Reviews of Cristal Hotel Abu Dhabi 4 stars
Zayed The First, Street # 7, Zone 1 (Elektra Street), Abu Dhabi, United Arab Emirates

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Reviewed: 31 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewBreakfast was perfect. Food is fresh and cooked well and tasty. Easy to access and near the places to visit.
Everything was perfect
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in July 2025
Verified review-
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewNice
Everything is perfect
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewVery nice hotel, staff are very friendly.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewGood hotel
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation was great. Staff excellent and polite and most accomodating. Room very comfortable. Great breakfast and good dining options. We highly recemmend this hotel
There is nothing in particular we did not like
Dear Rachel, Thank you for taking the time and effort in sharing your comments and feedback on your stay at the Cristal Hotel Abu Dhabi. Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us. We look forward to welcoming you back soon! Sincerely, Grace Papa Front Office Duty Manager
Dear Rachel, Thank you for taking the time and effort in sharing your comments and feedback on your stay at the Cristal Hotel Abu Dhabi. Guest feedback is important to the hotel as it allows us to further understand where we are performin… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewVery nice place
Nothing to dislike because its perfect
Dear Richard Jann, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back soon! Sincerely, Grace Papa Front Office Duty Manager
Dear Richard Jann, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewExcellent
Excellent
Dear Valued Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back soon! Sincerely, Arju Chettri Duty Manager
Dear Valued Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcomin… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in May 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewLocation, very clean and comfortable
Dear Valued Guest, Thank you so much for staying with Cristal Hotel Abu Dhabi & for sharing your feedback of our hotel during your recent stay. I am pleased to read you enjoyed your stay & delighted that the cleanliness and the location meet your expectations. I truly appreciate the high rating given to our facilities and services. We look forward to have the opportunity to welcome you back in the future Sincerely, Arju Chettri Duty Manager
Dear Valued Guest, Thank you so much for staying with Cristal Hotel Abu Dhabi & for sharing your feedback of our hotel during your recent stay. I am pleased to read you enjoyed your stay & delighted that the cleanliness and the location… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe bed is amazing, Turkish Hamam for free
Dear Valued Guest, Thank you for sharing your feedback regarding your stay! We are glad that we were able to meet your expectations. Thank you for staying at the Cristal Hotel Abu Dhabi and we hope that you will consider us for your next visit. Sincerely, Arju chettri Duty Manager
Dear Valued Guest, Thank you for sharing your feedback regarding your stay! We are glad that we were able to meet your expectations. Thank you for staying at the Cristal Hotel Abu Dhabi and we hope that you will consider us for your nex… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified review