The reception was deep sleeping when I came in and stood for few minutes, approaching of front desk isn't proper. Need more trained and competent. The washroom with half tissue,

I like where the hotel is located and the calmness.

Stayed in July 2025

Staff specially reception has no smile on his face. he looked a bit tough.

Sleep without disturb. AC efficiency was very poor.

Stayed in July 2025

Quality - Furniture very old -

Staff - Response - Quite - Price

Stayed in July 2025

All

Not good

Stayed in June 2025

No bath towel, no bathing accessories, Can’t sleep proper till club will not close because you can hear the sound inside even in bedroom.

Easy check in.

Stayed in June 2025

The room that I booked wasn't clean and they told me to wait for 20 minutes delayed and at the end another room was given to me which was very bad 😔 . I didn't get what I was expecting.

Only the location was very nice 👍. Finished.

Stayed in April 2025

I believe it was a budget hotel, however the I’m not satisfied with it. The toilet in the GF was really untidy. We booked for family of 5 and yet we do not have towels in the room and when we requested for 4 excl the child, we only got 2. 2 small bottle of water again for family room, no coffee? These may be small items but they matters. One thing I liked is we were given the chance to check-in early which is a plus.

Stayed in April 2025

Not clean enough the window the floor Bad smell

Staff Place Size of room

Stayed in March 2025

I don't like the way I had booked and reserved and need to come in time and keep waiting for almost half hour before attending.

I like the everonment and the view.

Stayed in February 2025

Washroom is unhinged

Room is good

Stayed in March 2025

Till morning 4am can hear the music thumping in ur ears, old fashioned rooms and no dental kit.

Location

Stayed in January 2025

No toiletries, no towels. Noise was too loud.

Stayed in January 2025

Basic service to room like glass for water they are not providing. All night clubs not suitable for family.

Room size big

Stayed in January 2025

I didn't like it because they don't have enough things inside the room, No water kettle,no free toothbrush and toothpaste and the room is quite not clean.

I like the hotel because of the staff they are welcoming..and also it's near to All malls. And it's quite a place. And also near to All shops and groceries.

Stayed in December 2024

The building is probably more than 10 years old and so are the furniture (used to be Capital Hotel). There were some small cockroaches in the old furniture in the bathroom as well as the sofa - we noticed it the moment we started eating our chips and biscuits. The bathroom fixtures are functional but needs to be changed. The bed was not flat and it is bouncy.

The room is huge for the three of us, there is a queen size bed in the room and a twin size bed in the living room area. The AC is very cold, we had to adjust it in the middle of the night. There is a TV but showing mostly arabic programs only. The receptionist was very polite and accomodating. The location is 10/10 because it's right across RAK Mall and 3 minutes drive away from where we were supposed to stay. Parking was not a problem.

Stayed in October 2024

One towel was provided for rooms with 2 beds however staff addressed the issue. Some rooms did not have keys or keyless entry the staff had to come up to allow us in this caused delays in check in. Fire alarm went off at least twice at night without a proper announcement that there was no emergency which caused anxiety.

Staff response was good

Stayed in November 2024

So noise Call girls are disturbing

Not good for family

Stayed in August 2024

reception area is a bit messy and needs housekeeping.

Nice big rooms.

Stayed in November 2024

Dirty rooms, no cleanliness. There is stains on the walls, furniture and in the washrooms.

It is in the town and nearby shops and restaurants available. Spacious room

Stayed in November 2024

First of all they have given us the disabled peoples room and they all were uncomfortable to stay for long because most of the other units are not occupied and they give us that room that was not really a good

They have kept the place clean, even though the items are old tried to manage With clean blankets

Stayed in September 2024

AC wasn’t working, despite the jet like sound, there was no cooling. Bed mattress was damaged and sagging in middle. Shower was very slow with clogged drain. No tea or coffee. Water bottles only two for 4 people. There was loud sound of music throughout the night due the number of bars in the hotel.

The location

Stayed in June 2024

The AC is noisy and full of Dust. The room it can hear the noise of the Club and bar.

Value of money

Stayed in April 2024

Spray with air freshner

The room smell like a cigar.

Stayed in March 2024

Facilities

All good

Stayed in April 2024