Reviews of AMR ACACIA Hotel 3 stars
Al Samil Rd AMR ACACIA Hotel, Ras al Khaimah, United Arab Emirates
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewHotel reception are friendly, the lobby is relaxing, and the rooms are comfortable.
The hotel does not have a restaurant or cafe and there really isn't much around so you will have to rely on eating out or having food delivered. I was woken up at 5am on a Saturday morning from construction noise and I was on level 9!
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewAll the staff are kind and good. especially those who are in the reception area ♥️
Nothing
Thank you so much. :-)
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewPool and room size
Location, no TV channels, and no coffee shop or restaurant options available
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewSpace of Parking and Swimming Pool.
Size of the Room and Size of the Beds
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewEverything about the hotel was so nice and the staff were also friendly
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in June 2025
Verified reviewReviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe hotel is really a nice and comfortable one a true value for money the receptionist I first met on arrival , Gihan was very helpful and friendly she is truly an example of good FO staff.
The furnitures need detailed cleaning as they only cleaned outer surfaces and as a person who get hungry late at night , not having an IRD was a huge let down but I didn't mind I just ordered and eat but when I asked for a cutlery, it took us around 30 mins no follow up no apology was given and when they finally came, they gave me 2 TEA SPOONS!!! And when I asked for normal one they said they only have tea spoon.
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewCleaning, swimming pool, staff behaving they are so kind
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in June 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewEverything 😍 lovers people
Everything the hotel is nice 💯
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewVery helpful staff especially Vidia at reception.
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThe Filipina receptionist is very accommodating ☺️ the place is nice and clean.
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewBig property
Basic amenities like a chair and table were absent in the room.
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewActually it wasn’t my first time in the hotel . I stayed long back . When it was operated by other company , however the new operator is maintaining the high standards to ARM .
Some Hotel facilities are not open yet . Told that all will be ready by Sep .
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewSpecial thanks to vidiya and Jamie at reception
Reviewed: 3 August 2025 · Stayed in June 2025
Verified reviewSpecial thanks to vidiya for making our stay memorable
Reviewed: 1 August 2025 · Stayed in July 2025
Verified review