Recensioni su Al Ain Palace Hotel Abu Dhabi 4 stelle

Dear Carla, Grazie mille for your lovely feedback! We’re very glad to know that you found our location convenient and appreciated the services like breakfast and taxi availability—it means a lot to us to know your stay was enjoyable and smooth. Your kind mention of the cleanliness and accessibility is especially appreciated, as we strive to maintain both comfort and convenience for all our valued guests. We'll take note of your scores on comfort and facilities and continue working on enhancing our offerings. Looking forward to your next visit to Al Ain Palace Hotel—where you're always welcome. Warm regards, Mazhar Siddiqui Operations Manager, Al Ain Palace Hotel

Dear Carla, Grazie mille for your lovely feedback! We’re very glad to know that you found our location convenient and appreciated the services like breakfast and taxi availability—it means a lot to us to know your stay was enjoyable and sm… Mostra altro

Dear Anna, Grazie mille for such a beautiful and heartfelt review! 🌟 We’re delighted to hear that your experience with us was seamless, from our facilities to the warmth of our hospitality. It’s wonderful to know that you found our hotel well-organized, clean, and welcoming—with just the right touches to make your stay memorable. We’re especially happy that we could assist you during the unexpected change with your flight. Flexibility and understanding are part of the service we strive for, and your words reassure us that we’re on the right path. We absolutely look forward to welcoming you back to Abu Dhabi. Until then, may your journeys be smooth and full of joy! Warm regards, Mazhar Siddiqui Operations Manager, Al Ain Palace Hotel

Dear Anna, Grazie mille for such a beautiful and heartfelt review! 🌟 We’re delighted to hear that your experience with us was seamless, from our facilities to the warmth of our hospitality. It’s wonderful to know that you found our hotel w… Mostra altro

Dear Dario, Thank you so much for your perfect rating and thoughtful feedback. We’re delighted to know that you appreciated the modern design of the hotel, our welcoming team, and the relaxing pool area with a variety of dining options. We also truly appreciate your note about the smoking floor. While we do offer both smoking and non-smoking room options, your point is an important reminder for future guests to let us know their preference in advance—we’ll always do our best to accommodate it. It was a pleasure having you with us, and we look forward to welcoming you back soon for another enjoyable and comfortable stay at Al Ain Palace Hotel. Warm regards, Mazhar Siddiqui Operations Manager, Al Ain Palace Hotel

Dear Dario, Thank you so much for your perfect rating and thoughtful feedback. We’re delighted to know that you appreciated the modern design of the hotel, our welcoming team, and the relaxing pool area with a variety of dining options. W… Mostra altro

Dear Antonello, Thank you for taking the time to share your experience with us. We're really glad to know you enjoyed the swimming pool, the comfort of the bed, our central location, and the friendliness of the staff. It's always rewarding to hear when our facilities and service contribute positively to a guest's stay. Regarding the room, we understand your concern about the window and the carpeted layout. Some of our rooms are designed with internal-facing windows due to the building’s structure and to help maintain a consistent indoor temperature, especially in the UAE's hot climate. We’re always happy to assist with alternative room options whenever possible—just let our reception team know during your stay. As for breakfast, the package you selected was a room-only rate. We do offer other booking options, including breakfast-inclusive and half-board packages (with lunch or dinner), each available at different price points. We’re sorry if this wasn’t clearly highlighted at the time of booking. We hope to welcome you back again soon for an even more enjoyable and tailored experience. Warm regards, Mazhar Siddiqui Operations Manager, Al Ain Palace Hotel

Dear Antonello, Thank you for taking the time to share your experience with us. We're really glad to know you enjoyed the swimming pool, the comfort of the bed, our central location, and the friendliness of the staff. It's always r… Mostra altro

Dear Roberto, Thank you so much for your wonderful review and perfect rating! We’re truly delighted to know you enjoyed your stay with us and appreciated the complimentary suite upgrade—it’s always a pleasure to surprise our guests with something special whenever we can. We’re especially happy to hear your kind words about the way the hotel is managed and the helpfulness of our staff. Creating a warm and welcoming experience is at the heart of everything we do, and your feedback is incredibly encouraging for the entire team. We hope to have the pleasure of welcoming you back very soon for another fantastic stay at Al Ain Palace Hotel! Warm regards, Mazhar Siddiqui Operations Manager, Al Ain Palace Hotel

Dear Roberto, Thank you so much for your wonderful review and perfect rating! We’re truly delighted to know you enjoyed your stay with us and appreciated the complimentary suite upgrade—it’s always a pleasure to surprise our guests with so… Mostra altro

Dear Dalila, Thank you for sharing your feedback with us. We're pleased to know that you had a good overall experience and appreciated the indoor swimming pool, restaurants, and our gym facilities. It’s always encouraging to hear that our amenities made a positive impression and that you felt your stay was worth the value. We do, however, sincerely apologize for the inconvenience caused by the room layout and the noise disturbance. While some of our room types may not include external windows due to the building’s design, we understand how important natural light and soundproofing can be for a comfortable stay. Your comments are well noted, and we will take them into consideration as we work on future improvements. Thank you once again for staying with us. We hope to welcome you back and offer an even more enjoyable and restful experience on your next visit. Warm regards, Mazhar Siddiqui Operations Manager, Al Ain Palace Hotel

Dear Dalila, Thank you for sharing your feedback with us. We're pleased to know that you had a good overall experience and appreciated the indoor swimming pool, restaurants, and our gym facilities. It’s always encouraging to hear that … Mostra altro

Dear Eugenio, Thank you so much for taking the time to share your feedback with us! We're happy to hear that you enjoyed the cleanliness of the room, the comfort, and the value for money. It's great to know you also appreciated our SPA service and the Indian restaurant – we take pride in offering these features to enhance your stay. We sincerely apologize for the inconvenience you experienced with the non-smoking room request. We understand how frustrating this must have been, especially after your efforts to communicate in advance. Your experience will be reviewed, and we will ensure that future requests are handled more efficiently to avoid any similar situations. We appreciate your patience and understanding. On behalf of the Front Desk team, I want to personally thank you for your feedback. We value your comments as they help us improve our service. We hope to have the pleasure of welcoming you back to our hotel in the future. Warm regards, Mazhar Siddiqui, Operations Manager, Al Ain Palace Hotel

Dear Eugenio, Thank you so much for taking the time to share your feedback with us! We're happy to hear that you enjoyed the cleanliness of the room, the comfort, and the value for money. It's great to know you also appreciated our… Mostra altro

Dear Enrico, Thank you for your kind review and for taking the time to share your experience! We’re so glad you enjoyed your stay and appreciated our beautiful property along the Corniche. Your recommendation truly means a lot to us. It’s great to know you found the cleanliness, comfort, and value for money to your satisfaction. We always strive to provide a memorable experience for our guests, and your feedback reassures us that we’re on the right track. We’d be delighted to welcome you back whenever you’re in Abu Dhabi again. Until then, safe travels and best wishes! Warm regards, Mazhar Siddiqui Front Office Manager Al Ain Palace Hotel

Dear Enrico, Thank you for your kind review and for taking the time to share your experience! We’re so glad you enjoyed your stay and appreciated our beautiful property along the Corniche. Your recommendation truly means a lot to us. It’s… Mostra altro

Dear Amalia, Thank you for taking the time to share your feedback! We’re so glad to know that you enjoyed your stay and appreciated the excellent location, the kindness of our staff, and the facilities like the restaurant and bar. Your satisfaction with the comfort, value for money, and the bed rating truly warms our hearts. We sincerely apologize for the inconvenience caused by the smell of smoke in your room. This is not the standard we strive for, and we’ll ensure our housekeeping team takes extra steps to address such issues in the future. Your feedback is invaluable in helping us improve and provide the best possible experience. It was a pleasure having you with us, and we hope to welcome you back soon. Please don’t hesitate to let us know if there’s anything specific we can do to make your next stay even more comfortable. Warm regards, Mazhar Siddiqui Front Office Manager Al Ain Palace Hotel

Dear Amalia, Thank you for taking the time to share your feedback! We’re so glad to know that you enjoyed your stay and appreciated the excellent location, the kindness of our staff, and the facilities like the restaurant and bar. Your sat… Mostra altro

Dear Giulia, Thank you for taking the time to share your feedback with us. We’re happy to know that you found our staff, cleanliness, and location to your liking. Your comments are important to us, and we’ll continue to work on enhancing our guest experience. We’re truly sorry to hear about the issues you encountered with the smell in the rooms and hallways, as well as the air conditioning. We understand how these factors can impact your stay, and we’ll address these concerns to ensure a more comfortable environment for future guests. We hope to have the opportunity to welcome you back and provide you with an improved experience. Thank you again for your valuable feedback. Warm regards, Mazhar Siddiqui, Front Office Manager, Al Ain Palace Hotel

Dear Giulia, Thank you for taking the time to share your feedback with us. We’re happy to know that you found our staff, cleanliness, and location to your liking. Your comments are important to us, and we’ll continue to work on enhancing o… Mostra altro

Dear Elisa, Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed our breakfast—it’s always great to know when our guests start their day on a positive note! We’re sorry to learn that noise disrupted your stay. Providing a comfortable and relaxing environment is important to us, and we will review this concern to ensure a better experience for our future guests. We hope you’ll give us another chance to host you and make your stay truly enjoyable. Warm regards, Mazhar Siddiqui Front Office Manager Al Ain Palace Hotel

Dear Elisa, Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed our breakfast—it’s always great to know when our guests start their day on a positive note! We’re sorry to learn that noise… Mostra altro

Dear Riccardo, Thank you for taking the time to share your thoughts with us. We're glad to hear that you found our staff, cleanliness, location, facilities, and comfort to your satisfaction. Your feedback is valuable, and we’ll continue working to ensure a great experience for our guests. We understand your concern regarding parking, and we apologize for any inconvenience caused. Unfortunately, we do not offer free parking, but we aim to provide the best options available to our guests. We hope to welcome you back soon and provide an even better experience. Warm regards, Mazhar Siddiqui Front Office Manager Al Ain Palace Hotel

Dear Riccardo, Thank you for taking the time to share your thoughts with us. We're glad to hear that you found our staff, cleanliness, location, facilities, and comfort to your satisfaction. Your feedback is valuable, and we’ll continu… Mostra altro

Dear Claudia, Thank you for your wonderful review! We’re so pleased to hear that you had a relaxing and comfortable stay with us. It’s fantastic that you enjoyed the cleanliness, the large bed, and the pool. We strive to provide our guests with the best experience, and your feedback reassures us that we are on the right path. We’re glad that everything met your expectations during your stay. Your satisfaction is our priority, and we’re grateful for your kind words. It’s always our goal to ensure a perfect stay for our guests, and it’s wonderful to know that you had such a positive experience. We look forward to welcoming you again soon. Your feedback is truly appreciated, and we can’t wait to make your next visit just as enjoyable. Warm regards, Mazhar Siddiqui Front Office Manager Al Ain Palace Hotel

Dear Claudia, Thank you for your wonderful review! We’re so pleased to hear that you had a relaxing and comfortable stay with us. It’s fantastic that you enjoyed the cleanliness, the large bed, and the pool. We strive to provide our guests… Mostra altro

Dear Davide, Thank you for sharing your feedback. We’re glad you appreciated the convenient location and the comfortable bed. However, we’re genuinely sorry to hear about the concerns you faced during your stay, including the carpet and the condition of the rooms. Your comments are invaluable in helping us address and improve these areas. Regarding the staff service, we deeply value your observations and will use them to improve the training and communication with our team. For the concierge’s attire, we’d like to clarify that our team was wearing a special Formula 1-themed uniform during your visit, as part of the city-wide celebrations for the Abu Dhabi Grand Prix. Many hotels in Abu Dhabi adopted this for the event week to add to the festive atmosphere. We hope this explanation eases your concerns about the uniform. We regret any inconveniences you faced and would love the opportunity to welcome you back in the future, providing you with an experience that better reflects our commitment to quality. Warm regards, Mazhar Siddiqui Front Office Manager Al Ain Palace Hotel

Dear Davide, Thank you for sharing your feedback. We’re glad you appreciated the convenient location and the comfortable bed. However, we’re genuinely sorry to hear about the concerns you faced during your stay, including the carpet and th… Mostra altro

Dear Monica, Thank you for taking the time to share your feedback with us. We’re pleased to hear that you enjoyed our location, breakfast, and the friendliness of our staff. Your positive remarks are much appreciated, and we’re glad these aspects made a good impression during your stay. We apologize for the challenges you experienced with parking, the room facilities, and the ventilation noise in the bathroom. Your feedback is valuable, and we will address these concerns with our team to improve both the functionality and comfort of our accommodations. Updates to enhance the guest experience are part of our ongoing efforts. We truly value your input, as it helps us grow and improve. We hope to have the chance to welcome you back in the future and provide you with a stay that better meets your expectations. Warm regards, Mazhar Siddiqui Front Office Manager Al Ain Palace Hotel

Dear Monica, Thank you for taking the time to share your feedback with us. We’re pleased to hear that you enjoyed our location, breakfast, and the friendliness of our staff. Your positive remarks are much appreciated, and we’re glad these … Mostra altro

Dear Sabrina, Thank you for your kind words and thoughtful feedback! We're delighted to know you enjoyed the location, and that the amenities and thoughtful touches in your room made your stay more comfortable. It’s always rewarding to hear that our guests appreciate the little details, from the tea and coffee corner to the daily bottled water and supplies. We’ve taken note of your suggestion about adding a USB socket in the rooms. We’re always looking for ways to improve, and feedback like yours helps us to serve our guests better. It’s great to hear that you would consider staying with us again and recommend us to others! Looking forward to welcoming you back for another enjoyable stay at Al Ain Palace Hotel! Warm regards, Mazhar Siddiqui Front Office Manager Al Ain Palace Hotel

Dear Sabrina, Thank you for your kind words and thoughtful feedback! We're delighted to know you enjoyed the location, and that the amenities and thoughtful touches in your room made your stay more comfortable. It’s always rewarding to… Mostra altro

Dear Fabio Martino, Thank you for sharing your thoughts on your stay with us. We’re pleased to know you found the room comfortable and enjoyed our pool facilities. Your comfort is important to us, and feedback like yours helps us refine our offerings for an even better guest experience. We apologize for any inconvenience regarding the air conditioning, as well as the issues with the shower curtain, hallway odor, and breakfast pricing. Your comments are invaluable, and we’ll review these areas to make improvements for our guests' future comfort and satisfaction. We appreciate your insights and hope you might consider another visit so we can better meet your expectations. Thank you again for your review! Warm regards, Mazhar Siddiqui Front Office Manager Al Ain Palace Hotel

Dear Fabio Martino, Thank you for sharing your thoughts on your stay with us. We’re pleased to know you found the room comfortable and enjoyed our pool facilities. Your comfort is important to us, and feedback like yours helps us refine ou… Mostra altro