Reviews of Emirates Palace Mandarin Oriental, Abu Dhabi 5 stars
West Corniche, F869C3J Abu Dhabi, United Arab Emirates
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe hotel facilities are top, east pool and west pool area are beautiful, the beach sunset was wonderful, the room is nice setting and clean. the Dinner and Breakfast are great.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewDear Haitham, Thank you very much for your superb review! We certainly look forward to welcoming you back for another exceptional stay at Emirates Palace Mandarin Oriental, Abu Dhabi. Sincerely, Charles Aird Hotel Manager
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewEverything was excellent, beautiful property.
Dear B, Thank you for your excellent review. We greatly appreciate your loyal patronage and look forward to welcoming you back at Emirates Palace Mandarin Oriental, Abu Dhabi! Sincerely, Charles Aird Hotel Manager
Reviewed: 24 August 2025 · Stayed in June 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in June 2025
Verified reviewEverything, the free bikes to cycle round the grounds because it massive or u can walk or take a golf buggy The kids slides and pool were great Free ice lollies by the pool in the afternoon Food was amazing - we went half board and well worth it Service was excellent Room was amazing and they gave us an extra bed for my daughter no bother
All the birds around the outdoor restaurant area Sea life in the beach section , said there was a risk of jelly fish, sea snakes and other things so we never went to the beach
Dear Sands, Thank you for your lovely endorsement on our hotel’s facilities and exceptional service. We greatly appreciate your loyal patronage and look forward to your return for another unforgettable stay! Sincerely, Charles Aird Hotel Manager
Dear Sands, Thank you for your lovely endorsement on our hotel’s facilities and exceptional service. We greatly appreciate your loyal patronage and look forward to your return for another unforgettable stay! Sincerely, Charles Aird Hotel… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewWe were initially worried that the place might feel a bit outdated, but the wonderful staff and good management make this hotel a beautiful and comfortable choice. Our stay was very enjoyable, and the breakfast is a dream. The hotel also offers interesting restaurant options, which we found practical.
While waiting for our car in the entrance lobby we saw a senior staff member loudly scolding a doorman for not smiling or greeting guests enough. The tone was harsh and the public setting left the young worker—whom we actually found attentive and professional—looking very embarrassed in front of colleagues and guests.
Dear Natalia, We have reviewed your feedback and rest assured that it is being revised by the management team. On a brighter note, it’s wonderful to know that you enjoyed the hotel facilities, especially our breakfast service on this occasion. Thank you for staying with us and we look forward to welcoming you back for a much longer stay in the near future. Sincerely, Charles Aird Hotel Manager
Dear Natalia, We have reviewed your feedback and rest assured that it is being revised by the management team. On a brighter note, it’s wonderful to know that you enjoyed the hotel facilities, especially our breakfast service on this occa… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in June 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewWe celebrated our 10th wedding anniversary at Emirates Palace, and it was absolutely perfect. From the stunning architecture to the impeccable service and breathtaking views, every detail made our special day unforgettable. A true dream experience.
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Dear Kyle, Thank you for your lovely feedback, it's wonderful to know that you had an amazing stay with us. We greatly appreciate your loyal support towards the hotel and hope to see you again soon! Sincerely, Charles Aird Hotel Manager
Dear Kyle, Thank you for your lovely feedback, it's wonderful to know that you had an amazing stay with us. We greatly appreciate your loyal support towards the hotel and hope to see you again soon! Sincerely, Charles Aird Hotel Man… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewAccommodation was amazing but service was slow and everything came at a cost
Nothing was complimentary, like shuttle services like other hotels.
Dear H, Thank you very much for your constructive feedback for our continual improvement. I am delighted to hear that you enjoyed our facilities on this occasion. We greatly appreciate your kind patronage and look forward to welcoming you back to our hotel in the near future. Sincerely, Charles Aird Hotel Manager
Dear H, Thank you very much for your constructive feedback for our continual improvement. I am delighted to hear that you enjoyed our facilities on this occasion. We greatly appreciate your kind patronage and look forward to welcoming yo… Show more
Reviewed: 9 August 2025 · Stayed in June 2025
Verified reviewEverything
Nothing
Dear Bader, We are delighted to know that you were impressed with our exceptional service. It is our pleasure to serve you and we look forward to welcoming you back to our hotel in the near future. Sincerely, Charles Aird Hotel Manager
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in June 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewSuperlative in everything! Starting from attentive staff, self closing curtains, great park with jogging track around the hotel, and a breakfast buffet which doesn't leave any wish unanswered. Beds are so comfy, rooms are spacious.
Nothing
Dear Doerthe, Thank you very much for your fabulous review. I am truly happy to hear how much you enjoyed your recent stay with us. It is our aim to present our guests with memorable moments at Emirates Palace Mandarin Oriental, Abu Dhabi and we look forward to welcoming you in the near future. Sincerely, Charles Aird Hotel Manager
Dear Doerthe, Thank you very much for your fabulous review. I am truly happy to hear how much you enjoyed your recent stay with us. It is our aim to present our guests with memorable moments at Emirates Palace Mandarin Oriental, Abu Dha… Show more
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in June 2025
Verified reviewA super hotel a real palace
Price is high but then it's a huge palace style hotel
Dear Allan, Your kind patronage is greatly valued, and we look forward to welcoming you back in the near future. Best regards, Charles Aird Hotel Manager
Reviewed: 25 July 2025 · Stayed in June 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewVery nice facilities the rooms, pools, lobby are beautiful. Clean rooms and nice employees
Very slow service. I ordered an iron they brought it after 2 hours. Also once i came to my room the power was off and i couldn’t enter the room. I called the operator (from my sisters room) the person i talked to did not understand. Then a worker came by after a while and told me that i should call the operator (again) and inform her to raise a request as there was no request in the system.
Dear Dalal, Thank you for sharing your feedback and I greatly appreciate your commendation towards our team and facilities which I look forward to share with them. We have also noted your comments on our time delivery and communication. Our humble apologies for the negative impression reflected and inconvenience caused. We have reviewed your feedback and rest assured that every effort is being made to ensure quality guests’ experience. It is our pleasure to serve you, and we look forward to welcoming you back for a more seamless stay the next time. Sincerely, Charles Aird Hotel Manager
Dear Dalal, Thank you for sharing your feedback and I greatly appreciate your commendation towards our team and facilities which I look forward to share with them. We have also noted your comments on our time delivery and communication. Ou… Show more