8.5

Reviews of Four Points by Sheraton Al Ain 5 stars

Bani Yas Street, 117th Street , 68456 Al Ain, United Arab Emirates

  • 3.0 Poor
    Isaac

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    I like the room and it's very clear

    I didn't like the way Abdullah asked questions and i request cup of ice .from room service they told me ok but I didn't receive it until i check out but my time of checking out Sminto was very good 👌 a staff come and wake me up and asked when am I checking out which was bit Disappointing

  • Mohammed

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
  • Amna

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
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  • Amna

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Great welcome Was really easy from time of check in till check out

    N/A

    Property response:

    Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay at Four Points by Sheraton Al Ain. Your satisfaction is our top priority, and we are delighted to hear that your experience with us met your expectations. We are pleased to hear that your stay was enjoyable. Our team works tirelessly to provide exceptional service and create memorable experiences for our guests, and it is always rewarding to receive positive feedback. We value your feedback and look forward to welcoming you back to Four Points by Sheraton Al Ain in the near future. Warm regards, Khaldoon Hamed Rooms Division Manager Four Points by Sheraton Al Ain

    Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay at Four Points by Sheraton Al Ain. Your satisfaction is our top priority, and we are delighted to hear that your experience with us met you… Show more

    Four Points by Sheraton Al Ain
    31 August 2025
  • Amna

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Excellent service keep it up

    N/A

    Property response:

    Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay at Four Points by Sheraton Al Ain. Your satisfaction is our top priority, and we are delighted to hear that your experience with us met your expectations. We are pleased to hear that your stay was enjoyable. Our team works tirelessly to provide exceptional service and create memorable experiences for our guests, and it is always rewarding to receive positive feedback. We value your feedback and look forward to welcoming you back to Four Points by Sheraton Al Ain in the near future. Warm regards, Khaldoon Hamed Rooms Division Manager Four Points by Sheraton Al Ain

    Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay at Four Points by Sheraton Al Ain. Your satisfaction is our top priority, and we are delighted to hear that your experience with us met you… Show more

    Four Points by Sheraton Al Ain
    31 August 2025
  • Abdulla

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
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  • Abdullahi

    Reviewed: 29 August 2025 · Stayed in July 2025

    Verified review
  • Alasousi

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Khaled

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
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  • Adil

    Reviewed: 26 August 2025 · Stayed in June 2025

    Verified review

    Location and amenities

    Property response:

    Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay at Four Points by Sheraton Al Ain. Your satisfaction is our top priority, and we are delighted to hear that your experience with us met your expectations. We are pleased to hear that your stay was enjoyable. Our team works tirelessly to provide exceptional service and create memorable experiences for our guests, and it is always rewarding to receive positive feedback. We value your feedback and look forward to welcoming you back to Four Points by Sheraton Al Ain in the near future. Warm regards, Khaldoon Hamed Rooms Division Manager Four Points by Sheraton Al Ain

    Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay at Four Points by Sheraton Al Ain. Your satisfaction is our top priority, and we are delighted to hear that your experience with us met you… Show more

    Four Points by Sheraton Al Ain
    31 August 2025
  • 7.0 Good
    Aslam

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    The hotel was nice, the look, rooms, comfort all excellent

    Weekend breakfeast buffet was rather limited especially hot items. Definitely not worth the price you pay and average compared to similar 5 star hotels.Staff were too few and egg station was inundated and not well organised. First come first serve was not always followed. The head chef kept disrupting the chef, making the eggs with additional orders from tables that took preference over the people standing in front of the counter.

    Property response:

    Dear Valued Guest, Thank you very much for staying at Four Points by Sheraton, Al Ain and for taking the time to provide feedback regarding your stay. We appreciate your feedback, as they assist us in continuously improving our services and facilities to ensure we exceed our guests' expectations. Once again thank you for staying at the Four Points by Sheraton, Al Ain and we look forward to welcoming you back in the future. Yours sincerely, Khaldoon Hamed Rooms Division Manager Four Points by Sheraton Al Ain

    Dear Valued Guest, Thank you very much for staying at Four Points by Sheraton, Al Ain and for taking the time to provide feedback regarding your stay. We appreciate your feedback, as they assist us in continuously improving our services a… Show more

    Four Points by Sheraton Al Ain
    31 August 2025
  • Mohamed

    Reviewed: 25 August 2025 · Stayed in July 2025

    Verified review
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  • Hala

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Hala

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Hala

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
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  • Amna

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
  • Rana

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • Alrashdi

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
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  • Zainab

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 15 August 2025 · Stayed in July 2025

    Verified review
  • Mouza

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    Avery thinks

    Property response:

    Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay at Four Points by Sheraton Al Ain. Your satisfaction is our top priority, and we are delighted to hear that your experience with us met your expectations. We are pleased to hear that your stay was enjoyable. Our team works tirelessly to provide exceptional service and create memorable experiences for our guests, and it is always rewarding to receive positive feedback. We value your feedback and look forward to welcoming you back to Four Points by Sheraton Al Ain in the near future. Warm regards, Khaldoon Hamed Rooms Division Manager Four Points by Sheraton Al Ain

    Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay at Four Points by Sheraton Al Ain. Your satisfaction is our top priority, and we are delighted to hear that your experience with us met you… Show more

    Four Points by Sheraton Al Ain
    21 August 2025
  • See the hotel
  • Sultan

    Reviewed: 12 August 2025 · Stayed in July 2025

    Verified review
  • Sultan

    Reviewed: 12 August 2025 · Stayed in June 2025

    Verified review
  • Caren

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    Staff are good

    Cleanliness

    Property response:

    Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay at Four Points by Sheraton Al Ain. Your satisfaction is our top priority, and we are delighted to hear that your experience with us met your expectations. We are pleased to hear that your stay was enjoyable. Our team works tirelessly to provide exceptional service and create memorable experiences for our guests, and it is always rewarding to receive positive feedback. We value your feedback and look forward to welcoming you back to Four Points by Sheraton Al Ain in the near future. Warm regards, Khaldoon Hamed Rooms Division Manager Four Points by Sheraton Al Ain

    Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay at Four Points by Sheraton Al Ain. Your satisfaction is our top priority, and we are delighted to hear that your experience with us met you… Show more

    Four Points by Sheraton Al Ain
    21 August 2025
  • See the hotel
  • Ahmed

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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