed service, but I appreciated the manager's personal follow-up with sincere apology, and the thoughtful gesture of crediting me IHG points for my potential future visit.”
“I had such a great stay here. The staff were genuinely friendly and welcoming, which instantly made me feel comfortable. The room was clean, cosy, and had everything I needed. The bed was super comfortable, too, so I actually slept really well.”
“We have stayed at this hotel before and its great the Eamon, in the kids club, was there again!! He is amazing with all ages every time we go. He is one of the reasons we keep returning to this hotel.
We were there this time for the little man's 3rd birthday. And did concierge go out of their way!!! I am so so impressed, from extras at Sea World planned for us in secret to cakes and birthday surprises for the little man. I cannot then Asgar enough for all he and the team did. Memories forever”
“We loved the upgrade—such a pleasant surprise! The Club Lounge was a perfect place to relax, unwind, and enjoy some quiet time. Great atmosphere and excellent service throughout our stay”
“We had an overall good stay. The initial room given to us had an issue with the AC, and it was quite hot. However, once we raised the concern, the staff responded immediately and our room was upgraded to a suite where the AC was working perfectly, and the rest of our stay was very comfortable.
At checkout, Manager Priyanka personally met us, offered a warm farewell along with sincere apologies for the inconvenience, and kindly invited us to visit again. We truly appreciated the gesture and the hospitality.”
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