Reviews of Knight Castle Hotel - Formerly known as Carlton Palace Hotel 5 stars
Al Maktoum Road, Dubai, United Arab Emirates
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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewNice hotel have nice view
The time to used swimming pool
Dear Mr: Marj, we are extremely happy and grateful to know that you enjoyed and liked the view during your stay on the other hand will definitely work on to extend the hour's of the swimming pool.(Knight Castle Hotel Management)
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in July 2025
Verified reviewThe clean invorment, building structure. Sitting areas are awesome. The swimming pool was clean and the breakfast was great.👍 👌
Dear Mr, Kamran, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the clean environment, our building structure, and the comfortable sitting areas. It's great to know you had a chance to relax by the pool and enjoyed our breakfast. We truly appreciate your feedback and hope to welcome you back soon! Thanks & Regards, Knight Castle Hotel Management
Dear Mr, Kamran, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the clean environment, our building structure, and the comfortable sitting areas. It's great to know you had a chance to relax by the p… Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewLocation Friendly staff
Needs new towels
Dear Husain, Thank you for sharing your feedback. We’re delighted to hear you had a pleasant stay and appreciated our location and friendly staff — it truly means a lot to us. We also appreciate your comment regarding the towels. Please be assured that we take such feedback seriously, and we are already looking into improving this aspect to ensure a better experience for all our guests. We hope to have the pleasure of welcoming you back soon. Thanks & Regards, Knight Castle Hotel Management
Dear Husain, Thank you for sharing your feedback. We’re delighted to hear you had a pleasant stay and appreciated our location and friendly staff — it truly means a lot to us. We also appreciate your comment regarding the towels. Please b… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewExcellent choice for staying in a 5 star hotel in budget. Liked their cool facilities like pool, gym and terrace view is nice. Stuff’s behavior was excellent, specifically one guy named “Jemmy” was very friendly and a good person as well.
N/A. Everything was good.
Dear MD, thank you for sharing your overall experience and giving us such positive feedback ,it truly means a lot & helps to uplift the moral of the staff and also push them to leave no stone unturned in their respected given roles.( knight Castle Hotel Management)
Dear MD, thank you for sharing your overall experience and giving us such positive feedback ,it truly means a lot & helps to uplift the moral of the staff and also push them to leave no stone unturned in their respected given roles.( kn… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewDear Talal, Thank you for your review! We're glad you had a good stay and hope to welcome you again soon. Thanks & Regards, Nisha Thakur Reservation Manager
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewLocation
the hotel and room facilities are outdated and need special attention
Dear Bahaa, Thank you for your feedback. We're glad you appreciated the location and see the potential in the hotel. We understand your concerns about the facilities, and your comments are valuable as we work on future updates and improvements. We hope to welcome you back once these changes are in place. Thanks & Regards, Nisha Thakur
Dear Bahaa, Thank you for your feedback. We're glad you appreciated the location and see the potential in the hotel. We understand your concerns about the facilities, and your comments are valuable as we work on future updates and impro… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewVery good
Ol
Thank you so much for your kind words and for taking the time to share your experience, we are thrilled to hear that you enjoyed your stay with us also your feedback means a lot to our team and encourages us to keep delivering great service ,we hope to welcome you back soon (Masood Khan-Reservation Agent)
Thank you so much for your kind words and for taking the time to share your experience, we are thrilled to hear that you enjoyed your stay with us also your feedback means a lot to our team and encourages us to keep delivering great service… Show more
Reviewed: 24 July 2025 · Stayed in June 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewAmazing big size rooms. Staff very pleasant and helpful Gym equipment were good and useful Pool was taken good care
Parking Pls pls do something Although I had a small hatchback car. Still it was so hard to park. And after parking no space left to go out Think of a sedan or four wheel big vehicle?
Thank you for bringing this up to our attention, will take immediate action to sort this issue out specifically for the vehicles which usually are big in size, moreover a big thanks to appreciate the efforts of our hard working staff it truly means a lot and also motivates them to take extra care of the guests also we would be gratefull to welcome you back again. Masood Khan Reservation Agent
Thank you for bringing this up to our attention, will take immediate action to sort this issue out specifically for the vehicles which usually are big in size, moreover a big thanks to appreciate the efforts of our hard working staff it tru… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified review