Reviews of Ayla Hotel 4 stars
Khalifa Ibn Zayed Al Awwal Street, Al Ain, United Arab Emirates
Loading
Guests also reviewed these properties:
Blanes, Spain
Maaseik, Belgium
Pangandaran, Indonesia
Ostrava, Czech Republic
Munnar, India
Yangon, Myanmar
Rome, Italy
Leishan, China
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewPrivacy and safety is not guaranteed! Expect the hotel staff to bump in to your room using their master key .. excuse? For the delivery of a glass that you never asked for!
Dear Ms. Zainab, Greetings from Ayla Hotel ! First of all, we would like to express our sincere gratitude on behalf of Ayla Hotel’s Management & Team for choosing our hotel for your stay. It is truly a pleasure to recognize you as one of our most valued and loyal guests. We appreciate you reaching out to share your feedback regarding your recent visit. We deeply regret the unfortunate incident that occurred at the room and understand any inconvenience it may have caused. Rest assured that our Management has taken your concerns seriously and addressed them with the relevant department, implementing corrective actions to prevent any recurrence. Your feedback is invaluable in helping us maintain and enhance our service standards. We remain committed to delivering exceptional hospitality and hope this experience does not overshadow the many positive moments you've had with us. We look forward to welcoming you back soon. Thank you once again for your trust and support. We look forward to hosting you at Ayla Hotel in the near future. Best Regards, The Management
Dear Ms. Zainab, Greetings from Ayla Hotel ! First of all, we would like to express our sincere gratitude on behalf of Ayla Hotel’s Management & Team for choosing our hotel for your stay. It is truly a pleasure to recognize you as one… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewI like the staff april rose...Very accomodating
The arabic lfe guard...So arrogant!
Dear Valued Guest, Greetings from Ayla Hotel ! On behalf of the team of our hotel, we would like to thank you for giving us the opportunity to serve you the best of our hospitality in our exclusive property. We acknowledge the receiving of your comments which made us feel that you had a very pleasant experience and received great assistance from our team members at the time of requirements. Your comments are very much valuable for us, as it gives us encouragement to continue our efforts with the same spirit. Thank you once again for your trust and support. We look forward to hosting you at Ayla Hotel in the near future. Once again thank you for your appreciation. Looking forward to welcome you again with all the pleasures of Ayla Team & Management. Best Regards, The Management
Dear Valued Guest, Greetings from Ayla Hotel ! On behalf of the team of our hotel, we would like to thank you for giving us the opportunity to serve you the best of our hospitality in our exclusive property. We acknowledge the receiving … Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in May 2025
Verified reviewReviewed: 12 August 2025 · Stayed in May 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewAll staff were friendly
It needs renovation and cleanliness
Dear Ms. Aisha , Greetings from Ayla Hotel ! First of all, we would like to express our sincere gratitude on behalf of Ayla Hotel’s Management & Team for choosing our hotel for your stay. It is truly a pleasure to recognize you as one of our most valued and loyal guests. We appreciate you reaching out to share your feedback regarding your recent visit. We deeply regret the unfortunate incident that occurred at the room and understand any inconvenience it may have caused. Rest assured that our Management has taken your concerns seriously and addressed them with the relevant department, implementing corrective actions to prevent any recurrence. Your feedback is invaluable in helping us maintain and enhance our service standards. We remain committed to delivering exceptional hospitality and hope this experience does not overshadow the many positive moments you've had with us. We look forward to welcoming you back soon. Thank you once again for your trust and support. We look forward to hosting you at Ayla Hotel in the near future. Best Regards, The Management
Dear Ms. Aisha , Greetings from Ayla Hotel ! First of all, we would like to express our sincere gratitude on behalf of Ayla Hotel’s Management & Team for choosing our hotel for your stay. It is truly a pleasure to recognize you as one… Show more
Reviewed: 8 August 2025 · Stayed in May 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in May 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewThe employee treatment
Nothing
Dear Valued Guest, Greetings from Ayla Hotel ! On behalf of the team of our hotel, we would like to thank you for giving us the opportunity to serve you the best of our hospitality in our exclusive property. We acknowledge the receiving of your comments which made us feel that you had a very pleasant experience and received great assistance from our team members at the time of requirements. Your comments are very much valuable for us, as it gives us encouragement to continue our efforts with the same spirit. Thank you once again for your trust and support. We look forward to hosting you at Ayla Hotel in the near future. Once again thank you for your appreciation. Looking forward to welcome you again with all the pleasures of Ayla Team & Management. Best Regards, The Management
Dear Valued Guest, Greetings from Ayla Hotel ! On behalf of the team of our hotel, we would like to thank you for giving us the opportunity to serve you the best of our hospitality in our exclusive property. We acknowledge the receiving … Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in April 2025
Verified reviewReviewed: 18 June 2025 · Stayed in May 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewI got the service I paid for.
Smell smoke in non-smoking room. :( sad that the guest who stays doesn't respect the place. The lunch buffet was advertised as 79 dirhams but I was charge 220 for 2 person. If they can kindly explain why.
Dear Mr. /Ms. ….., Greetings from Ayla Hotel ! First of all, we would like to express our sincere gratitude on behalf of Ayla Hotel’s Management & Team for choosing our hotel for your stay. It is truly a pleasure to recognize you as one of our most valued and loyal guests. We appreciate you reaching out to share your feedback regarding your recent visit. We deeply regret the unfortunate incident that occurred at the room and understand any inconvenience it may have caused and regarding the lunch buffet its was 110 Dirhams per pax During the Public Holidays ( only the First 2 days of EID ) . Rest assured that our Management has taken your concerns seriously and addressed them with the relevant department, implementing corrective actions to prevent any recurrence. Your feedback is invaluable in helping us maintain and enhance our service standards. We remain committed to delivering exceptional hospitality and hope this experience does not overshadow the many positive moments you've had with us. We look forward to welcoming you back soon. Thank you once again for your trust and support. We look forward to hosting you at Ayla Hotel in the near future. Best Regards, Best Regards, The Management
Dear Mr. /Ms. ….., Greetings from Ayla Hotel ! First of all, we would like to express our sincere gratitude on behalf of Ayla Hotel’s Management & Team for choosing our hotel for your stay. It is truly a pleasure to recognize you… Show more
Reviewed: 9 June 2025 · Stayed in June 2025
Verified review