5.2

Reviews of Heart of Abu Dhabi - Elite Community

Abu Al Bukhoush Street, Abu Dhabi, United Arab Emirates

  • Ambroise

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    Everything and the room is big and clean

  • Anonymous

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review

    The room is big

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  • Jennifer

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review

    I had a very comfortable two night stay at this hostel

  • Hind

    Reviewed: 16 July 2025 · Stayed in July 2025

    Verified review

    I didn’t stayed in the room, there was stinks in the bed and it’s sharing apartment with sharing bathroom

  • Vybz

    Reviewed: 14 July 2025 · Stayed in July 2025

    Verified review

    The hostel is very comfortable and clean beyond expectation

    Good

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  • Marcos

    Reviewed: 11 July 2025 · Stayed in July 2025

    Verified review

    The place is very comfortable and clean beyond expectation

    Nothing

  • Anonymous

    Reviewed: 6 July 2025 · Stayed in July 2025

    Verified review

    Everything

    nothing

  • Anonymous

    Reviewed: 5 July 2025 · Stayed in July 2025

    Verified review

    Nothing

    The photos isn't that in the booking app and it's soo bad

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  • 7.0 Good
    Hafez

    Reviewed: 4 July 2025 · Stayed in June 2025

    Verified review
  • Anonymous

    Reviewed: 18 June 2025 · Stayed in June 2025

    Verified review

    As soon as I arrived, I felt I had made the right choice. There was extraordinary organization in every detail of the hostel, from the division of rooms to the arrangement of seating areas. You felt that everything was planned to make you comfortable and enjoy yourself. This is the kind of place that leaves a lasting impression after you leave

    Good

  • Bari

    Reviewed: 17 June 2025 · Stayed in June 2025

    Verified review

    Good reception, large, distinctive room, cleanliness and quietness. I liked it

    Ok

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  • Anonymous

    Reviewed: 15 June 2025 · Stayed in June 2025

    Verified review

    Big and clean room

  • خا

    Reviewed: 6 June 2025 · Stayed in June 2025

    Verified review

    Close to everything and the room is big

  • Tewodros

    Reviewed: 1 June 2025 · Stayed in June 2025

    Verified review
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  • Bujasem

    Reviewed: 2 May 2025 · Stayed in April 2025

    Verified review

    Actually we decided not to stay at the property as it was below our expectations. I requested the booking to be cancelled and asked for a refund accordingly. As advised, I sent an email with the details, but I have not yet received the refund.

  • Su

    Reviewed: 25 April 2025 · Stayed in April 2025

    Verified review
  • Bari

    Reviewed: 4 April 2025 · Stayed in March 2025

    Verified review

    Very bad Arab staf .. and the stole my laptop i never come back again.. lair people

    Property response:

    We are wondering about this review as we opened an official case against you because you have drugs with you while it's strictly prohibited in this respectful country. And we thought police already took action.

    Heart of Abu Dhabi - Elite Community
    9 April 2025
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  • Dubai

    Reviewed: 1 April 2025 · Stayed in April 2025

    Verified review

    The number that's is pinned here you can call several times while no nobody answer , the location sent was wrong , I kept on calling their manager number but there was no response, it took me more than 1hr trying to locate the location, since he was not answering my calls they dont offer towel in the room ,instead they charge for towels 10dh. The washroom floor was always wet and water drops from the bathroom roof

    Property response:

    We are extremely sorry for that ... Dear, you came asking for a private toilet while it's mentioned clearly that this type of room is with sharing toilet, so you became upset and threatened to post a bad review. Dear ... we have a housekeeping team working 24/7 for our valuable guests' comfort. unfortunately we had some maintenance work spent only 3 hours in only one toilet, and another one kept working perfectly. on the other hand we promise to improve our services as much as we can.

    We are extremely sorry for that ... Dear, you came asking for a private toilet while it's mentioned clearly that this type of room is with sharing toilet, so you became upset and threatened to post a bad review. Dear ... we have a… Show more

    Heart of Abu Dhabi - Elite Community
    9 April 2025
  • Gladys

    Reviewed: 1 April 2025 · Stayed in April 2025

    Verified review

    Washroom is dirty, bed is shaking its giving sound. Dont have even service water. You can hear the sound of door of washroom while someone opening or closing. AC temperature is hot thermostat is not accessible.

    Property response:

    Dear Gladys It's not a matter of room condition. You came at 5.00 a.m. with your girlfriend before check-in time, and you were forcing our team to let you check in, then when they asked you to come back in a check-in time in a very gentle way because we were fully booked, you became upset and started shouting and threatened to post a bad review. Some equity, dear

    Dear Gladys It's not a matter of room condition. You came at 5.00 a.m. with your girlfriend before check-in time, and you were forcing our team to let you check in, then when they asked you to come back in a check-in time in a very g… Show more

    Heart of Abu Dhabi - Elite Community
    9 April 2025
  • Muhammad

    Reviewed: 16 March 2025 · Stayed in March 2025

    Verified review

    Nothing

    Washroom staff no facilities

    Property response:

    Dear Adnan ... it's not a matter of Staff or cleaning You came with your girlfriend asking for food as you were broke and also, you asked for a private toilet. While it's mentioned clearly that this type of room is with sharing toilets and doesn't have a food serving service, then you became upset and threatened to post a bad review. Some equity, dear

    Dear Adnan ... it's not a matter of Staff or cleaning You came with your girlfriend asking for food as you were broke and also, you asked for a private toilet. While it's mentioned clearly that this type of room is with sharing toilets… Show more

    Heart of Abu Dhabi - Elite Community
    16 March 2025
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  • Bari

    Reviewed: 15 March 2025 · Stayed in March 2025

    Verified review

    Very bad staf . Dirty place

    Everything is baaddd

    Property response:

    Dear Bari it's not a matter of our staff behaviour ... You came asking for food as you were broke and also, you asked for a private toilet. While it's mentioned clearly that this type of room is with sharing toilets and doesn't have a food serving service, then you became upset and threatened to post a bad review. Some equity, dear

    Dear Bari it's not a matter of our staff behaviour ... You came asking for food as you were broke and also, you asked for a private toilet. While it's mentioned clearly that this type of room is with sharing toilets and doesn't have a f… Show more

    Heart of Abu Dhabi - Elite Community
    15 March 2025
  • Muhammed

    Reviewed: 6 March 2025 · Stayed in February 2025

    Verified review
  • Rafael

    Reviewed: 6 March 2025 · Stayed in January 2025

    Verified review

    WORST AND FAKE! REPORT THIS TO ABU DHABI POLICE!

    WORST AND FAKE! REPORT THIS TO ABU DHABI POLICE!

    Property response:

    Dear Rafael ... it's not a matter of property, you came with your girlfriend asking for food as you were broke and also, you asked for a private toilet. While it's mentioned clearly that this type of room is with sharing toilets and dont have food serving service, then you became upset and threatened to post a bad review. Some equity, dear

    Dear Rafael ... it's not a matter of property, you came with your girlfriend asking for food as you were broke and also, you asked for a private toilet. While it's mentioned clearly that this type of room is with sharing toilets and do… Show more

    Heart of Abu Dhabi - Elite Community
    6 March 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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