Reviews of Crown Palace Hotel 4 stars
Ajaman Al Rashidiya 1 Ajaman, Ajman , United Arab Emirates
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewMaybe location
Upon arrival, they gave me someone else’s booking and the room was already occupied! It took a long time to change the room, and they said it was a system error. The hotel is very old, the bathroom is outdated, and the lighting is poor. This hotel does not deserve 4 stars and is not worth booking at all.
Dear Mazen, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet expectations. Please accept our sincerest apologies for the cleanliness issue and the impression you received regarding our team's service. This is certainly not the standard we strive to uphold, and we are taking your comments very seriously. We have already addressed this with our concern teams to ensure such lapses do not happen in the future. Your comfort and satisfaction are extremely important to us, and we would appreciate the opportunity to welcome you back and restore your faith in our hospitality. Warm regards, Management
Dear Mazen, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet expectations. Please accept our sincerest apologies for the cleanliness issue and the impression you received r… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewA complete scam. The hotel is in a filthy, unsanitary state: mold, dirt, foul odors, and a total lack of hygiene. Nothing like the photos or the rating shown on Booking – it's highly misleading. By far the worst hotel I've ever stayed in. Avoid at all costs.
A complete scam. The hotel is in a filthy, unsanitary state: mold, dirt, foul odors, and a total lack of hygiene. Nothing like the photos or the rating shown on Booking – it's highly misleading. By far the worst hotel I've ever stayed in. Avoid at all costs.
Dear Marouane, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet expectations. Please accept our sincerest apologies for the cleanliness issue and the impression you received regarding our team's service. This is certainly not the standard we strive to uphold, and we are taking your comments very seriously. We have already addressed this with our concern teams to ensure such lapses do not happen in the future. Your comfort and satisfaction are extremely important to us, and we would appreciate the opportunity to welcome you back and restore your faith in our hospitality. Warm regards, Management
Dear Marouane, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet expectations. Please accept our sincerest apologies for the cleanliness issue and the impression you receive… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThis is best Hotel in deaira and housekpin staff sajjd meeraj and sup Santosh is very Kind and room is clean every day
Nothing
Dear Philipp, Thank you so much for your wonderful review! We’re truly delighted to hear that you had a memorable stay with us . It’s always rewarding to know that our guests appreciate the service, hospitality, and attention to detail we strive to deliver every day. Your kind words mean a great deal to our entire team. We hope to have the pleasure of welcoming you back again soon for another exceptional experience. If there’s anything we can do to make your next visit even more special, please don’t hesitate to let us know. Warm regards, Management
Dear Philipp, Thank you so much for your wonderful review! We’re truly delighted to hear that you had a memorable stay with us . It’s always rewarding to know that our guests appreciate the service, hospitality, and attention to detail we … Show more
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewNil
Nio
Dear Vasasi , Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet expectations. Please accept our sincerest apologies for the cleanliness issue and the impression you received regarding our team's service. This is certainly not the standard we strive to uphold, and we are taking your comments very seriously. We have already addressed this with our concern teams to ensure such lapses do not happen in the future. Your comfort and satisfaction are extremely important to us, and we would appreciate the opportunity to welcome you back and restore your faith in our hospitality. Warm regards, Management
Dear Vasasi , Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet expectations. Please accept our sincerest apologies for the cleanliness issue and the impression you received… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewThe only good thing about it is the location! And staff is kinda nice
The place is terrible, dirty and smelly room, old furniture, I dont know how this got to have 4 stars! Staff was KINDA friendly yes, but everything else is messed up so bad! Even after checking in, the TV isn't working, I want to call room service to check it but the phone isn't working, had to go down 13 floors in the old slow elevator to the reception, they give me a card with mobile number to call if needed something! Seriously!!! It took them 2 calls and 2 hours to fix the TV. And also one time I was coming back, the key isn't working, they let me wait 15 minutes in the hot corridor for someone to come and replace the damaged locks! Sleeping on that smelly bed, I woke up with headache and bell ringing to check me out! Even the cups were dirty and they dont even give coffee, I bad to buy it myself. Even when you walk in the room the floor is making sounds and cracking! No power outlets beside the bed or tables, you need power extention when staying there! Even wifi is t stable I used my mobile data I didnt even feel like showering the bathroom is terrible. This place is sooo over priced I want to tell everything but I dont wanna make it longer If I share the pictures I took it would be clear but that's enough, Ill comeback to this review again and might do later
Dear Mo, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet expectations. Please accept our sincerest apologies for the cleanliness issue and the impression you received regarding our team's service. This is certainly not the standard we strive to uphold, and we are taking your comments very seriously. We have already addressed this with our concern teams to ensure such lapses do not happen in the future. Your comfort and satisfaction are extremely important to us, and we would appreciate the opportunity to welcome you back and restore your faith in our hospitality. Warm regards, Management
Dear Mo, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet expectations. Please accept our sincerest apologies for the cleanliness issue and the impression you received rega… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewOverall, my experience was okay
During my stay, I experienced an unacceptable condition in the bathroom — water was present on the floor, creating both an unhygienic and unsafe environment. This gave me a very uncomfortable and unstable experience. Immediate maintenance and proper cleaning standards are strongly recommended to ensure guest safety and comfort.
Dear Akbar, Thank you so much for your wonderful review! We’re truly delighted to hear that you had a memorable stay with us . It’s always rewarding to know that our guests appreciate the service, hospitality, and attention to detail we strive to deliver every day. Your kind words mean a great deal to our entire team. We hope to have the pleasure of welcoming you back again soon for another exceptional experience. If there’s anything we can do to make your next visit even more special, please don’t hesitate to let us know. Warm regards, Management
Dear Akbar, Thank you so much for your wonderful review! We’re truly delighted to hear that you had a memorable stay with us . It’s always rewarding to know that our guests appreciate the service, hospitality, and attention to detail we st… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewIncrease the price a little, but keep the furniture new. Everything else is old.Your hotel looks very nice from the outside, but inside it's a dam zero.Ground floor receptionist parking hotel staff entrance hall games all this is very good
The washroom was very small, I did not like it, the bed and mattress were not good at all, all the furniture was very old
Dear Shafiq, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet expectations. Please accept our sincerest apologies for the cleanliness issue and the impression you received regarding our team's service. This is certainly not the standard we strive to uphold, and we are taking your comments very seriously. We have already addressed this with our concern teams to ensure such lapses do not happen in the future. Your comfort and satisfaction are extremely important to us, and we would appreciate the opportunity to welcome you back and restore your faith in our hospitality. Warm regards, Management
Dear Shafiq, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet expectations. Please accept our sincerest apologies for the cleanliness issue and the impression you received … Show more
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in June 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in May 2025
Verified reviewother managers are very good, well-mannered, respectful, I mean the old managers Amar Shan and Reyhan
manager new sri lanka he is terrible he has a character he thinks he is the owner of the hotel Please fire this manager as soon as possible, because of him no one will come to your hotel for a vacation.
Reviewed: 2 August 2025 · Stayed in August 2025
Verified review