Exit 13, Sheikh Zayed Road, Jebel Ali, Dubai, United Arab Emirates
#139 of 618 hotels in Dubai
Guests' ChoiceBased on 1485 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
8.4
Facilities
9.1
Staff
9.2
Value for money
8.4
Free WiFi
9.1
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End of dialog contentReviewed: 31 August 2025
Ahmad
United Arab EmiratesWe expected to see more animals or have a kind of an interactive experience at the mini Animal zoo, but it wasn't.
We liked everything, we had great time. The room was clean and in perfect condition, staff were super friendly and helpful, the check in and check out processes were very efficient and fast, breakfast was great... All around we enjoyed our stay.
Stayed in August 2025
Reviewed: 24 August 2025
Paloma
SwitzerlandEverything was fine.
The staff is always friendly and quick to resolve any issues.
Stayed in July 2025
Reviewed: 24 August 2025
Claire
AustraliaNothing it was amazing 🤩
So much to do and beautiful surroundings. Also all of the staff were so helpful and friendly especially Bam and Santi from concierge and Niqash the chef who was so happy to meet dietary requirements (gluten and dairy free) and cooked whatever our children wanted.
Stayed in August 2025
Reviewed: 19 August 2025
Siniphpa
United Arab EmiratesThe sand storm on Friday 15 Aug 25 and the weather is too hot for summer ;((
The room, kids club and the facilities and the peacocks, fishes, horses and turtles. We are coming back every year for the staycation
Stayed in August 2025
Reviewed: 18 August 2025
Abul
United KingdomBit of a wait for the buggys in the busy periods but they do their best.
Loved the food, the staff and the facilities.
Stayed in August 2025
Reviewed: 15 August 2025
Syamlal
United Arab EmiratesAmbiance, place, arrangements, facilities etc allq are top notch
Stayed in August 2025
Reviewed: 15 August 2025
Shahin
United Arab EmiratesI check out one day in advance because my daughter gets sick and we go to the hospital, so we use it on night and other night we did not used , appreciate if u can re consider the second night for us as we are regular customer on Booking, appreciate ur support on it.
I check out one day in advance because my daughter gets sick and we go to the hospital, so we use it on night and other night we did not used , appreciate if u can re consider the second night for us as we are regular customer on Booking, appreciate ur support on it.
Stayed in August 2025
Reviewed: 12 August 2025
Varun
United Arab EmiratesThe rooms and breakfast buffet are very nice and staff is freindly.
Stayed in August 2025
Reviewed: 12 August 2025
Kate
United Arab EmiratesSofa bed was a floppy uncomfortable mattress. We now have very sore backs due to poor quality of bed. TVs should be updated to use Netflix.
Comfortable room size and bath size. Balcony was great way to separate kids and parents.
Stayed in August 2025
Reviewed: 10 August 2025
Madeleine
United Arab EmiratesNA
Loved everything about the property!
Stayed in August 2025
Reviewed: 3 August 2025
Thaniya
United Arab EmiratesVery nice and comfortable
Stayed in August 2025
Reviewed: 3 August 2025
Jaime
ColombiaThe rooms the hotel all perfect
Stayed in August 2025
Reviewed: 2 August 2025
Ajesh
United Arab EmiratesToo mch to walk.. :))
Great property! Awesome facilities for family and kids.... Lots of greenery! ...and the peacocks
Stayed in August 2025
Reviewed: 27 July 2025
Sukhwinder
United KingdomEverything was good.
Our stay at JAPTC was really comfortable,enjoyable, relaxing, and memorable, Devi and Katherine from Reception were really helpful who helped us with check-in and even managed an early check-in upon our request. All the staff in the resort were really helpful, friendly, and polite, especially Babu and Raju, who used to provide us with a Buggy service to go for breakfast and dinner. The food was delicious in all the restaurants, especially at Kinara, which was really, really good. I would highly recommend this place.
Stayed in July 2025
Reviewed: 27 July 2025
Alejandro
SpainThe distance sometimes is too far to walk and the golf cars may take ages (average of 10-20min) or sometimes never came.
Great resort, incredible for families and fun. The kids club is convinient and they are really attentive. Great beach and so many pools. We had a really good time.
Stayed in June 2025
Reviewed: 21 July 2025
Fatma
United Arab Emiratesnothing... it was great
the beach, the pool, the thai restaurant, authentic vintage beach resort vibes
Stayed in July 2025
Reviewed: 21 July 2025
Ruchi
United Arab EmiratesNothing to not like about this places.
Everything here is just wonderful. Right from the staff at reservation desk, she was really helpful in explaining the details to us about this huge property of JA resorts. All our requests were accomodated well. The golf cart staffs were also friendly, talking to us and giving us a glimpse of this huge property taking us for a tour around. There are so many pools, play area, splash park, Tamr pool we enjoyed alot, there is a zoo for kids to visit. Best is Palm tree court experience is the best, nature/ forest living…never imagined there is a property like this spread in 1 M acre of land in Dubai. I am short of words to sum up my experience. So many small waterfalls, peacocks, birds..in awe of this place and surely going back. Worth the money. Thanks to all the staff for taking care of the guests so very well 🫶🏼❤️
Stayed in July 2025
Reviewed: 14 July 2025
Naser
AustraliaSwimming pools and splash area was so busy and not super clean
Staff was amazing, Babu as buggy driver was very nice and helpful, others also was similar. Breakfast was excellent and perfect.
Stayed in July 2025
Reviewed: 12 July 2025
Paula
United Arab EmiratesPerfect
Stayed in July 2025
Reviewed: 11 July 2025
Ahmed
United Arab EmiratesNon
Very helpful friendly staff
Stayed in July 2025
Reviewed: 5 July 2025
Sweetshak
United Arab EmiratesFood for dinner was average
Signature pool, good butler service from David
Stayed in June 2025
Reviewed: 2 July 2025
Shebi
United Arab EmiratesBuggy service was poor at times Food options were overpriced and not the best
Rooms were excellent, facilities very good
Stayed in June 2025
Reviewed: 2 July 2025
Hamsa
United Arab EmiratesNothing
Everything
Stayed in July 2025
Reviewed: 1 July 2025
Mohamed
United Arab EmiratesNA
The water park and swimming pools
Stayed in July 2025
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