Reviews of DoubleTree by Hilton Dubai Al Jadaf 4 stars
Al Jadaf, Dubai, United Arab Emirates
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Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewReviewed: 5 September 2025 · Stayed in September 2025
Verified reviewReviewed: 4 September 2025 · Stayed in September 2025
Verified reviewGreat stay. Kudos to Hannah and Eddie at the reception, they were very professional and went out of their way to make sure that my stay was memorable. Especially Hannah, she has an excellent customer-centric approach and although I was leaving very early at 4am she arranged a breakfast box for me. I'll book again this hotel in the near future!
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 4 September 2025 · Stayed in June 2025
Verified reviewReviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 4 September 2025 · Stayed in September 2025
Verified reviewGood staff, plenty free parking, good breakfast with variety of choices, Starbucks branch inside, rooftop swimming pool and gym. The maintenance team and engineers are quick and handy. Complementary daily bottle of waters.
The closet doors are falling. The cleaning team needs to reminding on number of towel, cups etc.
Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewValue for money.. Most of the staff were really good.. Prasad was great at both check-in & check out.
Bit more maintenance & staff training
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewThe restaurant staff were excellent, especially Dilhara, who was very helpful and attentive to us as a family. The location is ideal, particularly for those traveling from Abu Dhabi like myself.
The room was okay, but the air conditioning was not cooling effectively, and the iron provided was not working — although it was replaced upon request. Breakfast was just average this time with limited menu options, unlike my previous visit where the breakfast was much better.
Dear Guest, Thank you for sharing your feedback with us. We truly value your input as we strive to enhance our guest experience. While we are delighted to hear about the positives, we genuinely regret that we fell short of meeting your expectations in certain areas. Please rest assured that we take your comments seriously and are committed to addressing them to improve our offerings. We appreciate your candid feedback and sincerely hope for the opportunity to provide you with a more satisfying experience on your next visit. Warm Regards, The Management | DoubleTree by Hilton Dubai Al Jadaf
Dear Guest, Thank you for sharing your feedback with us. We truly value your input as we strive to enhance our guest experience. While we are delighted to hear about the positives, we genuinely regret that we fell short of meeting your expe… Show more
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewla location and the breakfast
the lift
Dear Guest, Thank you for sharing your feedback with us. We truly value your input as we strive to enhance our guest experience. While we are delighted to hear about the positives, we genuinely regret that we fell short of meeting your expectations in certain areas. Please rest assured that we take your comments seriously and are committed to addressing them to improve our offerings. We appreciate your candid feedback and sincerely hope for the opportunity to provide you with a more satisfying experience on your next visit. Warm Regards, The Management | DoubleTree by Hilton Dubai Al Jadaf
Dear Guest, Thank you for sharing your feedback with us. We truly value your input as we strive to enhance our guest experience. While we are delighted to hear about the positives, we genuinely regret that we fell short of meeting your expe… Show more
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe staff were very helpful and friendly. Lobby was very modern and clean
There were a few setbacks with the cleanliness, but not sure if your laundry is in-house or outsourced, but whoever does it, please ask them to double check the items. We got clean towels with blood stains once during our weeks stay.
Dear Guest, Thank you for sharing your feedback with us. We truly value your input as we strive to enhance our guest experience. While we are delighted to hear about the positives, we genuinely regret that we fell short of meeting your expectations in certain areas. Please rest assured that we take your comments seriously and are committed to addressing them to improve our offerings. We appreciate your candid feedback and sincerely hope for the opportunity to provide you with a more satisfying experience on your next visit. Warm Regards, The Management | DoubleTree by Hilton Dubai Al Jadaf
Dear Guest, Thank you for sharing your feedback with us. We truly value your input as we strive to enhance our guest experience. While we are delighted to hear about the positives, we genuinely regret that we fell short of meeting your expe… Show more
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewVery kind and friendly people at the reception. Special thanks to Zaki and Thit for the good service and a good mood for the whole day. Welcome cookies are something incredible!
Dear Guest, Thank you so much for taking the time to review us. We are absolutely delighted to read your positive feedback and will convey your kind words to the team. We look forward to welcoming you back soon at Doubletree by Hilton Dubai Al Jadaf. Warm Regards, The Management | DoubleTree by Hilton Dubai Al Jadaf
Dear Guest, Thank you so much for taking the time to review us. We are absolutely delighted to read your positive feedback and will convey your kind words to the team. We look forward to welcoming you back soon at Doubletree by Hilton Dubai… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewNa
I had a very bad experience at the hotel . Got bitten by bed bug . Which is the worst experience I’ve ever had
Dear Hasan, Thank you for taking the time to review us. We sincerely apologize for any shortcomings you experienced during your stay. Your feedback has been communicated to our management team for further review. We look forward to welcoming you again and providing a better experience. Warm Regards, The Management | DoubleTree by Hilton Dubai Al Jadaf
Dear Hasan, Thank you for taking the time to review us. We sincerely apologize for any shortcomings you experienced during your stay. Your feedback has been communicated to our management team for further review. We look forward to welcomin… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe room is a bit small for 2 people. The breakfast is so so good, The staffs at the restaurant are so helpful.
.
Dear Kyaw, Thank you so much for taking the time to review us. We are absolutely delighted to read your positive feedback and will convey your kind words to the team. We look forward to welcoming you back soon at Doubletree by Hilton Dubai Al Jadaf. Warm Regards, The Management | DoubleTree by Hilton Dubai Al Jadaf
Dear Kyaw, Thank you so much for taking the time to review us. We are absolutely delighted to read your positive feedback and will convey your kind words to the team. We look forward to welcoming you back soon at Doubletree by Hilton Dubai … Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewBreakfast was good with variety.
The washroom design is horrible . The layout is very inconvenient. The placement of the paper roll is totally incorrect and needs to be changed. The gap where the toilet is located cannot accommodate people who are big in size, barely size small to medium can squeeze in. That too for a premium king size room.
Dear Anna, Thank you for sharing your feedback with us. We truly value your input as we strive to enhance our guest experience. While we are delighted to hear about the positives, we genuinely regret that we fell short of meeting your expectations in certain areas. Please rest assured that we take your comments seriously and are committed to addressing them to improve our offerings. We appreciate your candid feedback and sincerely hope for the opportunity to provide you with a more satisfying experience on your next visit. Warm Regards, The Management | DoubleTree by Hilton Dubai Al Jadaf
Dear Anna, Thank you for sharing your feedback with us. We truly value your input as we strive to enhance our guest experience. While we are delighted to hear about the positives, we genuinely regret that we fell short of meeting your expec… Show more