9.1

Opiniones del Kempinski Hotel Mall of the Emirates, Dubai 5 estrellas

Sheikh Zayed Road, Al Barsha, Dubái, Emiratos Árabes Unidos

  • Ernesto

    Escrito en 5 de agosto de 2025 · Se alojó en junio de 2025

    Comentario auténtico
  • Mihai

    Escrito en 19 de julio de 2025 · Se alojó en abril de 2025

    Comentario auténtico

    PERFECTO !!

    Respuesta del alojamiento:

    Dear Guest, Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. I appreciate your gesture in taking the time to leave us a review rating. It was our pleasure to have you with us. We hope to welcome you once again here at Kempinski Hotel Mall of the Emirates. Yours sincerely, Slim Zaiane General Manager

    Dear Guest, Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. I appreciate your gesture in taking the time to leave us a review rating. It was our pleasure to have you with us. We hope to welcome you once again here… Mostrar más

    Kempinski Hotel Mall of the Emirates, Dubai
    21 de julio de 2025
  • Liliana

    Escrito en 19 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    La ubicación

    Un poco antiguas las instalaciones

    Respuesta del alojamiento:

    Dear Ms. Andrea, Greetings from Kempinski Hotel Mall of the Emirates! I appreciate the time you took to give us a review rating. Your kind words are truly appreciated. We hope to welcome you back soon. Yours sincerely, Slim Zaiane General Manager

    Dear Ms. Andrea, Greetings from Kempinski Hotel Mall of the Emirates! I appreciate the time you took to give us a review rating. Your kind words are truly appreciated. We hope to welcome you back soon. Yours sincerely, Slim Zaiane Genera… Mostrar más

    Kempinski Hotel Mall of the Emirates, Dubai
    21 de julio de 2025
  • Ver el hotel
  • Angelica

    Escrito en 30 de junio de 2025 · Se alojó en junio de 2025

    Comentario auténtico

    Muy lindo hotel y que esta conectado al mall.

    La ubicacion por eatar lado del mall mucho trafico dificil salida y llegada

    Respuesta del alojamiento:

    Dear Ms. Angelica, Greetings from Kempinski Hotel Mall of the Emirates! I appreciate the time you took to give us a review rating. Your kind words are truly appreciated. We hope to welcome you back soon. Yours sincerely, Slim Zaiane General Manager

    Dear Ms. Angelica, Greetings from Kempinski Hotel Mall of the Emirates! I appreciate the time you took to give us a review rating. Your kind words are truly appreciated. We hope to welcome you back soon. Yours sincerely, Slim Zaiane Gener… Mostrar más

    Kempinski Hotel Mall of the Emirates, Dubai
    1 de julio de 2025
  • Mariajose

    Escrito en 25 de junio de 2025 · Se alojó en junio de 2025

    Comentario auténtico

    Todo

    No me avisaron que no havia piscina

    Respuesta del alojamiento:

    Dear Guest, Greetings from Kempinski Hotel Mall of the Emirates! I appreciate the time you took to give us a review rating. Your kind words are truly appreciated. We hope to welcome you back soon. Yours sincerely, Slim Zaiane General Manager

    Dear Guest, Greetings from Kempinski Hotel Mall of the Emirates! I appreciate the time you took to give us a review rating. Your kind words are truly appreciated. We hope to welcome you back soon. Yours sincerely, Slim Zaiane General Man… Mostrar más

    Kempinski Hotel Mall of the Emirates, Dubai
    26 de junio de 2025
  • Anónimo

    Escrito en 25 de mayo de 2025 · Se alojó en mayo de 2025

    Comentario auténtico
  • Ver el hotel
  • Nelson

    Escrito en 22 de abril de 2025 · Se alojó en abril de 2025

    Comentario auténtico

    La ubicación, el servicio que brinda el personal, la habitación en general todo. Realmente estuvo excelente

    Respuesta del alojamiento:

    Dear Mr. Nelson, Thank you for your heartwarming feedback. Our team strives for excellence, and your praise lets us know we're doing a great job! We appreciate you choosing to stay with us, and we look forward to welcoming you to the Kempinski Hotel Mall of the Emirates. Yours sincerely, Slim Zaiane General Manager

    Dear Mr. Nelson, Thank you for your heartwarming feedback. Our team strives for excellence, and your praise lets us know we're doing a great job! We appreciate you choosing to stay with us, and we look forward to welcoming you to the Kempi… Mostrar más

    Kempinski Hotel Mall of the Emirates, Dubai
    23 de abril de 2025
  • Maritza

    Escrito en 31 de marzo de 2025 · Se alojó en marzo de 2025

    Comentario auténtico

    El hotel es hermoso. La piscina estaba en mantenimiento, pero tuvimos la opción de utilizar la de su hotel en Palm Jumeira con transporte incluido. El desayuno fue muy bueno. La ubicación es céntrica y nos gustó estar pegados al Mall of Emirates y a la estación de Metro.

    Respuesta del alojamiento:

    Dear Maritza, Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. It is wonderful to know that you not only enjoyed our exceptional service but found us to be a great hotel to stay at in Dubai. Thank you for taking the time to share your experience. Feedback such as this inspires us to continuously achieve excellence in everything we do for our valued guests. We hope to welcome you once again here at Kempinski Hotel Mall of the Emirates. Yours sincerely, Slim Zaiane General Manager

    Dear Maritza, Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. It is wonderful to know that you not only enjoyed our exceptional service but found us to be a great hotel to stay at in Dubai. Thank you for taking the t… Mostrar más

    Kempinski Hotel Mall of the Emirates, Dubai
    2 de abril de 2025
  • Maritza

    Escrito en 9 de marzo de 2025 · Se alojó en marzo de 2025

    Comentario auténtico

    Hermosa habitación y buena ubicación

    Nuestra habitación no tenía buena vista

    Respuesta del alojamiento:

    Dear Guest, Thank you for taking the time to leave a five-star review rating. I am delighted that your stay with us was wonderful. We hope to welcome you once again here at Kempinski Hotel Mall of the Emirates. Yours sincerely, Slim Zaiane General Manager

    Dear Guest, Thank you for taking the time to leave a five-star review rating. I am delighted that your stay with us was wonderful. We hope to welcome you once again here at Kempinski Hotel Mall of the Emirates. Yours sincerely, Slim Zaian… Mostrar más

    Kempinski Hotel Mall of the Emirates, Dubai
    10 de marzo de 2025
  • Ver el hotel
  • Pedro

    Escrito en 2 de marzo de 2025 · Se alojó en marzo de 2025

    Comentario auténtico
  • Laila

    Escrito en 2 de enero de 2025 · Se alojó en enero de 2025

    Comentario auténtico

    El trato del personal y la amabilidad de Salkyn y Nouhaila en la planta Executive ha sido excepcional.

    Decoración muy antigua. El desayuno es pobre tanto en la planta ejecutiva como el buffet general.

    Respuesta del alojamiento:

    Dear Guest, Greetings from Kempinski Hotel Mall of the Emirates! I appreciate the time you took to give us a review rating. Your kind words are truly appreciated. We hope to welcome you back soon. Yours sincerely, Slim Zaiane General Manager

    Dear Guest, Greetings from Kempinski Hotel Mall of the Emirates! I appreciate the time you took to give us a review rating. Your kind words are truly appreciated. We hope to welcome you back soon. Yours sincerely, Slim Zaiane General Mana… Mostrar más

    Kempinski Hotel Mall of the Emirates, Dubai
    3 de enero de 2025
  • Ernesto

    Escrito en 1 de diciembre de 2024 · Se alojó en diciembre de 2024

    Comentario auténtico
  • Ver el hotel
  • Jesús

    Escrito en 4 de noviembre de 2024 · Se alojó en noviembre de 2024

    Comentario auténtico

    Todo. Excepcional.

    El acceso con coche es complicado.

    Respuesta del alojamiento:

    Dear Guest, Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. I appreciate your gesture in taking the time to leave us a review rating. It was our pleasure to have you with us. We hope to welcome you once again here at Kempinski Hotel Mall of the Emirates. Yours sincerely, Slim Zaiane General Manager

    Dear Guest, Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. I appreciate your gesture in taking the time to leave us a review rating. It was our pleasure to have you with us. We hope to welcome you once again here… Mostrar más

    Kempinski Hotel Mall of the Emirates, Dubai
    5 de noviembre de 2024
  • Lydia

    Escrito en 1 de abril de 2024 · Se alojó en abril de 2024

    Comentario auténtico

    Todo! El servicio, la habitación, la cama súper cómoda y las almohadas. Desayuno de 10. Muy limpio. Habitación grande. El personal súper atento. Una estancia de maravilla!

    Nada

    Respuesta del alojamiento:

    Dear Guest, Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. I appreciate your gesture in taking the time to leave us a 10/10 rating and wonderful feedback. It was our pleasure to have you with us. We hope to welcome you once again here at Kempinski Hotel Mall of the Emirates. Yours sincerely, Slim Zaiane General Manager

    Dear Guest, Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. I appreciate your gesture in taking the time to leave us a 10/10 rating and wonderful feedback. It was our pleasure to have you with us. We hope to w… Mostrar más

    Kempinski Hotel Mall of the Emirates, Dubai
    5 de abril de 2024
  • Marco

    Escrito en 29 de enero de 2024 · Se alojó en enero de 2024

    Comentario auténtico

    Una habitación muy amplia y limpia

    La piscina muy pequeña y vieja

    Respuesta del alojamiento:

    Dear Guest, Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. I appreciate your gesture in taking the time to leave us a review rating. It was our pleasure to have you with us. We hope to welcome you once again here at Kempinski Hotel Mall of the Emirates. Yours sincerely, Slim Zaiane General Manager

    Dear Guest, Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. I appreciate your gesture in taking the time to leave us a review rating. It was our pleasure to have you with us. We hope to welcome you once again here… Mostrar más

    Kempinski Hotel Mall of the Emirates, Dubai
    1 de febrero de 2024
  • Ver el hotel
  • Esbeydy

    Escrito en 23 de enero de 2024 · Se alojó en enero de 2024

    Comentario auténtico

    La ubicación y la calidez del personal.

    Un poco viejas las instalaciones.

    Respuesta del alojamiento:

    Dear Guest, Greetings from Kempinski Hotel Mall of the Emirates! I appreciate the time you took to give us a review rating. Your kind words are truly appreciated. We hope to welcome you back soon. Yours sincerely, Slim Zaiane General Manager

    Dear Guest, Greetings from Kempinski Hotel Mall of the Emirates! I appreciate the time you took to give us a review rating. Your kind words are truly appreciated. We hope to welcome you back soon. Yours sincerely, Slim Zaiane General Manag… Mostrar más

    Kempinski Hotel Mall of the Emirates, Dubai
    1 de febrero de 2024
  • Mihai

    Escrito en 13 de enero de 2024 · Se alojó en enero de 2024

    Comentario auténtico
  • Mihai

    Escrito en 13 de enero de 2024 · Se alojó en enero de 2024

    Comentario auténtico

    ES ALGO QUE TIENE DE TODO Y LO MÁS IMPORTANTE LOS SERVICIO QUE TIENE Y LO MÁS IMPORTANTE EL TRATO LOS SERVICIOS DE 10 y más

    Respuesta del alojamiento:

    Dear Guest, Thank you for your heartwarming feedback. Our team strives for excellence, and your praise lets us know we're doing a great job! We appreciate you choosing to stay with us, and we look forward to welcoming you to the Kempinski Hotel Mall of the Emirates. Yours sincerely, Slim Zaiane General Manager

    Dear Guest, Thank you for your heartwarming feedback. Our team strives for excellence, and your praise lets us know we're doing a great job! We appreciate you choosing to stay with us, and we look forward to welcoming you to the Kempin… Mostrar más

    Kempinski Hotel Mall of the Emirates, Dubai
    15 de enero de 2024
  • Ver el hotel
  • David

    Escrito en 19 de septiembre de 2023 · Se alojó en septiembre de 2023

    Comentario auténtico

    Las instalaciones y la ubicación

    El sofá cama es muy pequeño e incómodo

    Respuesta del alojamiento:

    Dear Guest, Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. I appreciate your gesture in taking the time to leave us a review rating and kind feedback. It was our pleasure to have you with us. We hope to welcome you once again here at Kempinski Hotel Mall of the Emirates. Yours sincerely, Slim Zaiane General Manager

    Dear Guest, Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. I appreciate your gesture in taking the time to leave us a review rating and kind feedback. It was our pleasure to have you with us. We hope to welcome y… Mostrar más

    Kempinski Hotel Mall of the Emirates, Dubai
    25 de septiembre de 2023
  • 7.0 Bien
    Anónimo

    Escrito en 12 de junio de 2023 · Se alojó en junio de 2023

    Comentario auténtico
  • Anónimo

    Escrito en 10 de junio de 2023 · Se alojó en junio de 2023

    Comentario auténtico

    no me gusto el recepcionista Osea la persona que te recibe nada más llegas al hotel 🤨, una persona totalmente arrogante y desagradable, pagamos caro y el se reía de nosotros, porque olvidé el pasaporte en la maleta y quería hacerme abrir la maleta en plena recepción, un mal educado, pero bueno, vino otro después y nos subió a la habitación y se dispuso a bajar mi pasaporte, después de un desagradable momento para ese tipo de hotel, mi nota es 0

    cambiar de recepcionista ya!! por favor mi nota es 0

    Respuesta del alojamiento:

    Dear Guest, Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. We sincerely regret for falling short of meeting your expectations. Your feedback has been addressed with the appropriate team to prevent this issue from occurring in the future. This is not the level of service we are known for, and we hope we can turn your experience into a more positive one should you consider returning to us in the future. Yours sincerely, Slim Zaiane General Manager

    Dear Guest, Thank you for choosing to stay at Kempinski Hotel Mall of the Emirates. We sincerely regret for falling short of meeting your expectations. Your feedback has been addressed with the appropriate team to prevent this issue from … Mostrar más

    Kempinski Hotel Mall of the Emirates, Dubai
    13 de junio de 2023
  • Ver el hotel
  • Juan

    Escrito en 4 de febrero de 2023 · Se alojó en febrero de 2023

    Comentario auténtico

    Todo, a destacar el personal del hotel

    Nada

    Respuesta del alojamiento:

    Dear Guest, We are delighted to hear about your experience at Kempinski Hotel Mall of the Emirates! The team strives to provide our guests with the warmest hospitality and most efficient service, and it makes me happy to hear this was achieved during your stay. Your compliments are not only rewarding, but also encouraging. Please visit us once again. We will be looking forward to having you back. Yours sincerely, Slim Zaiane General Manager

    Dear Guest, We are delighted to hear about your experience at Kempinski Hotel Mall of the Emirates! The team strives to provide our guests with the warmest hospitality and most efficient service, and it makes me happy to hear this was achi… Mostrar más

    Kempinski Hotel Mall of the Emirates, Dubai
    6 de febrero de 2023
  • Camila

    Escrito en 5 de diciembre de 2022 · Se alojó en diciembre de 2022

    Comentario auténtico
  • Mostrando 1 - 24

Cargando

Los clientes también han comentado estos alojamientos:

Knowles House B&B - Adult Only

Cayo Hueso, Estados Unidos

La Petite Salil Sukhumvit 11

Bangkok, Tailandia

Brasília Santana Gold Flat

São Paulo, Brasil

Hotel JWF Sorocaba

Sorocaba, Brasil

Apartment Torrelobos

Punta del Este, Uruguay

Villa Campo

Cortina dʼAmpezzo, Italia

Los comentarios expresan las opiniones personales de los clientes de Booking.com que han completado el cuestionario tras su estancia en el hotel. Estas opiniones no representan necesariamente las de Booking.com. Ver nuestros consejos y pautas para los comentarios

Cargando...