Reviews of Concorde Deira Hotel -Formerly Golden Tulip Deira Hotel 4 stars

Dear Mr. H, ae , Greetings from Concorde Deira Hotel! Thank you for taking the time to share your feedback with us. We appreciate your comments regarding the cleanliness of our establishment and the convenience of our location. It’s always our goal to provide a comfortable environment for our guests, and we are pleased to hear that you found these aspects satisfactory. However, we understand there seems to be some confusion regarding your booking. The reservation we received was indeed only for two adults, and as per our policy, we typically require a separate arrangement for additional guests, including children. While our reception staff was happy to accommodate your child, please note that any extra bedding would incur additional charges. We encourage you to verify the details of your booking with the individual who made the reservation to ensure all parties are aligned. We sincerely apologize for any misunderstanding and appreciate your understanding in this matter. Our aim is to provide clarity and ensure a pleasant experience for all our guests. If you have any further questions or require assistance, please do not hesitate to reach out. Warm regards, Front Office Team Concorde Deira Hotel

Dear Mr. H, ae , Greetings from Concorde Deira Hotel! Thank you for taking the time to share your feedback with us. We appreciate your comments regarding the cleanliness of our establishment and the convenience of our location. It’s alway… Show more

Dear Guest, Greetings from Concorde Deira Hotel! Thank you for your wonderful feedback! We are delighted to hear that Ms. Ivy provided you with exceptional assistance during your rebooking process. Our team strives to ensure that every guest feels valued and supported, and it is gratifying to know that we met your expectations. If you have any further suggestions or need assistance in the future, please do not hesitate to reach out. We look forward to welcoming you back soon! Best Regards, Front Office Team Concorde Deira Hotel

Dear Guest, Greetings from Concorde Deira Hotel! Thank you for your wonderful feedback! We are delighted to hear that Ms. Ivy provided you with exceptional assistance during your rebooking process. Our team strives to ensure that every gu… Show more

Dear Mr. Inoh, Greetings from Concorde Deira Hotel! Thank you for your feedback! We're delighted to hear that you found your room nice and comfortable. We sincerely apologize for any noise disturbances you experienced during your stay; we understand how important a peaceful environment is for our guests. Please rest assured that we will address this matter to enhance the sound isolation of our clubs. If you have any further suggestions or concerns, we encourage you to reach out to us directly. Your comfort is our priority! Warm Regards, Front Office Team Concorde Deira Hotel

Dear Mr. Inoh, Greetings from Concorde Deira Hotel! Thank you for your feedback! We're delighted to hear that you found your room nice and comfortable. We sincerely apologize for any noise disturbances you experienced during your stay… Show more

Dear Mr. Myat Shwe, Greetings from Concorde Deira Hotel! Thank you for taking the time to share your feedback regarding your recent stay with us. We truly appreciate your positive comments about our staff and the overall experience, as well as your constructive criticism. It is our goal to provide exceptional service to each and every guest, and your insights are invaluable in helping us achieve that. We sincerely apologize for the experience you had with our reception staff. It is disheartening to hear that you felt our team members did not meet the high standards of service we strive for. We understand the importance of a warm welcome and attentive service, and we will address your concerns with our team to ensure that all guests feel valued and respected during their stay. Your feedback regarding the misunderstanding with your reservation is particularly concerning, and we will take steps to ensure that such issues are handled more effectively in the future. Thank you once again for your feedback. We hope to have the opportunity to welcome you back in the future, where we can provide you with the exceptional experience that you deserve. If you have any further comments or concerns, please do not hesitate to reach out to us directly. Your satisfaction is our top priority. Warm Regards, Front Office Team Concorde Deira Hotel

Dear Mr. Myat Shwe, Greetings from Concorde Deira Hotel! Thank you for taking the time to share your feedback regarding your recent stay with us. We truly appreciate your positive comments about our staff and the overall experience, as we… Show more

Dear Mr. Krishna, Greetings from Concorde Deira Hotel! Thank you for taking the time to share your feedback and for your wonderful rating. We are thrilled to hear that you had an overall pleasant experience during your stay with us. 😊 Your satisfaction is our top priority, and we always strive to provide our guests with the best possible service and comfort. Regarding your request for a microwave oven in your room, we sincerely apologize for any inconvenience this may have caused. As per the regulations set forth by Tourism Law, our establishment is categorized as a hotel rather than a hotel apartment. Unfortunately, this means we are unable to provide microwave ovens in guest rooms. We appreciate your understanding in this matter, and we are more than happy to assist you with any other needs you may have during your stay. If there’s anything else we can do to enhance your experience or if you have any further questions, please do not hesitate to reach out. We hope to welcome you back soon for another delightful stay! Warm regards, Front Office Team Concorde Deira Hotel

Dear Mr. Krishna, Greetings from Concorde Deira Hotel! Thank you for taking the time to share your feedback and for your wonderful rating. We are thrilled to hear that you had an overall pleasant experience during your stay with us. 😊 You… Show more