The pool was closed , we didn’t see this information in the website before going there .

Many thanks to hamza from the reception desk for his warm welcome .

Stayed in September 2025

Dear One&Only Za’abeel Management, I recently had the pleasure of staying at your property, and I feel compelled to express my sincere appreciation for the outstanding service provided by one of your team members, Mr. Victor. From the moment we arrived, Victor’s warm hospitality, genuine greetings, and thoughtful attention made our stay truly unforgettable. He went above and beyond in every interaction, ensuring that we felt not only welcomed but valued. The way he elevated the entire guest experience left a lasting impression on us. Because of Victor’s exceptional service, we left with wonderful memories and a strong desire to return to One&Only Za’abeel again and again. His professionalism, kindness, and dedication reflect the highest standards of hospitality. I strongly believe that his efforts deserve recognition, and I hope you will consider him for a well-deserved promotion. Please extend my heartfelt gratitude to Victor for making our stay so remarkable. It is employees like him who truly set One&Only apart. I would also like to acknowledge the excellent service provided by Mr. Ismail, Mr. Shohag, and Mr. Jhon from Reception during our stay.

Stayed in September 2025

Construction going on while having breakfast was a turn off

Everything was fantastic

Stayed in August 2025

I forgot my id and they didn’t let me in without miy ID

Super clean , the service is perfect , modern

Stayed in September 2025

everything

the satff facilities food everything

Stayed in August 2025

Sometimes you need to change 3 elevators to get to your desired place

Amazing staff, nice view. Hotel facilities are incredible

Stayed in September 2025

Nothing at all — our only regret is that we couldn’t stay longer to enjoy more of the incredible facilities.

Our stay on 27–28 August was truly memorable. The architecture and design are breathtaking, blending modern elegance with absolute luxury. The views from our room were amazing, and the breakfast was the best we have ever had — especially the French toast, which was unforgettable. The staff were outstanding — warm, professional, and attentive — and really made us feel special throughout. The dining overall was exceptional, and our room was beautifully appointed with every detail thoughtfully considered.

Stayed in August 2025

Every thing is excellent

Stayed in August 2025

Everything about the property was fantastic: - amazing service and going extra mile to make our stay special - room was fantastic - food options are very good

Stayed in August 2025

We had to wait from 9am in the reception till 3 pm for the room this normally in Dubai it does not exist at all . I have been over 90 times to Dubai this has never happened to me and when I complained that they didn’t even offer anything then they offered lunch . But when I checked out it was in the bill and when I complained they said lunch was not included it’s not about lunch but I find it to be very disrespectful I would have given them 1 out of 10 just for this . but I didn’t want because I think something happened there . They still haven’t rectified there mistake and they do insist that lunch was not included I have demanded them to show me where I signed for lunch they still haven’t shown me

The property is excellent service is perfect

Stayed in August 2025

The staff were 10/10

Stayed in August 2025

Too many elevators, can get confusing

Very clean and very good property all around

Stayed in August 2025

Shower water pressure not that Good. Valet parking team in organize.

Hotel luxury style, room size, quality of stay, Quiet, breakfast, services during the day and night room service and housekeeping, All and all perfect

Stayed in August 2025

Everything was totally good

This hotel isn't just about the view—though that's a major highlight! The service was top-notch; the staff were friendly, attentive, and always ready to help. And let's talk about breakfast: a delicious spread with plenty of options to start your day right. The rooms are great, but with the amazing view, excellent service, and fantastic breakfast, this hotel is a winner. Highly recommend it!

Stayed in August 2025

The gym The rooms The service The breakfast All was amazing

Stayed in August 2025

Thank you for the amazing stay, Zaabel Hotel! The staff were exceptional ,a special shoutout to John at reception, who went above and beyond to help with everything, and to Bablu Prasad from room service for keeping everything spotless. We also thoroughly enjoyed the dinner the food was absolutely delicious! You truly made our visit unforgettable.

Stayed in August 2025

Nothing

Our stay at this 5-star resort was nothing short of perfect. From the moment we arrived, the service was exceptional—every staff member we encountered was friendly, attentive, and eager to help. The location is stunning, with beautiful surroundings and breathtaking views from our room. The amenities were top-notch, offering everything you could possibly need for a relaxing and luxurious vacation. The food was absolutely delicious, with a wide variety of options that exceeded our expectations at every meal. Cleanliness was maintained at the highest standard throughout the resort, and our room was spacious, comfortable, and well-appointed. Every aspect of our stay—location, amenities, food, cleanliness, room size, and views—was truly excellent. This resort has quickly become my favorite, and I will definitely be returning for another unforgettable stay.

Stayed in August 2025

Some of the female staff especially at the ground floor and reception weren’t friendly at all and showed zero sign of hospitality. On of my towels had a weird smell to it.

It was overall good Great room design Lovely amenties Good service Fast valet

Stayed in August 2025

Nothing

Perfect

Stayed in July 2025

Room service food is average. The tv system and chrome cast system does not work well, it’s slow. My tv kept losing volume at random moments for a long period of time. I contacted front desk and was told someone would come while I’m gone. Nobody followed up after and the tv had the same issues.

The staff is amazing, property is clean and beautiful, rooms are good.

Stayed in August 2025

The bed wasn't as comfortable as expected for a hotel of this level. Also, they only offer one room cleaning per day, excluding turndown service

The room and the bathroom were spacious and well-designed, with a stunning skyline view that really stood out. The pool area was also a highlight - very relaxing

Stayed in May 2025

Nothing! I’m very honest everything was great the service, food,

Exceptional!

Stayed in July 2025

The mini bar in the rooms

The layout, exotic design and style

Stayed in July 2025

My stay at the hotel was simply exceptional. From the impeccable service to the luxurious details in every corner, everything exceeded my expectations.

Stayed in June 2025