Hodnocení – MAMA DELiGHT HOME

Hello there, Thank you for your review. This is a great value to us. Firstly, MaMa Delight Home is not a hotel in any way, neither is it even a hostel. Judging by its name, anyone would quickly know this is not a hotel. so, for your expectations to be cut short simply because you and thought is a hotel is on you. Secondly, about the insulation and the other things you mentioned, we are sincerely finding time to get this done, as the rooms have been fully booked beforehand. Apologies for the inconvenience this must have caused. We take complaints that are true and find the best way to resolve this for the comfort of our guests. Thirdly, your rating about our cleanliness is out of place. Above all, we take cleanliness seriously and very important. I am sorry to mention this, but you wouldn't actually differentiate between what's clean and what's entirely unclean, as the room you even slept in oozes of your bodies, that we had to do a thorough cleaning and freshening of the air of the room, did you also see your luggage you traveled with from only God knows how many countries, it was obviously very dirty. Before you comdemn the effort of anyone, especially trying to keep a place clean, first check yourself if you are really a true definition of what cleanliness is about.

Hello there, Thank you for your review. This is a great value to us. Firstly, MaMa Delight Home is not a hotel in any way, neither is it even a hostel. Judging by its name, anyone would quickly know this is not a hotel. so, for your expect… Zobrazit více

Hello there, EVEN YOUR DOG HAD A BETTER DOG HOUSE? wow... such raw language coming from one who feels he's educated, informed, or exposed. How did @booking.com moderators see such fowl language and thought it was okay to approve? I see anything is allowed on this review section. Firstly, it is okay for you to share your experience telling everyone that you had a disastrous stay, but it is never okay to quantify one or one's source of income with an animal. It only goes on to explain how inhumane, shallow minded and very far from humility you are. Invariably, everyone who had stayed and stays, including the host and family, are animals and lived or lives in a house even your dog house is better than.? This explains the lackadaisical attitude from you most especially, breaking home rules, messing up the bathrooms just as you didn't care whoever was going to use it after you, being that we are now seen as animals, therefore, everything and everyone should be treated as shit Such prudence. If you knew your status quo is of high and mighty, why did you opt for some cheap apartment? whose prices for 1 night can't even buy you a proper breakfast and rather reserve a 5 star hotel so you and your friends could get that lavida stay you envisaged. Secondly, the smell in the hallway was from the garbage room, which I am pretty sure you weren't blind not to have seen that. This is not my fault but the building management's concern. But that doesn't mean we care less about the smell and the adverse impression it will leave on the guests. Most importantly, the discomfort it will cost the guests. Hence, we try to use all forms of disinfectant and incents to suppress the smell. Despite using all of this, we still have some guests complaining about the smell from the airfresheners or disinfectants. Obviously, everyone can not be satisfied. Likewise, every property can not be perfect. We only try our best to take notes of the adversaries and improve on them. But yours, there's nothing to note cause everything you have written to your quantifying are all preposterous. Thirdly, you mentioned that the amenities in the bathroom were in a disastrous state. Your common sense should have told you this is an old property, thus making the interiors old. The inside amenities could be new if only a renovation was done by the building management. The basic amenities in the apartment were fixed by us. As a tenant whose tenancy contract is just for a year, we can not possibly do a complete refurbishing. In this situation, what you should be concerned about is the orderliness and cleanliness of the apartment, and not the newness of the amenities. One can get a very new and fine bathroom amenities, yet it's unclean. You aren't clean. Hence, you could conveniently mess up the bathrooms and the room you slept in, so I didn't expect you to see that the bathroom or apartment was clean. Next time you leave such a review anywhere, be sure to back up your claims with pictures. Also, you could have uploaded a picture of your dog house, your own living room, bathrooms, etc. As for quantifying us with your dog, I leave you to posterity to judge you.

Hello there, EVEN YOUR DOG HAD A BETTER DOG HOUSE? wow... such raw language coming from one who feels he's educated, informed, or exposed. How did @booking.com moderators see such fowl language and thought it was okay to approve? I see a… Zobrazit více