Reviews of Al Badayer Retreat by Sharjah Collection 5 stars

Dear Sibi, Warm greetings from Sharjah Collection! Thank you for taking the time to share your feedback following your stay at Al Badayer Retreat. We are delighted to hear that you appreciated our hospitality and the quality of our facilities. Creating a welcoming environment and ensuring that our guests feel well cared for is at the heart of what we do, and it is wonderful to know that our team contributed positively to your experience. We also appreciate your candid comments regarding the variety of food options. Your feedback is invaluable and will be carefully considered as we continue to enhance our dining offerings to provide an even more satisfying experience for all our guests. We hope to welcome you back soon to Al Badayer Retreat, where we strive to provide exceptional service, comfortable facilities, and memorable experiences in every aspect of your stay. Warm regards, Ahmed Ben Zaied General Manager

Dear Sibi, Warm greetings from Sharjah Collection! Thank you for taking the time to share your feedback following your stay at Al Badayer Retreat. We are delighted to hear that you appreciated our hospitality and the quality of our facili… Show more

Dear Aishah, Warm greetings from Sharjah Collection! Thank you for choosing Al Badayer Retreat and for sharing such a thoughtful review of your experience. It brings us immense joy to know your stay was nearly flawless, and that our team—especially Ukasha and Cedric—left a lasting impression. They truly embody the spirit of our retreat: attentive, genuine, and deeply committed to creating memorable moments. We’re delighted that you felt the personalized care and hospitality that define our ethos. Every detail, from our communications to our services, is crafted with intention—because we believe luxury is found in the way a guest feels, not just what they see. Your feedback regarding our culinary offerings is deeply appreciated. We understand that variety and dietary inclusivity are essential to a truly elevated experience. Your suggestion for more gluten-free and vegetarian options is well taken, and our culinary team is already exploring ways to expand the menu with more diverse and thoughtful selections. Your voice helps us grow, and for that, we’re sincerely grateful. We look forward to welcoming you back to the golden dunes of Al Badayer, where every return feels like coming home. Warm regards, Ahmed Ben Zaied General Manager

Dear Aishah, Warm greetings from Sharjah Collection! Thank you for choosing Al Badayer Retreat and for sharing such a thoughtful review of your experience. It brings us immense joy to know your stay was nearly flawless, and that our team—… Show more

Dear Anju, Warm greetings from Sharjah Collection! Thank you very much for taking the time to share your feedback and for awarding us an 8/10 rating. We are pleased to hear that you had a generally positive experience at Al Badayer Retreat, and we truly value your observations as they help us continually improve our services and guest comfort. We sincerely appreciate your comments regarding the water temperature in the shower and the absence of a cooler or chiller in your room. Please rest assured that your feedback has been shared with our operations team, and we are actively reviewing solutions to ensure that future stays are even more comfortable and enjoyable for our guests. Your input is invaluable in helping us maintain the highest standards of convenience, comfort, and guest satisfaction. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back in the future. We are committed to providing an even more seamless and enjoyable experience during your next visit, with attention to every detail to ensure your stay is relaxing, comfortable, and memorable. Warm regards, Ahmed Ben Zaied General Manager

Dear Anju, Warm greetings from Sharjah Collection! Thank you very much for taking the time to share your feedback and for awarding us an 8/10 rating. We are pleased to hear that you had a generally positive experience at Al Badayer Re… Show more

Thank you so much, Imran, for the thoughtful 10/10 review! We're truly delighted that Al Badayer Retreat felt like a home away from home for you. It’s heartening to hear how our team contributed to making your stay so special. Your kind words and detailed feedback mean a lot to us. We also appreciate your suggestion about the mini bar and will certainly look into it. We look forward to welcoming you back to Al Badayer Retreat and hopefully to our other Sharjah Collection retreats as well! Warm regards, Ahmed Ben Zaied General Manager

Thank you so much, Imran, for the thoughtful 10/10 review! We're truly delighted that Al Badayer Retreat felt like a home away from home for you. It’s heartening to hear how our team contributed to making your stay so special. Your … Show more

Thank you so much Meriem, for your wonderful review and perfect rating! We're thrilled you enjoyed the relaxing environment, privacy, and stunning views. The whole team is truly grateful for your kind words. It means so much to know we made you feel at home. We look forward to welcoming you back again soon! Warm regards, Ahmed Ben Zaied General Manager

Thank you so much Meriem, for your wonderful review and perfect rating! We're thrilled you enjoyed the relaxing environment, privacy, and stunning views. The whole team is truly grateful for your kind words. It means so much to know we … Show more

Thank you very much for sharing your feedback with us. We truly value your insights and appreciate the opportunity to address your experience. Ahmed Ben Zaied General Manager We would like to clarify that during your recent stay, our hotel was operating at high occupancy, which unfortunately meant we were unable to accommodate your request for a late check-out until 4:00 pm. Nevertheless, we did our utmost to extend your departure time as much as possible and offered a late check-out until 1:30 pm. We also made an exception arranging your breakfast even after the designed timings and it was delivered to your room, hoping to provide you with extra time and comfort to enjoy your meal before departure. However, we understand that you chose to decline both the breakfast and the offered late check-out and decided to leave earlier instead. We regret that we were not able to fully meet your expectations in this regard. We sincerely hope to have the opportunity to welcome you both back in the future and look forward to providing you with an even more enjoyable stay next time.

Thank you very much for sharing your feedback with us. We truly value your insights and appreciate the opportunity to address your experience. Ahmed Ben Zaied General Manager We would like to clarify that during your recent stay, our hot… Show more

Dear Shaikha, Thank you for taking the time to share your experience with us. We're so glad to hear that you had a wonderful time celebrating your friend's birthday and that everything went smoothly. It’s always our pleasure to be part of special moments, and we’re happy to know our team’s collaboration helped make the celebration memorable. We look forward to welcoming you back for another amazing stay. Warm regards, Ahmed Ben Zaied General Manager

Dear Shaikha, Thank you for taking the time to share your experience with us. We're so glad to hear that you had a wonderful time celebrating your friend's birthday and that everything went smoothly. It’s always our pleasure to be part of … Show more

Dear Mohammed, Thank you for taking the time to share your experience with us. We’re truly delighted to hear that you had such a wonderful experience and that the cleanliness, privacy, fast service, and overall atmosphere exceeded your expectations. We’re especially grateful for your kind words about Florent. It’s always rewarding to hear when a team member goes above and beyond to make our guests feel comfortable and cared for, we will be sure to share your appreciation with him. We look forward to welcoming you back in the future for another exceptional and memorable stay. We sincerely look forward to welcoming you back for another exceptional stay. Warm regards, Ahmed Ben Zaied General Manager

Dear Mohammed, Thank you for taking the time to share your experience with us. We’re truly delighted to hear that you had such a wonderful experience and that the cleanliness, privacy, fast service, and overall atmosphere exceeded your ex… Show more

Dear Fatma, Thank you for sharing your feedback. We're truly sorry for any frustration you experienced during your stay. Please allow me to clarify that our visitor policy, including any applicable charges, was explained to you upon arrival at reception for the extra guests staying overnight. While the standard charge applies for visitors, as a gesture of goodwill, we made an exception and allowed the rest of your visitors to enter without charge, on the understanding that they would leave by 9:00 PM. Unfortunately, this agreement was not respected, as some visitors stayed beyond the agreed time, which led to the situation you described. Regarding your comment about being watched or harassed, I would like to assure you that this was certainly not the case. Please be informed that every guest who arrives at the gate, the reception gets informed and one of the bellman's will make sure to attend the guest at the parking and drop them to their room, which is part of our luxury service. Our policies are in place to protect the safety, security, and comfort of all our guests, hence we expect mutual understanding for our beloved guests. We value your feedback and hope to have the opportunity to provide you with a smoother experience in the future. Warm regards, Ahmed Ben Zaied General Manager  

Dear Fatma, Thank you for sharing your feedback. We're truly sorry for any frustration you experienced during your stay. Please allow me to clarify that our visitor policy, including any applicable charges, was explained to you upon arriv… Show more

Dear Shamma, Thank you for sharing your experience and kind feedback. We’re pleased to hear you enjoyed the privacy, efficient room service, and the unique check-in and check-out experience. It’s wonderful to know the pool met your expectations, and we look forward to welcoming you back again soon. With regard to the bathroom amenities, kindly note that one set is provided per room in accordance with our standards. Additional items are always available upon request or when more guests are staying. We're glad to hear your request was promptly attended to by our team. We sincerely look forward to welcoming you back for another exceptional stay in the near future. Warm regards, Ahmed Ben Zaied General Manager

Dear Shamma, Thank you for sharing your experience and kind feedback. We’re pleased to hear you enjoyed the privacy, efficient room service, and the unique check-in and check-out experience. It’s wonderful to know the pool met your expecta… Show more