Hodnocení – Atlantis, The Palm 5 hvězdiček

Dear Zdenek, Thank you for taking the time to share your feedback. While we are pleased to hear that you enjoyed the Aquaventure waterpark and the interiors, we are truly sorry to learn that your reservation experience did not meet expectations. Please be assured that our team made every effort to remain as flexible as possible, and all communication regarding payment deadlines and potential cancellation was in accordance with the policies outlined in the booking terms and conditions. We sincerely apologize for any frustration or inconvenience caused throughout the process. We genuinely hope to have the opportunity to restore your confidence in the future. Best regards, Maryia Isachenka Manager, Quality and Guest Experience, Atlantis Dubai

Dear Zdenek, Thank you for taking the time to share your feedback. While we are pleased to hear that you enjoyed the Aquaventure waterpark and the interiors, we are truly sorry to learn that your reservation experience did not meet expectat… Zobrazit více

Dear Ivo, Thank you for your wonderful feedback. We’re thrilled to hear that everything about your stay exceeded your expectations and that you experienced complete satisfaction. Your kind words truly mean a lot to us, and we're delighted that you consider Atlantis, The Palm to be in a league of its own. We look forward to welcoming you back for another exceptional stay. Best regards, Maryia Isachenka, Manager, Quality and Guest Experience, Atlantis Dubai 

Dear Ivo, Thank you for your wonderful feedback. We’re thrilled to hear that everything about your stay exceeded your expectations and that you experienced complete satisfaction. Your kind words truly mean a lot to us, and we're delighted t… Zobrazit více

Dear Roberto, Thank you for your kind feedback about Atlantis, The Palm. We're glad to hear you enjoyed the high-quality and fresh food, including your dinner experience. We hope to welcome you again in the near future. Best regards, Maryia Isachenka, Manager, Quality and Guest Experience, Atlantis Dubai 

Dear Roberto, Thank you for your kind feedback about Atlantis, The Palm. We're glad to hear you enjoyed the high-quality and fresh food, including your dinner experience. We hope to welcome you again in the near future. Best regards, Maryia… Zobrazit více

Dear Petr, We're glad to hear you enjoyed the Aquaventure Waterpark, beautiful aquarium, convenient location, and breakfast at Atlantis, The Palm. Your kind words mean a lot to us. We’re sorry to hear about the condition of the sea access, the pricing at the outdoor bar, and the delays during check-in. Your comments are important and will be shared with the relevant teams as we work to improve the guest experience. We hope to have the opportunity to welcome you back again in the future. Best regards, Maryia Isachenka, Manager, Quality and Guest Experience, Atlantis Dubai

Dear Petr, We're glad to hear you enjoyed the Aquaventure Waterpark, beautiful aquarium, convenient location, and breakfast at Atlantis, The Palm. Your kind words mean a lot to us. We’re sorry to hear about the condition of the sea access, … Zobrazit více

Dear Jana, We are delighted to learn that Atlantis, The Palm continues to be your go-to destination in Dubai, especially for your family. It's wonderful that the kids love the water park and that you find the rooms, cleanliness, and staff consistently excellent. We look forward to welcoming you back again soon. Best regards, Maryia Isachenka Manager, Quality and Guest Experience, Atlantis Dubai

Dear Jana, We are delighted to learn that Atlantis, The Palm continues to be your go-to destination in Dubai, especially for your family. It's wonderful that the kids love the water park and that you find the rooms, cleanliness, and staff c… Zobrazit více

Dear Pavlina, Thank you for your wonderful feedback! We’re so happy to hear that you enjoyed the service, beautiful beach, and overall experience at Atlantis, The Palm. We truly appreciate your comments about the luggage service, and we’ll take that into consideration to improve efficiency in the future. We hope to welcome you back for another amazing stay! Best regards, Maryia Isachenka, Manager, Quality and Guest Experience, Atlantis Dubai 

Dear Pavlina, Thank you for your wonderful feedback! We’re so happy to hear that you enjoyed the service, beautiful beach, and overall experience at Atlantis, The Palm. We truly appreciate your comments about the luggage service, and we’ll … Zobrazit více

Dear Pavel, Thank you for your feedback. We appreciate your insights regarding more options for European guests. While we strive to offer a diverse selection of dishes to cater to all our guests, we regret that the buffet restaurant did not fully meet your expectations in terms of variety. Your comments are valuable to us, and we will share them with our culinary team to explore ways to enhance our offerings. We hope to welcome you back for an even better experience in the future. Best regards, Maryia Isachenka Manager, Quality and Guest Experience, Atlantis Dubai

Dear Pavel, Thank you for your feedback. We appreciate your insights regarding more options for European guests. While we strive to offer a diverse selection of dishes to cater to all our guests, we regret that the buffet restaurant did not… Zobrazit více

Dear Libor, Thank you for your feedback. We sincerely apologize for the inconvenience caused by the fluctuating Wi-Fi connection during your stay. We understand how important reliable connectivity is, and we regret that this issue impacted your experience. Please rest assured that we are working with our team to address and resolve this matter to ensure a smoother experience for our guests. Thank you for bringing this to our attention, and we hope to welcome you back soon for a more seamless stay. Best regards, Maryia Isachenka Manager, Quality and Guest Experience, Atlantis Dubai

Dear Libor, Thank you for your feedback. We sincerely apologize for the inconvenience caused by the fluctuating Wi-Fi connection during your stay. We understand how important reliable connectivity is, and we regret that this issue impacted … Zobrazit více