Reviews of Ayla Grand Hotel 5 stars
Othman Bin Affan Street, Al Ain, United Arab Emirates
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in June 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in June 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewExtended checkout time
Food not tasty, bedsheets had bugs, housekeeping refused to give extra towels, no mini bar in the bedroom, breakfast not much variety in breakfast buffet, no smart TV, not enough tissues in the room, cutlery not cleaned. No guest relations manager to check on guests satisfaction
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in June 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewWide rooms, excellent staff, clean, good food
Expensive
Dear Valued Guest, Greetings from Ayla Grand Hotel! On behalf of the team of our hotel, we would like to thank you for giving us the opportunity to serve you the best of our hospitality in our exclusive property. We acknowledge the receiving of your comments which made us feel that you had a very pleasant experience and received great assistance from our team members at the time of requirements. Your comments are very much valuable for us, as it gives us encouragement to continue our efforts with the same spirit. Thank you once again for your trust and support. We look forward to hosting you at Ayla Grand Hotel in the near future. Once again thank you for your appreciation. Looking forward to welcome you again with all the pleasures of Ayla Team & Management. Best Regards, The Management
Dear Valued Guest, Greetings from Ayla Grand Hotel! On behalf of the team of our hotel, we would like to thank you for giving us the opportunity to serve you the best of our hospitality in our exclusive property. We acknowledge the recei… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewEverything was great clean and staff are so friendly
Nothing
Dear Valued Guest, Greetings from Ayla Grand Hotel! On behalf of the team of our hotel, we would like to thank you for giving us the opportunity to serve you the best of our hospitality in our exclusive property. We acknowledge the receiving of your comments which made us feel that you had a very pleasant experience and received great assistance from our team members at the time of requirements. Your comments are very much valuable for us, as it gives us encouragement to continue our efforts with the same spirit. Thank you once again for your trust and support. We look forward to hosting you at Ayla Grand Hotel in the near future. Once again thank you for your appreciation. Looking forward to welcome you again with all the pleasures of Ayla Team & Management. Best Regards, The Management
Dear Valued Guest, Greetings from Ayla Grand Hotel! On behalf of the team of our hotel, we would like to thank you for giving us the opportunity to serve you the best of our hospitality in our exclusive property. We acknowledge the recei… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewEverything was perfect
Nothing
Dear Valued Guest, Greetings from Ayla Grand Hotel! On behalf of the team of our hotel, we would like to thank you for giving us the opportunity to serve you the best of our hospitality in our exclusive property. We acknowledge the receiving of your comments which made us feel that you had a very pleasant experience and received great assistance from our team members at the time of requirements. Your comments are very much valuable for us, as it gives us encouragement to continue our efforts with the same spirit. Thank you once again for your trust and support. We look forward to hosting you at Ayla Grand Hotel in the near future. Once again thank you for your appreciation. Looking forward to welcome you again with all the pleasures of Ayla Team & Management. Best Regards, The Management
Dear Valued Guest, Greetings from Ayla Grand Hotel! On behalf of the team of our hotel, we would like to thank you for giving us the opportunity to serve you the best of our hospitality in our exclusive property. We acknowledge the recei… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewlocation
no
Dear Valued Guest, Greetings from Ayla Grand Hotel! On behalf of the team of our hotel, we would like to thank you for giving us the opportunity to serve you the best of our hospitality in our exclusive property. We acknowledge the receiving of your comments which made us feel that you had a very pleasant experience and received great assistance from our team members at the time of requirements. Your comments are very much valuable for us, as it gives us encouragement to continue our efforts with the same spirit. Thank you once again for your trust and support. We look forward to hosting you at Ayla Grand Hotel in the near future. Once again thank you for your appreciation. Looking forward to welcome you again with all the pleasures of Ayla Team & Management. Best Regards, The Management
Dear Valued Guest, Greetings from Ayla Grand Hotel! On behalf of the team of our hotel, we would like to thank you for giving us the opportunity to serve you the best of our hospitality in our exclusive property. We acknowledge the recei… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe staff are friendly and welcoming, the front staff were very accommodating. Mr. Arun incharge of concierge was very helpful and friendly, also he ensured that all our items' luggages were received and crossed check if we didn't keep any of our items behind or forgot them great support. Overall, the hotel is good and value for money and it has a good location walking distance to the al ain mall and the souq. Very good facilitate and breakfast was good and staff were welcoming.
Did not notice any discomfort all was good
Dear Valued Guest, Greetings from Ayla Grand Hotel! On behalf of the team of our hotel, we would like to thank you for giving us the opportunity to serve you the best of our hospitality in our exclusive property. We acknowledge the receiving of your comments which made us feel that you had a very pleasant experience and received great assistance from our team members at the time of requirements. Your comments are very much valuable for us, as it gives us encouragement to continue our efforts with the same spirit. Thank you once again for your trust and support. We look forward to hosting you at Ayla Grand Hotel in the near future. Once again thank you for your appreciation. Looking forward to welcome you again with all the pleasures of Ayla Team & Management. Best Regards, The Management
Dear Valued Guest, Greetings from Ayla Grand Hotel! On behalf of the team of our hotel, we would like to thank you for giving us the opportunity to serve you the best of our hospitality in our exclusive property. We acknowledge the recei… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewI had the best nights sleep I’ve had in years. The 2 bedroom suite was extremely comfortable and a good size for a family of 4.
Dear Valued Guest, Greetings from Ayla Grand Hotel! On behalf of the team of our hotel, we would like to thank you for giving us the opportunity to serve you the best of our hospitality in our exclusive property. We acknowledge the receiving of your comments which made us feel that you had a very pleasant experience and received great assistance from our team members at the time of requirements. Your comments are very much valuable for us, as it gives us encouragement to continue our efforts with the same spirit. Thank you once again for your trust and support. We look forward to hosting you at Ayla Grand Hotel in the near future. Once again thank you for your appreciation. Looking forward to welcome you again with all the pleasures of Ayla Team & Management. Best Regards, The Management
Dear Valued Guest, Greetings from Ayla Grand Hotel! On behalf of the team of our hotel, we would like to thank you for giving us the opportunity to serve you the best of our hospitality in our exclusive property. We acknowledge the recei… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewEverything
Dear Valued Guest, Greetings from Ayla Grand Hotel! On behalf of the team of our hotel, we would like to thank you for giving us the opportunity to serve you the best of our hospitality in our exclusive property. We acknowledge the receiving of your comments which made us feel that you had a very pleasant experience and received great assistance from our team members at the time of requirements. Your comments are very much valuable for us, as it gives us encouragement to continue our efforts with the same spirit. Thank you once again for your trust and support. We look forward to hosting you at Ayla Grand Hotel in the near future. Once again thank you for your appreciation. Looking forward to welcome you again with all the pleasures of Ayla Team & Management. Best Regards, The Management
Dear Valued Guest, Greetings from Ayla Grand Hotel! On behalf of the team of our hotel, we would like to thank you for giving us the opportunity to serve you the best of our hospitality in our exclusive property. We acknowledge the recei… Show more
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewCheerful, helpful.
Everything was perfect except Mr Ali’s horrible attitute at reception. The other receptionists were perfect.
Dear Valued Guest, Greetings from Ayla Grand Hotel! First of all, we would like to express our sincere gratitude on behalf of Ayla Hotel’s Management & Team for choosing our hotel for your stay. It is truly a pleasure to recognize you as one of our most valued and loyal guests. We appreciate you reaching out to share your feedback regarding your recent visit. We deeply regret the unfortunate incident that occurred and understand any inconvenience it may have caused. Rest assured that our Management has taken your concerns seriously and addressed them with the relevant department, implementing corrective actions to prevent any recurrence. Your feedback is invaluable in helping us maintain and enhance our service standards. We remain committed to delivering exceptional hospitality and hope this experience does not overshadow the many positive moments you've had with us. We look forward to welcoming you back soon. Thank you once again for your trust and support. We look forward to hosting you at Ayla Grand Hotel in the near future. Best Regards, The Management
Dear Valued Guest, Greetings from Ayla Grand Hotel! First of all, we would like to express our sincere gratitude on behalf of Ayla Hotel’s Management & Team for choosing our hotel for your stay. It is truly a pleasure to recognize you… Show more
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewAll staff are all good
The timing in the pool is not good because only 8pm
Dear Valued Guest, Greetings from Ayla Grand Hotel! On behalf of the team of our hotel, we would like to thank you for giving us the opportunity to serve you the best of our hospitality in our exclusive property. We acknowledge the receiving of your comments which made us feel that you had a very pleasant experience and received great assistance from our team members at the time of requirements. Your comments are very much valuable for us, as it gives us encouragement to continue our efforts with the same spirit. Thank you once again for your trust and support. We look forward to hosting you at Ayla Grand Hotel in the near future. Once again thank you for your appreciation. Looking forward to welcome you again with all the pleasures of Ayla Team & Management. Best Regards, The Management
Dear Valued Guest, Greetings from Ayla Grand Hotel! On behalf of the team of our hotel, we would like to thank you for giving us the opportunity to serve you the best of our hospitality in our exclusive property. We acknowledge the recei… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified review