Отзывы о ibis Styles Sharjah 3 звезд

Dear Valued Guest, Thank you for taking the time to share your feedback. We’re pleased to hear that you found our location convenient for transit and appreciated the cleanliness of the bed linen, the comfort of the beds, and the availability of our restaurant. However, we sincerely apologize for the inconvenience you experienced regarding the delay in providing additional towels and, most importantly, the unfortunate sighting of a cockroach. This is certainly not reflective of the high standards we aim to maintain, and we take your comments very seriously. We have already addressed this with our housekeeping and maintenance teams to ensure immediate corrective actions are taken. Your comfort and satisfaction are very important to us, and we hope to have the opportunity to serve you better in the future. Best Regards, Ossama Al Kenzy General Manager

Dear Valued Guest, Thank you for taking the time to share your feedback. We’re pleased to hear that you found our location convenient for transit and appreciated the cleanliness of the bed linen, the comfort of the beds, and the availabil… Развернуть

Dear Lamiya, Thank you for taking the time to share your feedback. While I wish you had a better experience, thank you for choosing to stay with us. I understand you originally booked for two guests but have arrived with six. Our standard room configuration and rates are based on two adults and one child per room. For any additional adults beyond the first two, extra room has to be booked. However, for health, safety, and comfort reasons, our rooms cannot accommodate six adults safely. To ensure everyone has adequate space and amenities, you will need to reserve an additional room or upgrade to a larger suite if available. Sincerely, Ossama Al Kenzy General Manger ibis Styles Sharjah

Dear Lamiya, Thank you for taking the time to share your feedback. While I wish you had a better experience, thank you for choosing to stay with us. I understand you originally booked for two guests but have arrived with six. Our standar… Развернуть

Dear Zohid, Thank you for taking the time to tell us about your experience at the ibis Styles Sharjah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ossama Al Kenzy General Manger ibis Styles Sharjah

Dear Zohid, Thank you for taking the time to tell us about your experience at the ibis Styles Sharjah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we s… Развернуть

Dear Daria, Thank you for choosing ibis Styles Sharjah for your weekend stay and for sharing such thoughtful feedback. I’m delighted to hear that our firm mattresses, in‑room coffee machine, and affordable dining options helped make your visit enjoyable—and that you appreciated the fresh, modern feel of our hotel. I apologize for the aspects of your stay that fell short: Room & Bathroom Size: Our Superior rooms are designed for comfort, but I understand the space felt tight. In the future, please let us know if you’d like to upgrade or switch to one of our more spacious room categories. Toilet Paper Placement: Thank you for pointing out the inconvenient dispenser location. We will review its positioning to improve accessibility. Television Functionality: I’m sorry the TV’s limited functionality prevented you from streaming your favorite shows. We are evaluating smart‑TV upgrades, and in the meantime, can provide streaming devices upon request. Elevator Key‑Card Access: Our key‑card system is in place for guest security, but I appreciate that it can feel cumbersome. We will explore ways to streamline this process and offer guidance at check‑in to make it more convenient. Your comfort and satisfaction are our top priorities. I hope you’ll give us another opportunity to welcome you back—and to deliver an even smoother, more comfortable stay. Please feel free to contact me directly before your next visit so I can personally assist with any special requests. Sincerely, Ossama Al Kenzy General Manger ibis Styles Sharjah

Dear Daria, Thank you for choosing ibis Styles Sharjah for your weekend stay and for sharing such thoughtful feedback. I’m delighted to hear that our firm mattresses, in‑room coffee machine, and affordable dining options helped make your v… Развернуть

Dear Maxim, Thank you for your feedback and for highlighting our convenient location, comfortable rooms, and the lively neighborhood. I’m sorry for the inconvenience you experienced regarding our payment verification process. Please allow me to explain: our policy to see the physical card used for online payments is in place as a security measure to protect both our guests and the hotel from potential fraud. However, I understand that virtual cards are increasingly common, and requiring a physical card can be frustrating. To improve your experience and accommodate digital payment methods, we are: Training our front‑desk team to handle such requests more flexibly and courteously. Reviewing how we communicate these requirements at booking and check‑in to avoid surprises. Thank you for bringing this to our attention. We value your input and will continue working on streamlining our processes. We hope to welcome you back soon and provide a seamless stay. Sincerely, Ossama Al Kenzy General Manger ibis Styles Sharjah

Dear Maxim, Thank you for your feedback and for highlighting our convenient location, comfortable rooms, and the lively neighborhood. I’m sorry for the inconvenience you experienced regarding our payment verification process. Please allow… Развернуть

Dear Сауле, Thank you for sharing your feedback. We’re pleased to hear you enjoyed our convenient location, proximity to the promenade, supermarket, and local cafés, as well as our swift check‑in and friendly reception service. Please accept our sincere apologies for the unpleasant damp smell in your rooms and on the bed linens. This is not the standard we aim to deliver. We have notified our housekeeping and maintenance teams to: Inspect and treat the affected rooms for humidity and any underlying causes. Deep‑clean or replace the bedding and linens. Service the ventilation and air‑conditioning units, and deploy dehumidifiers where needed. We appreciate you bringing this to our attention and hope you’ll give us another opportunity to provide you with the fresh, comfortable stay you expect from ibis Styles Sharjah. Sincerely, Ossama Al Kenzy General Manger ibis Styles Sharjah

Dear Сауле, Thank you for sharing your feedback. We’re pleased to hear you enjoyed our convenient location, proximity to the promenade, supermarket, and local cafés, as well as our swift check‑in and friendly reception service. Please acc… Развернуть

Dear Nurgul, Thank you for your kind feedback. We’re delighted that you appreciated the friendliness of our team and enjoyed a tasty, clean, and well‑presented breakfast. Your comments inspire us to maintain these high standards every day. We look forward to welcoming you back to ibis Styles Sharjah on your next visit. Sincerely, Ossama Al Kenzy General Manger ibis Styles Sharjah

Dear Nurgul, Thank you for your kind feedback. We’re delighted that you appreciated the friendliness of our team and enjoyed a tasty, clean, and well‑presented breakfast. Your comments inspire us to maintain these high standards every day.… Развернуть

Dear Oleg, Thank you for sharing your feedback. I’m delighted to hear that you enjoyed our clean, well‑appointed rooms, effective air conditioning, new pillows, and comfortable beds. I apologize for the noise and lack of sound insulation you experienced. We understand how important a quiet environment is for a restful stay. For future visits, please feel free to request a room in a quieter section of the hotel or ask our team for complimentary earplugs. We are also reviewing our soundproofing measures to improve guest comfort. We appreciate your candid comments and hope to have the opportunity to welcome you back for an even more peaceful stay. Sincerely, Ossama Al Kenzy General Manger ibis Styles Sharjah

Dear Oleg, Thank you for sharing your feedback. I’m delighted to hear that you enjoyed our clean, well‑appointed rooms, effective air conditioning, new pillows, and comfortable beds. I apologize for the noise and lack of sound insulation … Развернуть