Reviews of 24 Gold Hotel

Food was supposed to be served buffet ..rather they only served one way food..n it takes a ling time to be be served..once u r not satisfied u cant go more

It was close to all shops , masjid, gold shops, metro train stations etc.

Disappointing Experience – Misleading Information, Poor Service, and Lack of Basic Amenities I typically do not write reviews, but my experience at this property was significantly below expectations, and I believe it’s important to provide honest feedback—especially when a business’s practices appear misleading and in need of serious reconsideration. To begin with, I booked a room advertised as a King-size with breakfast included and a balcony. Upon arrival, not only was the balcony inaccessible, but the availability of actual King-size rooms was clearly limited, despite the listing. The room itself was small, cluttered with excessive furniture, and lacked adequate space even to move around—let alone a place to pray or walk comfortably. The refrigerator didn’t work, and there was no coffee machine provided—basic amenities one would expect from even a modest hotel stay. The most disappointing part of my stay, however, involved the staff—particularly the front desk attendant and a waiter at the restaurant—whose actions reflected a lack of transparency and professionalism. When I asked the front desk lady if breakfast was included in my reservation, she assured me it was. The next morning, I called around 7:00 AM to confirm the breakfast time, and she told me it started at 10:00 AM. Based on that, I arrived at the restaurant with my son at 10:35 AM. At that point, the waiter insisted breakfast had ended at 10:30 AM and handed us lunch menus. When I challenged this and asked why I had been told breakfast starts at 10:30 AM by the front desk that very morning, he hesitated, then said he would call her. After their conversation, he came back and admitted, “Sorry sir, we’re still serving breakfast,” and finally handed us the correct menu. Despite that, service was so slow that I had to leave mid-meal to try and catch my flight—which I still ended up missing. I then had to pay additional fees to rebook.

Location

Too noisy, room too small

Staff is kind and our room was clean. It's definitely a little dated but for the price, I guess it was to be expected. There's a fridge and A/C...plus a balcony (though the view is nothing special)

It was difficult to find as the location on google was not accurate at the time of us being there (Nov.2024). But it IS deep in the gold souk and shares an entrance with a restaurant. The people in the area are constantly trying to sell you things which can be a little exhausting but not the worst thing ever either. Location is okay...things are a bit far but commuting in dubai seems to be time consuming for everyone so yeah.

Location - close to old Dubai and souqs

Breakfast didn’t taste good - the menu was ok but the food was just not done well. What I also did not get was the wake-up call from reception at 8 am just to inform us that we should go for a breakfast (which was served until 10 or 11 as far as I remember).

Bed bugs on the bed,being rushed out of the hotel for checking out.

Bed bugs,shower could be warmer for longer.

Great location

Room facilities

It is at the middle of the town, everything is there walking distance.

So crowded area, traffic is horrible, half kilometer to the hotel takes 45 minutes to get there.

Staff was very helpful, very well situated hotel, breakfast was really nice

Very good location inside gold market and just 10 minutes from metro green line. Always available staff and good internet connection. Good also the restaurant and the size of the room.

Quite clean room and hotel but there's still some work to do about it.

The hotel in the heart of gold souk, close the the green metro station 10 minutes, the staf were amazing, helpful ans smiling, they asked me if i need the service room to clean it or not,the room big and comfortable Love my stay there

Nothing

The hotel was clean and spacious. The staff were amazing and always gave assistance whenever we asked. We had a very comfortable and enjoyable stay at the hotel . They arranged a taxi pick up really early in the morning (around 5am) for us and even gave us a wake up call as a reminder to get up.

The property was a little far (30 or so minutes) from the typical attraction sights like the Burj Khalifa and Dubai Mall and even further (almost an hour away) from the Miracle Gardens and Global Village. We are used to travelling distances so we were ok with it but for some it can be quite the journey especially if your only in dubai for a few days.