Reviews of Jumeirah Emirates Towers Dubai 5 stars
Sheikh Zayed Road, Trade Centre, Dubai, United Arab Emirates

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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewBest location in dubai , fabulous staff ( receptionist, housekeeper and valet parking staff ) . Rooms are clean and comfortable, price is excellent
None
Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewall of them
nothing
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe room was spacious and very comfortable and nice touches. The breakfast was amazing in the restaurants with a great selection of everything. The staff was very helpful and courteous and nothing was to much trouble and always came with a smile. I also liked the connection to the Museum of the Future and the Metro directly from the hotel.
There was nothing in the hotel that I used and didn't like.
Dear Carl, I am pleased to read that you had a brilliant stay with us and were happy with the service and facilities provided at the hotel. Thank you for sharing your experience with us. We look forward to welcoming you back in the future. Sincerely, Siddhardha Yadlapati Director of Rooms
Dear Carl, I am pleased to read that you had a brilliant stay with us and were happy with the service and facilities provided at the hotel. Thank you for sharing your experience with us. We look forward to welcoming you back in the future. … Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewA very high-class luxury hotel. From the moment you stop your car at the hotel entrance, the valet staff collects the car, the reception staff are very efficient and nice. The staff everywhere is extremely professional. Excellent breakfast, as are all the other services in the hotel.
I don't think anyone can find something like that.
Dear Gilad, I am pleased to read that you had a brilliant stay with us and were happy with the service and facilities provided at the hotel. Thank you for sharing your experience with us. We look forward to welcoming you back in the future. Sincerely, Siddhardha Yadlapati Director of Rooms
Dear Gilad, I am pleased to read that you had a brilliant stay with us and were happy with the service and facilities provided at the hotel. Thank you for sharing your experience with us. We look forward to welcoming you back in the future… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewGood feeling of 5* quality
Not as vibrant as it used to be
Dear Alex, I am pleased to read that you had a brilliant stay with us and were happy with the service and facilities provided at the hotel. I also have recognized your comment about the overall experience and share it with the team to look into it. Thank you for sharing your experience with us. We look forward to welcoming you back in the future. Sincerely, Siddhardha Yadlapati Director of Rooms
Dear Alex, I am pleased to read that you had a brilliant stay with us and were happy with the service and facilities provided at the hotel. I also have recognized your comment about the overall experience and share it with the team to look … Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe staff was great and the views were awesome.
The bathroom, in particular de shower, could've been of a higher quality
Dear Sydney, I am pleased to read that you had a brilliant stay with us and were happy with the service and facilities provided at the hotel. I also have recognized your comment about the overall experience and share it with the team to look into it. Thank you for sharing your experience with us. We look forward to welcoming you back in the future. Sincerely, Siddhardha Yadlapati Director of Rooms
Dear Sydney, I am pleased to read that you had a brilliant stay with us and were happy with the service and facilities provided at the hotel. I also have recognized your comment about the overall experience and share it with the team to loo… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe Jumeirah Emirates Towers exceeded our expectations. Excellent location to explore Dubai, spacious and modern rooms with stunning skyline views, an excellent breakfast, and a top-class gym. The service was attentive and professional from check-in to check-out. Highly recommended!
Dear Flavio, I am pleased to read that you had a brilliant stay with us and were happy with the service and facilities provided at the hotel. Thank you for sharing your experience with us. We look forward to welcoming you back in the future. Sincerely, Siddhardha Yadlapati Director of Rooms
Dear Flavio, I am pleased to read that you had a brilliant stay with us and were happy with the service and facilities provided at the hotel. Thank you for sharing your experience with us. We look forward to welcoming you back in the futur… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewEvery thing
Nothing
Dear Khalid, I am pleased to read that you had a brilliant stay with us and were happy with the service and facilities provided at the hotel. Thank you for sharing your experience with us. We look forward to welcoming you back in the future. Sincerely, Siddhardha Yadlapati Director of Rooms
Dear Khalid, I am pleased to read that you had a brilliant stay with us and were happy with the service and facilities provided at the hotel. Thank you for sharing your experience with us. We look forward to welcoming you back in the future… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewBreakfast was amazing
Bed was too soft
Dear Bigboy4eva, I am pleased to read that you had a brilliant stay with us and were happy with the service and facilities provided at the hotel. I also have recognized your comment about the overall experience and share it with the team to look into it. Thank you for sharing your experience with us. We look forward to welcoming you back in the future. Sincerely, Siddhardha Yadlapati Director of Rooms
Dear Bigboy4eva, I am pleased to read that you had a brilliant stay with us and were happy with the service and facilities provided at the hotel. I also have recognized your comment about the overall experience and share it with the team to… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewA great Hotel in central Dubai with great views, and special thanks to the personal butler Mr Khaja Mohideen.
Dear El Khalil, I am pleased to read that you had a brilliant stay with us and were happy with the service and facilities provided at the hotel. Thank you for sharing your experience with us. We look forward to welcoming you back in the future. Sincerely, Siddhardha Yadlapati Director of Rooms
Dear El Khalil, I am pleased to read that you had a brilliant stay with us and were happy with the service and facilities provided at the hotel. Thank you for sharing your experience with us. We look forward to welcoming you back in the fu… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe room was very spacious and the beds were extremely comfortable – we honestly had the best sleep during our stay. Our kids also enjoyed the room a lot, and we all really liked the breakfast, which had plenty of good options. The location was very convenient, with a metro station nearby as well as grocery marts, pharmacies, and restaurants within walking distance.
Some of the advertised options were a bit different from what we expected. The hotel mentioned “Wild Wadi or beach access once during stays of three nights or more,” which initially gave us the impression that this would be included as part of the booking. In reality, the beach was quite far away and transportation was not provided, and for Wild Wadi we learned that tickets had to be purchased separately. This left us disappointed, and in the end we decided not to visit either the beach or the park.
Dear Musarat, I am pleased to read that you had a brilliant stay with us and were happy with the service and facilities provided at the hotel. I also have recognized your comment about the overall experience and share it with the team to look into it. Thank you for sharing your experience with us. We look forward to welcoming you back in the future. Sincerely, Siddhardha Yadlapati Director of Rooms
Dear Musarat, I am pleased to read that you had a brilliant stay with us and were happy with the service and facilities provided at the hotel. I also have recognized your comment about the overall experience and share it with the team to lo… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewI recently stayed at the Jumeirah Emirates Towers and was thoroughly impressed. The location is fantastic, with a beautiful surrounding atmosphere. The staff, particularly the reception team, were incredibly friendly and helpful, making a wonderful first impression. The hotel itself was exceptional—clean, stylish, and spacious, with excellent service during breakfast and dinner. The food was delicious, offering great value for money, and the service was both attentive and efficient. Our room was well-equipped and comfortable, and I was very pleased with our stay, as we occupied four Premier Deluxe rooms with my family. I look forward to returning for a longer visit in the future, Inshallah. August 2025
The hotel itself was exceptional—clean, stylish, and spacious, with excellent service during breakfast and dinner. The food was delicious, offering great value for money, and the service was both attentive and efficient.
Dear Yousuf, I am pleased to read that you had a brilliant stay with us and were happy with the service and facilities provided at the hotel. I also have recognized your comment about the overall experience and share it with the team to look into it. Thank you for sharing your experience with us. We look forward to welcoming you back in the future. Sincerely, Siddhardha Yadlapati Director of Rooms
Dear Yousuf, I am pleased to read that you had a brilliant stay with us and were happy with the service and facilities provided at the hotel. I also have recognized your comment about the overall experience and share it with the team to loo… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe hotel staff were fantastic, from the moment I arrived, I was treated as a valued guest. The restaurant staff at breakfast was just as professional and friendly.
N/A
Dear Johannes, I am pleased to read that you had a brilliant stay with us and were happy with the service and facilities provided at the hotel. Thank you for sharing your experience with us. We look forward to welcoming you back in the future. Sincerely, Siddhardha Yadlapati Director of Rooms
Dear Johannes, I am pleased to read that you had a brilliant stay with us and were happy with the service and facilities provided at the hotel. Thank you for sharing your experience with us. We look forward to welcoming you back in the fut… Show more