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Reviews of Al Hamra Residence 4 stars

Al Jazeera, Al Hamra Village , Ras al Khaimah, United Arab Emirates

#36 of 47 hotels in Ras al Khaimah

Guests' Choice

Review score

Based on 962 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.8

  • Location

    8.7

  • Facilities

    7.6

  • Staff

    8.2

  • Value for money

    7.4

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 14 August 2025

    8.0
    Fantastic
    • Leisure trip
    • Group
    • Penthouse Apartment
    • Stayed 1 night
    • Submitted via mobile

    Hmmm the breakfast menu

    Friendly and accomodating staff Clean place Amenities are good

    Stayed in August 2025

  • Reviewed: 12 August 2025

    7.0
    Nice place for swimming beach and pool
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    Food was below average Small pool is not clean at all No activities to do after 7 pm It’s boring a little bit at night Room service need to call them more than once to come to the room

    Nice place Beach is good Big pool is nice Big Thanks to Rihab in the reception she is cooperative and friendly

    Stayed in August 2025

  • Reviewed: 3 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    The swimming pool area which is not clean and full of dirtiest

    I like the size and arrangement which is very comfortable

    Stayed in August 2025

  • Reviewed: 3 August 2025

    8.0
    I enjoyed with my husband relax peace and calm
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Location was very good

    Manager was very good and he welcome us and give us very nice room and big room.

    Stayed in August 2025

  • Reviewed: 31 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Great location with scenic beach view

    Stayed in July 2025

  • Reviewed: 21 July 2025

    7.0
    We will be back...
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 6 nights

    Thanking Al Hamra Team for our perfect stay and for sea view room (though we did not make a special view request). Deluxe room is very very cozy. We booked our stay without breakfast and used room service, so food is... acceptable. Location is perfect. Have noticed that hotel is definitely lacking staff...

    Stayed in July 2025

  • Reviewed: 18 July 2025

    8.0
    Overall we had a comfortable stay
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night

    food menu for lunch

    Staff were humble and couteous

    Stayed in July 2025

  • Reviewed: 13 July 2025

    7.0
    Could have been better .
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    AC in 2 bedroom suite was not working properly. It was quite warm. Also lunch food quality can be improved

    Lovely beach access pool area

    Stayed in July 2025

  • Reviewed: 3 July 2025

    6.0
    Dip your worries in the pool because outside is no fun at all.
    • Leisure trip
    • Family with young children
    • Penthouse Apartment
    • Stayed 2 nights
    • Submitted via mobile

    A/C not working and after complaing like 50 times... the a swer from the front desk remain same, we can donthe best we can as per our engineer. It's simple thr A/Car were out dated even the engineer himself agreed to this but who needs to look into the matter is the management who has strictly advised not to share the managers number which is hysterical considering front desk team at late night don't have any authority. We had 5 children with us and it was not ok to be in a penthouse apartment with A/Car not working properly. Morning breakfast food was cold... I'll leave it at that. Thanks.

    The pool was fun during the summer stay.

    Stayed in June 2025

  • Reviewed: 30 June 2025

    8.0
    Fantastic stay !
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Room service was horrible

    Everything

    Stayed in June 2025

  • Reviewed: 23 June 2025

    6.0
    Review for Al Hamra Residence Hotel
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 3 nights

    This is my third visit to same hotel, initially during the check-in I was not much happy of how the reception handle my check-in. I have requested to have a balcony for my 2 bedroom and the receptionist denied that the facility have any rooms with Balcony, and they gave me inferior corner room. Breakfast was really basic and no much variety

    Location room size Facilities like swimming pools and gym

    Stayed in June 2025

  • Reviewed: 15 June 2025

    8.0
    Al Hamra Residence RAK
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Our upgrade to a 1 bedroom apartment didn't have an open balcony with a sliding door. Very little to No natural light throughout the apartment. No windows at all in the kitchen, lounge and Bedroom. Shower space was cramped. Wifi was low in certain parts of the apartment. Windows were very dirty and obscured the view.

    All inclusive package was great. Staff service was excellent, super friendly and pleasantly helpful. Meals were very good and drinks were plentiful. Pool and Beach facilities were neat and clean, well maintained. Daily room cleaning was excellent. Bed was comfortable. Apartment was spacious. Lovely view of the pool and beach.

    Stayed in June 2025

  • Reviewed: 15 June 2025

    7.0
    Good
    • Leisure trip
    • People with friends
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Old place not well maintain

    Stayed in June 2025

  • Reviewed: 13 June 2025

    8.0
    Excellent
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    It was slightly older but therefore great value.

    The reception staff were fantastic.

    Stayed in May 2025

  • Reviewed: 11 June 2025

    7.0
    Great location but not well maintained
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Old old old. building is not maintained at all. The windows are dirty and there is a damp smell everywhere Not clean - housekeeping does a very basic job Even the restaurant has totally sticky floors. They are not super busy.so wondering why it's not maintained. The murkiness is to a point that you don't enjoy being in the room at all. Even basic stuff like an iron takes 20-30 mins to come.

    Great location on the beach great pool the new Wynn casino is in your face and looks amazing at night. Rooms are large and lots of space

    Stayed in June 2025

  • Reviewed: 9 June 2025

    7.0
    Al hamra residence average staycation
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom drainage not proper, no screen for bathtub. Kids pool doesn't have shade. Food is tasty but not much varieties and overall minimal items. Property not recommended on summer climate.

    Room was spacious and clean

    Stayed in June 2025

  • Reviewed: 9 June 2025

    7.0
    Heavely under staffed
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night

    This is a hotel apartment not a hotel, so the rooms are basically small apartments, you don't have the hotel vibes, you feel you are in an old flat. mostly no balcony and the room and bathrooms looks old. the hotel is heavely understaffed, if you are on the beach, there is nobody to take your order, you have to walk under the sun for 10 minutes to reach the bar to order something. The most annoying thing is the breakfast resturant, you can see couple of employees trying to serve hundreds of people, they are trying their best, but it is not working, you need to stay in a log queue to get a table, and also stay for long time waiting for somebody to refill the food or drinks

    The staff did thier best to help, they went out of their way to accomodate any request

    Stayed in June 2025

  • Reviewed: 8 June 2025

    7.0
    Good
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The food really needs to be improved

    The hotel is so clean and staff is so friendly

    Stayed in June 2025

  • Reviewed: 8 June 2025

    7.0
    Good experience, not bad.
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights
    • Submitted via mobile

    Quality of food plus no activities were available.

    Room view

    Stayed in June 2025

  • Reviewed: 8 June 2025

    7.0
    Okay
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    Service , water was off in the morning, restaurant was too busy in morning- breakfast, waited for too long

    Location, price

    Stayed in June 2025

  • Reviewed: 7 June 2025

    7.0
    Great staff made up for the tired old hotel.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Lack of facilities. Old hotel in need of refurbishment. Loud music until late at night.

    The staff made up for the lack of facilities and outdated hotel.

    Stayed in June 2025

  • Reviewed: 7 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    The staff is accommodating and the food is good.

    Stayed in June 2025

  • Reviewed: 26 May 2025

    8.0
    Cool but not that cool
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights
    • Submitted via mobile

    The staff were not able to connect my PS5 to the TV as there were no IT on duty at that time, engineering staff came to check but failed to connect, at least there should be oncall IT to provide the needs of the costumers. If my PS5 were connected we can watch Netflix and YouTube while taking rest, only local channels were available. Hopefully next visit we will not experience it anymore.

    Nice place to unwind

    Stayed in May 2025

  • Reviewed: 22 May 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights

    horrible experience at bfast as nothing for vegetarians

    hotel

    Stayed in May 2025

Showing 1 – 25

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