Reviews of Embassy Suites By Hilton Dubai Business Bay 5 stars
Marasi Drive,Business Bay,, Dubai, United Arab Emirates
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewThe price and quality were excellent. The room was cleaned regularly. In addition, I forgot my eye drops and vitamins in a bag. The hotel team found and preserved the bag. I would like to express my gratitude to the hotel team for their attention to their guests.
Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewVery good and very clean Restaurant it’s good and food Staff for restaurant thy good
Reception staff is not good.. I was there at 2 o'clock and I told him that I needed to rest and he said that check-in is at 3 o'clock and he would try but I sat for more than 40 minutes.. After that he gave me a room with two beds and I was only one so it was narrow and I did not take advantage of the space
Dear Ibrahim, Thank you for choosing to stay with us at Embassy Suites by Hilton Dubai Business Bay and for taking the time to share your feedback. We appreciate your positive comments about the cleanliness of the restaurant, the quality of the food, and the hotel facilities. We have also taken note of your comments regarding the reception team. After reviewing the details of your recent stay, please note that our records show you arrived at the hotel at 14:06, and your room was ready and allocated to you at 14:28, earlier than the standard check-in time of 15:00. We also confirmed that the room type provided matched the one you booked, with two double beds. Hope the above clarifies your concerns. We look forward to the opportunity to welcome you back and ensure a more satisfying stay. Best regards, Ziad Tantawi Cluster General Manager
Dear Ibrahim, Thank you for choosing to stay with us at Embassy Suites by Hilton Dubai Business Bay and for taking the time to share your feedback. We appreciate your positive comments about the cleanliness of the restaurant, the quality … Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewOur experience was outstanding — the hospitality of everyone was truly exemplary. The rooms were spacious, spotless, and beautifully decorated, with great attention to ergonomics and comfort. The breakfast was a highlight, offering a wide variety of delicious choices. The location is also a big plus, providing easy access to the city center. Without a doubt, the next time we visit Dubai, we’ll be booking here again!
Dear Maria, Thank you for sharing your feedback about your recent stay at the Embassy Suites by Hilton Dubai Business Bay. We are truly delighted to learn that you had a memorable experience with us and appreciated our services and facilities. Rest assured that your valuable feedback will be shared with our team. We’re committed to constant improvement, and your insights are helping us get there. Looking forward to welcoming you back again soon. Kind regards, Ziad Tantawi Cluster General Manager
Dear Maria, Thank you for sharing your feedback about your recent stay at the Embassy Suites by Hilton Dubai Business Bay. We are truly delighted to learn that you had a memorable experience with us and appreciated our services and faciliti… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe bed wasn't too comfortable.
Dear Wasiu, Thank you for sharing your feedback about your recent stay at the Embassy Suites by Hilton Dubai Business Bay. We are truly delighted to learn that you had a memorable experience with us and appreciated our services and facilities, such as the room design and view. Rest assured that your valuable feedback will be shared with our team. We’re committed to constant improvement, and your insights are helping us get there. Looking forward to welcoming you back again soon. Kind regards, Ziad Tantawi Cluster General Manager
Dear Wasiu, Thank you for sharing your feedback about your recent stay at the Embassy Suites by Hilton Dubai Business Bay. We are truly delighted to learn that you had a memorable experience with us and appreciated our services and facilit… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewI had a wonderful stay at Hilton Dubai. The hotel’s welcoming atmosphere, comfortable rooms, and great dining made my experience memorable. I especially want to commend Rayad for his outstanding service, professionalism, and warm hospitality — he truly went above and beyond. Thank you to the entire team for making my stay exceptional.
The swimming pool closes early
Dear Mekdes, We are thrilled to hear that you enjoyed your stay with us at Embassy Suites by Hilton Dubai Business Bay. Your kind words of appreciation have been shared with our team. It is always rewarding to know that we've managed to please our guests and make them feel well looked after at all times. We appreciate your giving us a rating that reflects your satisfaction. We thank you once again for staying with us and look forward to seeing you again soon. Kind regards, Ziad Tantawi Cluster General Manager
Dear Mekdes, We are thrilled to hear that you enjoyed your stay with us at Embassy Suites by Hilton Dubai Business Bay. Your kind words of appreciation have been shared with our team. It is always rewarding to know that we've managed t… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewI love design and view of the room. The service was excellent ❤️
Dear Dana, Thank you for sharing your feedback about your recent stay at the Embassy Suites by Hilton Dubai Business Bay. We are truly delighted to learn that you had a memorable experience with us and appreciated our services and facilities, such as the room design and view. Rest assured that your valuable feedback will be shared with our team. We’re committed to constant improvement, and your insights are helping us get there. Looking forward to welcoming you back again soon. Kind regards, Ziad Tantawi Cluster General Manager
Dear Dana, Thank you for sharing your feedback about your recent stay at the Embassy Suites by Hilton Dubai Business Bay. We are truly delighted to learn that you had a memorable experience with us and appreciated our services and facilit… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewNew hotel, elegant and comfortable, excellent swimming pool, complete breakfast, very clean, attentive service and staff!
Nothing
Dear EDILSON, We are delighted you enjoyed your stay with us at Embassy Suites by Hilton Dubai Business Bay. Please know that it is our goal to make our guests feel at home and well-cared for by our team, who deliver their best service at all times. We are truly delighted to learn that you had a memorable experience with us and appreciated our services and facilities, including the swimming pool and breakfast at The Gourmet Yard restaurant. We appreciate your giving us a rating that reflects your satisfaction. Thank you once again and we do hope to welcome you back very soon! Kind regards, Ziad Tantawi Cluster General Manager
Dear EDILSON, We are delighted you enjoyed your stay with us at Embassy Suites by Hilton Dubai Business Bay. Please know that it is our goal to make our guests feel at home and well-cared for by our team, who deliver their best service at … Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewGreat hotel with wonderful staff, who take care of their guests and proactively listen to feedback. Breakfast options are great, chef working there is the best. They also offer alternative milk for coffee and coffee quality is beyond regular. We took the upgrade room option and the room size is perfect for a long trip. Food at the restaurant and room service is also great, which is usually not very common.
Room cleaning at the balcony could have been better.
Dear Altynai, Thank you for taking the valuable time to share your feedback about your recent stay at the Embassy Suites by Hilton Dubai Business Bay. We are truly delighted to learn that you had a memorable experience with us and appreciated our services and facilities. Rest assured that your valuable feedback will be shared with our team. We’re committed to constant improvement, and your insights are helping us get there. Looking forward to welcoming you back again soon. Kind regards, Ziad Tantawi Cluster General Manager
Dear Altynai, Thank you for taking the valuable time to share your feedback about your recent stay at the Embassy Suites by Hilton Dubai Business Bay. We are truly delighted to learn that you had a memorable experience with us and appreci… Show more
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewThe atmosphere, cleanliness and the location
None
Dear Salman, Thank you for taking the valuable time to share your feedback about your recent stay at the Embassy Suites by Hilton Dubai Business Bay. We are truly delighted to learn that you had a memorable experience with us and appreciated our services and facilities. Rest assured that your valuable feedback will be shared with our team. We’re committed to constant improvement, and your insights are helping us get there. Looking forward to welcoming you back again soon. Kind regards, Ziad Tantawi Cluster General Manager
Dear Salman, Thank you for taking the valuable time to share your feedback about your recent stay at the Embassy Suites by Hilton Dubai Business Bay. We are truly delighted to learn that you had a memorable experience with us and appreci… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewI must say, I'm truly impressed with this hotel. Everything from the hospitality, cleanliness, and ambiance to the comfort and services provided has exceeded my expectations. It’s rare to find a place that not only meets but goes beyond what you imagine. This hotel truly stands out — absolutely outstanding and highly recommendable. A memorable experience!"
Dear Hafiz, We are thrilled to hear that you enjoyed your stay with us at Embassy Suites by Hilton Dubai Business Bay. Your kind words of appreciation have been passed along to our team. It is always rewarding to know that we've managed to please our guests and make them feel well looked after at all times. We appreciate your giving us a rating that reflects your satisfaction. We thank you once again for staying with us and look forward to seeing you again soon. Kind regards, Ziad Tantawi Cluster General Manager
Dear Hafiz, We are thrilled to hear that you enjoyed your stay with us at Embassy Suites by Hilton Dubai Business Bay. Your kind words of appreciation have been passed along to our team. It is always rewarding to know that we've manage… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewAll goodsaff
Staff are all good expect the one lady in the reception she doesn't friendly or help full
Dear Sri, We are thrilled to hear that you enjoyed your stay with us at Embassy Suites by Hilton Dubai Business Bay. Your kind words of appreciation have been passed along to our team. It is always rewarding to know that we've managed to please our guests and make them feel well looked after at all times. We appreciate your giving us a rating that reflects your satisfaction. We thank you once again for staying with us and look forward to seeing you again soon. Kind regards, Ziad Tantawi Cluster General Manager
Dear Sri, We are thrilled to hear that you enjoyed your stay with us at Embassy Suites by Hilton Dubai Business Bay. Your kind words of appreciation have been passed along to our team. It is always rewarding to know that we've managed … Show more