Reviews of Maaeen Hotel 1 stars
10 Street, Near Deira Gold Souq,murshid Souq, Deira, Dubai, United Arab Emirates, Dubai, United Arab Emirates

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in June 2025
Verified reviewBad the situation was too bad
Dear Guest, We apologies from management , we will review your concern and take necessary Warm regards Maaeen hotel
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 April 2025 · Stayed in March 2025
Verified reviewSINCNE IT IS HEART OF DUBAI, THE HOTEL WAS WORTHY OF MONEY AS WE KNOW THE RENT IN DUBAI IS VERY HIGH. THIS HOTEL CAN BE GIVEN 3 STAR. LIFT WAS AVAILABLE. STAFF SUPPORT IN PHONE ANY TIME AVAILALE.
SINCE IT IS DUBAI, THE PARKING WAS A BIG ISSUE, THE HOTEL WAS LOCATED INSIDE THE DUBAI GOLD SOUQ, THE PARKING WAS A CHALLENGING THING. ALSO THE ROOM WAS FIT ENOUGH FOR 2 MEMBERS ONLY.
Dear Valued guest, Thank you for your valued feedback. Hoping to see you soon Best Regards , Maaeen Hotel
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewLocation is great especially for shoppers. Staff very friendly and helpful- Abraar at the restaurant was exceptional and very helpful.
Everything was just great. Breakfast ought to have a bit more variety.
Dear Valued guest, Thank you for your valued feedback. Hoping to see you soon Best Regards , Maaeen Hotel
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewReviewed: 15 April 2025 · Stayed in April 2025
Verified reviewI did not go for breakfast, because I couldn't sleep well
There were baby cookckroches jumping on me after I dim the lights to sleep and those are in furniture. , and bathroom noby go there to clean .I am sure
Dear Valued guest, Thank you for your valued feedback. Hoping to see you soon Best Regards , Maaeen Hotel
Reviewed: 9 April 2025 · Stayed in April 2025
Verified reviewReviewed: 7 March 2025 · Stayed in March 2025
Verified reviewStaff ,location
room,
Dear guest thank you for your valuable feedback
Reviewed: 24 January 2025 · Stayed in January 2025
Verified reviewReviewed: 15 January 2025 · Stayed in October 2024
Verified reviewReviewed: 14 January 2025 · Stayed in January 2025
Verified reviewNo USB phone chargers in the room. Only one towel in bathroom. Shower curtain very short . Bathroom floor got wet all over. Some construction was happening around midnight. Too much noise.
Dear guest our sincere apologies for you what was happened to you, kindly write your concern to info@maaeen.com, thank you for your valuable feedback
Reviewed: 7 January 2025 · Stayed in January 2025
Verified reviewNothing,
Room, beds, pillows, blanket with stains , very bad mattress, very bad bathroom and toilet.
Dear guest thank you for your valuable feedback
Reviewed: 6 January 2025 · Stayed in January 2025
Verified reviewReviewed: 4 January 2025 · Stayed in December 2024
Verified reviewReviewed: 31 December 2024 · Stayed in October 2024
Verified reviewReviewed: 6 December 2024 · Stayed in November 2024
Verified reviewReviewed: 3 December 2024 · Stayed in November 2024
Verified reviewIt’s closeness to the business center
Those guys had bedbugs in one of the rooms and even when we called them, they told us they were not aware of them, not once not twice. And if they come here and deny, I have the calls and the images. How do you even get some sleep well knowing there are bedbugs in the mattress
Dear guest we apologise for our service,
Reviewed: 30 November 2024 · Stayed in November 2024
Verified reviewReviewed: 19 November 2024 · Stayed in November 2024
Verified reviewReviewed: 15 November 2024 · Stayed in September 2024
Verified reviewReviewed: 9 November 2024 · Stayed in November 2024
Verified reviewReviewed: 8 November 2024 · Stayed in October 2024
Verified reviewReviewed: 27 October 2024 · Stayed in October 2024
Verified review