Hodnocení – Oaks Ibn Battuta Gate Dubai 5 hvězdiček

Dear Veronika, Thank you for sharing your honest feedback. We are pleased to hear that you found our staff extremely helpful, enjoyed the kids club and pool, and appreciated that renovation work has begun to enhance the hotel. However, we sincerely apologize that certain aspects of your stay did not meet your expectations. We regret that the condition of the rooms and the hotel fragrance affected your comfort, and we appreciate your suggestion regarding the pillows, which we will certainly review to improve guest comfort. We also understand your concerns about the hotel’s location and the current state during renovations. Please know that we are committed to elevating our standards and facilities to provide a truly five-star experience in the near future. Thank you again for your valuable insights, and we hope to have the opportunity to welcome you back once renovations are complete and improvements are in place. Kind regards, Oaks Management

Dear Veronika, Thank you for sharing your honest feedback. We are pleased to hear that you found our staff extremely helpful, enjoyed the kids club and pool, and appreciated that renovation work has begun to enhance the hotel. However, w… Zobrazit více

Dear Miroslava,, Thank you for your kind words and for sharing your experience with us. We are delighted to hear that you enjoyed our spacious rooms, excellent breakfast and dinner, and the helpfulness of our team. Your satisfaction is our top priority, and it’s wonderful to know that our services and facilities met your expectations. We truly appreciate your feedback and look forward to welcoming you back for another great stay in the future! Best regards, Oaks Management

Dear Miroslava,, Thank you for your kind words and for sharing your experience with us. We are delighted to hear that you enjoyed our spacious rooms, excellent breakfast and dinner, and the helpfulness of our team. Your satisfaction is our… Zobrazit více

Dear Zdenek, Thank you for your wonderful feedback and for taking the time to share your experience with us. We are delighted to hear that you found our hotel to be excellent value for money and appreciated our daily housekeeping services, including fresh linen, towels, and complimentary bottled water. It is also great to know that you enjoyed our amazing breakfast and found the nearby metro station convenient for your travels. We truly appreciate your recommendation and look forward to welcoming you again for another comfortable and enjoyable stay. Best regards, Oaks Management

Dear Zdenek, Thank you for your wonderful feedback and for taking the time to share your experience with us. We are delighted to hear that you found our hotel to be excellent value for money and appreciated our daily housekeeping services,… Zobrazit více

Dear Jana, Thank you for your wonderful feedback! We’re delighted to hear that you had an excellent stay and enjoyed the professionalism of our team and the overall atmosphere of the hotel. It’s fantastic to know that our chef was able to accommodate your gluten-free diet and provide you with personalized meals daily. Your kind words about his helpfulness and great attitude mean a lot to us. We’re also glad you appreciated the beautiful Christmas atmosphere during your visit. It’s always our goal to make our guests feel special and at home. We look forward to welcoming you back for another exceptional stay! Warm regards, Oaks Management

Dear Jana, Thank you for your wonderful feedback! We’re delighted to hear that you had an excellent stay and enjoyed the professionalism of our team and the overall atmosphere of the hotel. It’s fantastic to know that our chef was able … Zobrazit více

Dear Jiri, Thank you for sharing your feedback. We’re glad you appreciated our location near the metro and close to JBR, offering convenient access to key areas in Dubai. We regret that your experience did not meet your expectations. Your comments regarding the hotel’s condition and breakfast quality are noted and will be shared with our team to address areas for improvement. We value all our guests and strive to create a welcoming environment for everyone. Your feedback is important to us and we appreciate the opportunity to learn and enhance our services. Thank you for staying with us, and we hope to welcome you again in the future. Best regards, Oaks Management

Dear Jiri, Thank you for sharing your feedback. We’re glad you appreciated our location near the metro and close to JBR, offering convenient access to key areas in Dubai. We regret that your experience did not meet your expectations. Your… Zobrazit více

Dear Vladimír, Thank you for your feedback! We’re glad you enjoyed the pool, our helpful team and the convenient access to shopping and transportation options. While our location is a bit outside the city center, we're happy to hear the transfer service made getting to the beach easy. We look forward to welcoming you back for another great stay! Warm regards, Oaks Management

Dear Vladimír, Thank you for your feedback! We’re glad you enjoyed the pool, our helpful team and the convenient access to shopping and transportation options. While our location is a bit outside the city center, we're happy to hear … Zobrazit více

Dear Lenka, We first would like to thank you for making our hotel your preferred choice for your holiday. it is always a pleasure to welcome back our most loyal guests year after year. Moreover, we thank you for your wonderful comments on breakfast buffet. and we apologize for not been able to provide a map of Dubai, we will inform the relevant department regarding this. We look forward to welcoming you back again very soon. Warm regards, Oaks Management.

Dear Lenka, We first would like to thank you for making our hotel your preferred choice for your holiday. it is always a pleasure to welcome back our most loyal guests year after year. Moreover, we thank you for your wonderful comments on… Zobrazit více