Reviews of FIVE Palm Jumeirah Dubai 5 stars
Palm Jumeirah, Palm Jumeirah, Dubai, United Arab Emirates

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewThe activities at pool
My room was with view to the sea and has problem for open the door , the called a technician to fix it but after it was the same , I was very ungry for that because I losted a lot of time waiting they fix it and after the balcony was same . Also I could hear the noise outside . I told the lady of the checkout and she doesn’t care to much so I paid view for nothing . After I had to make other book to other room without view by booking
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewAkhtar was the best, thank you all.
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewEverything about it staff each and everyone at front desk to room services.. everything’s amazing
There’s nothing
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewStaff was fantastic. Akhtar was fantastic at the front desk. Mike at Bohemia. Ronish at Maiden Shanghai. And I wish I got the names at Chinque because that was an entire team working for us- making great recommendations and presentations. I researched every property in Dubai- the staff went far above and beyond and made this one exceptional
The main pool was too loud for us. Didn’t love the music there. Bohemia was right on the beach and much better.
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewKhalifa, the best in the reception and understanding the guest’s needs
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewMr. Khalifa who was very welcoming and gave us a good tour. The breakfast was also amazing
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewExcellent service, excellent food, excellent infrastructure, First World Class!
All was great!
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewClub, breakfast, Samia’s polite conversation
Hi Nosirzoda, Your Sensational Review about Samia has us Buzzing – Thank You for Sharing this With Us! We’ll be sure to Pass On Your Praise to the Fellow ‘FIVERs’ who Made It Happen! We are Thrilled you Enjoyed Every Moment. We are already Looking Forward to your Next Visit for even more ‘FIVE-Styled’ Memories. Best, Team FIVE
Hi Nosirzoda, Your Sensational Review about Samia has us Buzzing – Thank You for Sharing this With Us! We’ll be sure to Pass On Your Praise to the Fellow ‘FIVERs’ who Made It Happen! We are Thrilled you Enjoyed Every Moment. We are alread… Show more
Reviewed: 30 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReally nice.
Hi Saad, We are Absolutely Thrilled to Read your Feedback – Thank You for Taking the Time to Share this With Us! At FIVE Hotels and Resorts, we’re on a Mission to Deliver Game-Changing Experiences and Create Unforgettable Memories. Knowing you Soaked In the buzzing ‘Vibe at FIVE’ makes Everything we do Worth It. We Can’t Wait to Welcome You Back for more ‘FIVE-Star’ Moments. Best, Team FIVE
Hi Saad, We are Absolutely Thrilled to Read your Feedback – Thank You for Taking the Time to Share this With Us! At FIVE Hotels and Resorts, we’re on a Mission to Deliver Game-Changing Experiences and Create Unforgettable Memories. Knowi… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewGood location even the reception is very helpful the room service is quick
None
Hi Muteb, We are Absolutely Thrilled to Read your Feedback – Thank You for Taking the Time to Share this With Us! At FIVE Hotels and Resorts, we’re on a Mission to Deliver Game-Changing Experiences and Create Unforgettable Memories. Knowing you Soaked In the buzzing ‘Vibe at FIVE’ makes Everything we do Worth It. We Can’t Wait to Welcome You Back for more ‘FIVE-Star’ Moments. Best, Team FIVE
Hi Muteb, We are Absolutely Thrilled to Read your Feedback – Thank You for Taking the Time to Share this With Us! At FIVE Hotels and Resorts, we’re on a Mission to Deliver Game-Changing Experiences and Create Unforgettable Memories. Know… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewIt was a pleasure staying at the hotel. It was a wonderful experience, and I hope to return soon. I would like to thank Abbas for his excellent hospitality and support. Wishing all the staff at The Five Hotel the very best. Thanks, Rakan
N/A
Hi Rakan, Your Sensational Review about Abbas has us Buzzing – Thank You for Sharing this With Us! We’ll be sure to Pass On Your Praise to the Fellow ‘FIVERs’ who Made It Happen! We are Thrilled you Enjoyed Every Moment. We are already Looking Forward to your Next Visit for even more ‘FIVE-Styled’ Memories. Best, Team FIVE
Hi Rakan, Your Sensational Review about Abbas has us Buzzing – Thank You for Sharing this With Us! We’ll be sure to Pass On Your Praise to the Fellow ‘FIVERs’ who Made It Happen! We are Thrilled you Enjoyed Every Moment. We are already Lo… Show more
Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewAmazing The staff are so kind and helpful We’ve done the checkout with Khalifa he was very helpful and gave us a smooth services and a smooth checkout
Air conditioning
Hi Abdulrahman, Your Sensational Review about Khalifa has us Buzzing – Thank You for Sharing this With Us! We’ll be sure to Pass On Your Praise to the Fellow ‘FIVERs’ who Made It Happen! We are Thrilled you Enjoyed Every Moment. We are already Looking Forward to your Next Visit for even more ‘FIVE-Styled’ Memories. Best, Team FIVE
Hi Abdulrahman, Your Sensational Review about Khalifa has us Buzzing – Thank You for Sharing this With Us! We’ll be sure to Pass On Your Praise to the Fellow ‘FIVERs’ who Made It Happen! We are Thrilled you Enjoyed Every Moment. We are al… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified review