Reviews of Heart of Abu Dhabi - Elite Community
Abu Al Bukhoush Street, Abu Dhabi, United Arab Emirates

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Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewEverything and the room is big and clean
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewThe room is big
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewI had a very comfortable two night stay at this hostel
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewI didn’t stayed in the room, there was stinks in the bed and it’s sharing apartment with sharing bathroom
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewThe hostel is very comfortable and clean beyond expectation
Good
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewThe place is very comfortable and clean beyond expectation
Nothing
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewEverything
nothing
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewNothing
The photos isn't that in the booking app and it's soo bad
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewAs soon as I arrived, I felt I had made the right choice. There was extraordinary organization in every detail of the hostel, from the division of rooms to the arrangement of seating areas. You felt that everything was planned to make you comfortable and enjoy yourself. This is the kind of place that leaves a lasting impression after you leave
Good
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewGood reception, large, distinctive room, cleanliness and quietness. I liked it
Ok
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewBig and clean room
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewClose to everything and the room is big
Reviewed: 1 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 May 2025 · Stayed in April 2025
Verified reviewActually we decided not to stay at the property as it was below our expectations. I requested the booking to be cancelled and asked for a refund accordingly. As advised, I sent an email with the details, but I have not yet received the refund.
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewReviewed: 4 April 2025 · Stayed in March 2025
Verified reviewVery bad Arab staf .. and the stole my laptop i never come back again.. lair people
We are wondering about this review as we opened an official case against you because you have drugs with you while it's strictly prohibited in this respectful country. And we thought police already took action.
Reviewed: 1 April 2025 · Stayed in April 2025
Verified reviewThe number that's is pinned here you can call several times while no nobody answer , the location sent was wrong , I kept on calling their manager number but there was no response, it took me more than 1hr trying to locate the location, since he was not answering my calls they dont offer towel in the room ,instead they charge for towels 10dh. The washroom floor was always wet and water drops from the bathroom roof
We are extremely sorry for that ... Dear, you came asking for a private toilet while it's mentioned clearly that this type of room is with sharing toilet, so you became upset and threatened to post a bad review. Dear ... we have a housekeeping team working 24/7 for our valuable guests' comfort. unfortunately we had some maintenance work spent only 3 hours in only one toilet, and another one kept working perfectly. on the other hand we promise to improve our services as much as we can.
We are extremely sorry for that ... Dear, you came asking for a private toilet while it's mentioned clearly that this type of room is with sharing toilet, so you became upset and threatened to post a bad review. Dear ... we have a… Show more
Reviewed: 1 April 2025 · Stayed in April 2025
Verified reviewWashroom is dirty, bed is shaking its giving sound. Dont have even service water. You can hear the sound of door of washroom while someone opening or closing. AC temperature is hot thermostat is not accessible.
Dear Gladys It's not a matter of room condition. You came at 5.00 a.m. with your girlfriend before check-in time, and you were forcing our team to let you check in, then when they asked you to come back in a check-in time in a very gentle way because we were fully booked, you became upset and started shouting and threatened to post a bad review. Some equity, dear
Dear Gladys It's not a matter of room condition. You came at 5.00 a.m. with your girlfriend before check-in time, and you were forcing our team to let you check in, then when they asked you to come back in a check-in time in a very g… Show more
Reviewed: 16 March 2025 · Stayed in March 2025
Verified reviewNothing
Washroom staff no facilities
Dear Adnan ... it's not a matter of Staff or cleaning You came with your girlfriend asking for food as you were broke and also, you asked for a private toilet. While it's mentioned clearly that this type of room is with sharing toilets and doesn't have a food serving service, then you became upset and threatened to post a bad review. Some equity, dear
Dear Adnan ... it's not a matter of Staff or cleaning You came with your girlfriend asking for food as you were broke and also, you asked for a private toilet. While it's mentioned clearly that this type of room is with sharing toilets… Show more
Reviewed: 15 March 2025 · Stayed in March 2025
Verified reviewVery bad staf . Dirty place
Everything is baaddd
Dear Bari it's not a matter of our staff behaviour ... You came asking for food as you were broke and also, you asked for a private toilet. While it's mentioned clearly that this type of room is with sharing toilets and doesn't have a food serving service, then you became upset and threatened to post a bad review. Some equity, dear
Dear Bari it's not a matter of our staff behaviour ... You came asking for food as you were broke and also, you asked for a private toilet. While it's mentioned clearly that this type of room is with sharing toilets and doesn't have a f… Show more
Reviewed: 6 March 2025 · Stayed in February 2025
Verified reviewReviewed: 6 March 2025 · Stayed in January 2025
Verified reviewWORST AND FAKE! REPORT THIS TO ABU DHABI POLICE!
WORST AND FAKE! REPORT THIS TO ABU DHABI POLICE!
Dear Rafael ... it's not a matter of property, you came with your girlfriend asking for food as you were broke and also, you asked for a private toilet. While it's mentioned clearly that this type of room is with sharing toilets and dont have food serving service, then you became upset and threatened to post a bad review. Some equity, dear
Dear Rafael ... it's not a matter of property, you came with your girlfriend asking for food as you were broke and also, you asked for a private toilet. While it's mentioned clearly that this type of room is with sharing toilets and do… Show more