Palm Islands East Crescent Road, Palm Jumeirah, Dubai, United Arab Emirates
#212 of 618 hotels in Dubai
Guests' ChoiceBased on 5630 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
8.5
Facilities
8.6
Staff
9.0
Value for money
8.3
Free WiFi
9.0
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End of dialog contentReviewed: 31 August 2025
Anand
United Arab EmiratesFriendly staff, excellent breakfast good to have beach & swimming pool. Kids enjoyed the maximum. .
Stayed in August 2025
Reviewed: 26 August 2025
Laeticia
United Arab EmiratesGood price for the location and all inclusive option.
Stayed in August 2025
Reviewed: 26 August 2025
Gail
United KingdomSun loungers and towels are a bit dated. There are 5 Bali beds which were quite expensive for 4 hours Not everything was included in AI. We did know the rooftop bar wasn’t included and the Grill restaurant. Didn’t expect the alcoholic drinks to be limited.
Very clean hotel and friendly staff There is a good selection of the AI buffet each day
Stayed in August 2025
Reviewed: 24 August 2025
James
AustraliaWe went in August, and the pool temperature was 32+ degrees every day. Make absolutely sure you book with all inclusive as the prices for everything are exorbitant. If we didn’t have all inclusive we would have had to sit in the room living off water for a few days, as even a small snack from the bar was AUD$35
Great once getting there, it’s about 40 minutes via taxi/uber. 3 different pools all connected together, easy and close beach access and the buffet food was really good with a great selection.
Stayed in August 2025
Reviewed: 24 August 2025
Ashraf
United Arab EmiratesBreakfast does not include drinks like cappuccino or caffe late It is more like a honeymoon hotel rather than a family hotel where inappropriate behavior in front of kids is unavoidable
Location, room design and cleanliness
Stayed in August 2025
Reviewed: 18 August 2025
Lulu
United KingdomI was not very keen with the breakfast Buffet.
Everything was great and we had a nice stay.
Stayed in August 2025
Reviewed: 17 August 2025
Angel
United KingdomRugs in bedroom need cleaning. The sun loungers need cleaning or updating
Location is excellent and the staff couldn’t do enough for us
Stayed in August 2025
Reviewed: 17 August 2025
Benny
IndiaThe food was good, with an all inclusive package only this place we got snacks
Stayed in August 2025
Reviewed: 16 August 2025
Ayesha
IndiaThe food menu can be much much better the value for the food is not worth it. The quality of food can be better and more options.
Location.
Stayed in August 2025
Reviewed: 16 August 2025
Maria
United Arab EmiratesFood lunch, dinner buffet could have been better. Breakfast was just exceptional!
The cleanliness and the vibe
Stayed in July 2025
Reviewed: 14 August 2025
Orense
United Arab EmiratesI didn't like the food and the amenities. The beach is not that nice. The corals are sharp.
I love the big room. I love the bathroom. I love the staff.
Stayed in August 2025
Reviewed: 11 August 2025
Sara
MoroccoI regret not booking the half board or AI option because when you decide to do it at the hotel the cost is very high compared with booking as i am genius 3. This resort is our family spot for the summer just perfect for the kids
Second time in C central with my son. Staff is very friendly and welcoming. I was upgraded last year when I asked for a room with balcony. This year i had to pay an extra because I thought I booked a room with view and balcony. I understand . The hotel is perfect for families with kids or teens the private beach is amazing. It’s located in quite area and also close to attractions like atlantis ect.
Stayed in August 2025
Reviewed: 11 August 2025
Jamie
United KingdomBreakfast selection wasn't great - definitely had better at other hotels Rooms didn't have much hanging space On check-in, reception tried to persuade me into paying for an upgrade to a room with a balcony as I had booked one that didn't have one......and when I didn't take them up on this offer they declared a 'free room upgrade' (clearly because they had no rooms available without a balcony!) Food and drinks were very expensive Quite expensive to get around with cabs if you don't have a car Pool very small for the number of people using it - especially at weekends Music around the pool in the afternoons was far too loud and not good at all! Walls between rooms paper thin and you could hear people in the corridors and in the neighboring rooms
Overall a good stay - decent value for money but I have stayed in better hotels in Dubai. Rooms were nice and comfortable Gym pretty good for a hotel Nice beach area Great staff - especially housekeeping and pool bar team Peaceful location on the East Crescent Very good wifi all around the hotel and grounds
Stayed in August 2025
Reviewed: 10 August 2025
Habib
United Arab EmiratesSmall hotel in general
Food very delicious
Stayed in August 2025
Reviewed: 9 August 2025
Rustom
United Arab EmiratesIts not the cleanest hotel Rooms are a bit small Pool is quite small also
Quiet temperature controlled pool Breakfast buffet was nice. Rooms are generally comfortable
Stayed in July 2025
Reviewed: 8 August 2025
Justin
United Arab EmiratesClean and spacious room
Stayed in August 2025
Reviewed: 3 August 2025
Dhari
Saudi ArabiaMaybe the location
The facilities and the staff are incredible
Stayed in August 2025
Reviewed: 31 July 2025
Mohammed
United KingdomGood Hotel, decent facilities. In hotel food is bit expensive, three times the normal price in Dubai.
Stayed in July 2025
Reviewed: 31 July 2025
Paul
United KingdomThe swimming pool should be open after 7pm maybe adults only no children used the kids pool in main pool instead was to crowded at weekends also more entertainment and music at night was to quiet
lovely polite staff everyone was lovely
Stayed in July 2025
Reviewed: 28 July 2025
Shahroze
PakistanPool timings
Housekeeping staff
Stayed in July 2025
Reviewed: 24 July 2025
Chinedum
United Arab EmiratesWe had noisy neighbours, and they were loud at the corridors. The room wasn't perfectly sound-proofed
Beautiful and cosy. It smelt like fresh spring flowers. It is adequately sized, not huge. Kids enjoyed the infinite pool and the private beach ⛱️.
Stayed in July 2025
Reviewed: 24 July 2025
Fayaz
IndiaI took a half board for my stay. Options were limited, food was tasty though
Breakfast, Location, Pool Bar, Staff
Stayed in July 2025
Reviewed: 21 July 2025
Mia
United Arab EmiratesMy overall experience at the hotel was good, and I’d like to extend a big thank you to Mr. Ganga, who was very welcoming and professional. Kudos as well to Vinod at the pool bar, who was fantastic, and to Mr. Lye at the rooftop bar, who was also very accommodating. The staff overall were polite, friendly, and helpful, which made a positive impact on my stay. The breakfast was enjoyable, with a decent variety of options to choose from. The cleaning team did a good job, though there’s some room for improvement. The facilities were fine, nothing particularly outstanding, but they were comfortable enough to stay. While I appreciated the service and overall atmosphere, I felt the hotel didn't quite meet the five-star standard it promotes. A bit more focus on luxury elements and finer details would elevate the experience to truly match that level.
Stayed in July 2025
Reviewed: 21 July 2025
Burhan
United KingdomThe breakfast buffet menu could be better
The location and cleanliness were great. Cleaning staff was on the ball. Reception staff was accommodating and let us check out an hour later and it can get chaotic with kids. Pool and beach access was great. It was like a heaven spot for kids who love pool
Stayed in July 2025
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