Reception staff is not good.. I was there at 2 o'clock and I told him that I needed to rest and he said that check-in is at 3 o'clock and he would try but I sat for more than 40 minutes.. After that he gave me a room with two beds and I was only one so it was narrow and I did not take advantage of the space

Very good and very clean Restaurant it’s good and food Staff for restaurant thy good

Stayed in August 2025

Our experience was outstanding — the hospitality of everyone was truly exemplary. The rooms were spacious, spotless, and beautifully decorated, with great attention to ergonomics and comfort. The breakfast was a highlight, offering a wide variety of delicious choices. The location is also a big plus, providing easy access to the city center. Without a doubt, the next time we visit Dubai, we’ll be booking here again!

Stayed in August 2025

The bed wasn't too comfortable.

Stayed in August 2025

The swimming pool closes early

I had a wonderful stay at Hilton Dubai. The hotel’s welcoming atmosphere, comfortable rooms, and great dining made my experience memorable. I especially want to commend Rayad for his outstanding service, professionalism, and warm hospitality — he truly went above and beyond. Thank you to the entire team for making my stay exceptional.

Stayed in August 2025

I love design and view of the room. The service was excellent ❤️

Stayed in August 2025

Nothing

New hotel, elegant and comfortable, excellent swimming pool, complete breakfast, very clean, attentive service and staff!

Stayed in August 2025

Room cleaning at the balcony could have been better.

Great hotel with wonderful staff, who take care of their guests and proactively listen to feedback. Breakfast options are great, chef working there is the best. They also offer alternative milk for coffee and coffee quality is beyond regular. We took the upgrade room option and the room size is perfect for a long trip. Food at the restaurant and room service is also great, which is usually not very common.

Stayed in August 2025

None

The atmosphere, cleanliness and the location

Stayed in August 2025

I must say, I'm truly impressed with this hotel. Everything from the hospitality, cleanliness, and ambiance to the comfort and services provided has exceeded my expectations. It’s rare to find a place that not only meets but goes beyond what you imagine. This hotel truly stands out — absolutely outstanding and highly recommendable. A memorable experience!"

Stayed in July 2025

Staff are all good expect the one lady in the reception she doesn't friendly or help full

All goodsaff

Stayed in July 2025

The staff is taking cafe of all the guests so much as well as receptions named romesh.He was very kind to us.The food court there is a lady from etihopia she was very diligent.we stayed at many hotels in dubai till now,I can tell you that thats the best price match and money value hotel.we re really satisfied with them when we will come back definitely we will stay here again.also 5.00-6.00pm tea time has very tasty appetizers.Before we came here I just read some comments and decided to come here but now I see that thats real comments.All the staff they are very kind,well trained,qualified people.They were so nice to us.Thank you for your hospitality🙏🏻

Stayed in July 2025

Nothing

Very good and very clean

Stayed in June 2025

Some times delay in executing orders.

Location, staff, clean.

Stayed in June 2025

N/A

We had a wonderful stay! The rooms were clean and stocked with fresh towels daily. Breakfast was included, and we received coupons for a daily reception with complimentary drinks and snacks. The location is perfect, especially if you want to be close to downtown. The staff was incredibly friendly and welcoming. While I didn’t catch everyone’s name, I’d like to give a special shoutout to Babas, Kim (who was amazing!), Winnie, and Janet. From the front door to the restaurants to housekeeping, everyone was fantastic. We were truly happy with the service we received.

Stayed in June 2025

Staff and the clean place

Stayed in June 2025

It will be good if there is swimming pool

Breakfast

Stayed in May 2025

Nothing

Everything was perfect, especially the hospitality and cleanliness

Stayed in June 2025

Great location and view

Stayed in April 2025

Wanted to extend my stay but the prices were almost double what I had paid initially. That was my only downside

The spacious rooms, spacious bath tubs, the over friendly janitor and reception, the interior design, it was AMAZING 💯💯😍😍🥰🥰 breakfast was Yum 🍳🍳🥓🥚🥞😋 I really enjoyed the Masala tea ☕☕first experiment

Stayed in April 2025

Nothing

Everything

Stayed in April 2025

The unfortunate construction site which is opposite the pool and sun loungers

The accommodation was clean , stylish and comfortable. The staff in every area was exceptional , friendly , polite and helpful . The complimentary evening reception offered by the hotel was a welcome treat.

Stayed in May 2025

N/A

We had a fantastic stay at this hotel! From the moment we arrived, each and every staff member, from the entrance to the reception, food service, and beyond was incredibly welcoming and professional. Our room was on the 30th floor and offered a stunning view, including a clear sight of the Burj Khalifa, which made our stay even more special. The hotel was spotlessly clean, and the service was truly 5-star. We absolutely loved our experience and would love to come back again!

Stayed in May 2025

Connecting door leak sound and main room door. All depends on your neighs. Breakfast was free but not recommended. Stick to room service

Staff , room , relatively quite rooms, fresh and new rooms, room service

Stayed in April 2025

Nothing

Loved the evening reception they hosted us during both nights of my stay. That was a lovely surprise. Also the front desk staff, especially Basas, took into account my night flight and gave me the courtesy of a late checkout.

Stayed in April 2025