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Reviews of InterContinental Abu Dhabi by IHG 5 stars

King Abdullah Bin Abdulaziz Al Saud Street , Abu Dhabi, United Arab Emirates

#60 of 156 hotels in Abu Dhabi

Guests' Choice

Review score

Based on 1432 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    9.5

  • Facilities

    9.3

  • Staff

    9.5

  • Value for money

    9.1

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 31 August 2025

    9.0
    Superb
    • Business trip
    • Group
    • Classic King Room with Sea View
    • Stayed 1 night

    AC was hot

    Our stay had several issues, especially with the AC and delayed service, but I appreciated the manager's personal follow-up with sincere apology, and the thoughtful gesture of crediting me IHG points for my potential future visit.

    Stayed in August 2025

  • Reviewed: 31 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic King Room with Sea View and Club Lounge Access
    • Stayed 2 nights

    We loved the upgrade—such a pleasant surprise! The Club Lounge was a perfect place to relax, unwind, and enjoy some quiet time. Great atmosphere and excellent service throughout our stay

    Stayed in August 2025

  • Reviewed: 31 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic King Room with Garden View - Smoking
    • Stayed 1 night

    We especially want to appreciate the Protogina staff for making our visit feel so special. Their hospitality and attention to detail truly made a difference. We also really appreciated the room we were given — it was comfortable, well-maintained, and made our stay even more enjoyable. Thank you for a wonderful experience!

    Stayed in August 2025

  • Reviewed: 31 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic Room
    • Stayed 1 night

    ROOM KEYS

    The hotel was nice and we had a great time during our stay. However, the only issue we faced was with the room keys. We had rooms on different floors, but the keys didn’t allow access to those floors, so we had to go to the reception every time we needed to visit each other. It was a bit inconvenient. Otherwise, everything else was good.

    Stayed in August 2025

  • Reviewed: 31 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Classic Room
    • Stayed 1 night

    Great stay. 10/10 – couldn’t have asked for more!

    Stayed in August 2025

  • Reviewed: 31 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic King Room with Garden View - Smoking
    • Stayed 1 night

    We had a wonderful stay! Everything was superb—from the warm hospitality to the comfortable room. A big thank you for the complimentary upgrade and for accommodating our request for a high floor. It truly made our experience even more special. Highly recommended!

    Stayed in August 2025

  • Reviewed: 24 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic King Room with Garden View - Smoking
    • Stayed 2 nights

    We had a great stay at the hotel. We really appreciated the room upgrade and found the cleanliness to be excellent. The staff were friendly and helpful throughout our visit. That said, the hotel could use a bit of renovation to freshen things up. Overall, a positive experience

    Stayed in August 2025

  • Reviewed: 24 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Classic King Room with Sea View
    • Stayed 4 nights

    Overall, I had a great stay. The staff were extremely welcoming, and the service was excellent. However, the hotel could benefit from some renovations, as a few areas felt a bit dated. With some updates, this place would be perfect!

    Stayed in August 2025

  • Reviewed: 24 August 2025

    10
    Exceptional
    • Family with young children
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing all was just perfect

    Very nice thanks we will be back next year

    Stayed in August 2025

  • Reviewed: 24 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    The TV was not working properly (YouTube app).

    The location is great with beach access and nice views. The staff are friendly and rooms are equipped with with modern furniture.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Classic King Room with Sea View and Club Lounge Access
    • Stayed 1 night

    I truly appreciate the upgrade to the suite room – it made my stay even more enjoyable. Excellent service and hospitality! I will definitely be back again.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Classic Room
    • Stayed 1 night

    pool timings should be prolonged

    we are grateful for late check out given

    Stayed in August 2025

  • Reviewed: 23 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Classic Room
    • Stayed 4 nights

    I would rate 11/10 – An absolutely amazing stay! Exceeded all expectations.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    10
    Was amazing
    • Leisure trip
    • Solo traveller
    • Classic King Room with Garden View - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The waiting queue for the breakfast

    Everything

    Stayed in August 2025

  • Reviewed: 21 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic Room
    • Stayed 2 nights

    It just the beach quite far to walk especially when having a small kid but I guess will be better if u can provide a service especially to elder people or having a children that would be much appreciated

    It was my birthday! Huge shoutout to this hotel for an incredible stay! From the luxurious rooms to the exceptional service, especially to Priyanka she’s so welcoming and upgraded my room with a wonderful view. Whether it was lounging by the pool or enjoying a delicious meal, this place truly made my getaway unforgettable! 🍹✨

    Stayed in July 2025

  • Reviewed: 20 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic King Room with Garden View - Smoking
    • Stayed 8 nights

    We were amazed by concierge services and also housekeeping requests were delivered on time we had wonderful stay coming back next year

    Stayed in August 2025

  • Reviewed: 19 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 2 nights
    • Submitted via mobile

    Hotel needs improvment such as paint smell we had to change rooms plese sujjesting improvements but spécial mention to all staff are great

    There was some issue during our stay however management Priyanka met us at check out and did best to accomodate our requests which were remaining and it made difference thank you

    Stayed in August 2025

  • Reviewed: 17 August 2025

    8.0
    Excellent stay
    • Leisure trip
    • Family with young children
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    Good food selection

    Stayed in August 2025

  • Reviewed: 17 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic Room
    • Stayed 1 night

    When we arrived, the reception was extremely busy and we had to wait a bit for our room. However, the manager stepped in and kindly assisted us, offering an upgrade to a suite since I was traveling with my family and child. It was a thoughtful gesture that made our stay much more comfortable.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 2 nights

    Thank you so much very nice staff and breakfast was superb

    Stayed in August 2025

  • Reviewed: 14 August 2025

    10
    Always exemplary
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 2 nights
    • Submitted via mobile

    We visit this hotel a few times a year and the customer service is always impeccable along with the environment

    Stayed in August 2025

  • Reviewed: 14 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Classic King Room with Sea View
    • Stayed 1 night

    nothing

    If I could give it 11/10, I would. It truly feels like home. amazing staff thank you for early check in

    Stayed in August 2025

  • Reviewed: 14 August 2025

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Classic Room
    • Stayed 1 night

    nothing

    Our stay at Intercontinental Abu Dhabi was super! rooms are clean service is perfect and the food delicious! Thank you to Priyanka for her kindness and upgrade provided

    Stayed in August 2025

  • Reviewed: 14 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic King Room with Garden View - Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Perfect stay thanks to all

    Stayed in August 2025

Showing 1 – 25

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