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Reviews of JA Palm Tree Court, Dubai 5 stars

Exit 13, Sheikh Zayed Road, Jebel Ali, Dubai, United Arab Emirates

#139 of 618 hotels in Dubai

Guests' Choice

Review score

Based on 1485 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    8.4

  • Facilities

    9.1

  • Staff

    9.2

  • Value for money

    8.4

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 31 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access with Free Shuttle to Shopping Malls
    • Stayed 1 night
    • Submitted via mobile

    We expected to see more animals or have a kind of an interactive experience at the mini Animal zoo, but it wasn't.

    We liked everything, we had great time. The room was clean and in perfect condition, staff were super friendly and helpful, the check in and check out processes were very efficient and fast, breakfast was great... All around we enjoyed our stay.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    10
    Amazing!!!
    • Leisure trip
    • Family with young children
    • Family Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access with Free Shuttle to Shopping Malls
    • Stayed 15 nights
    • Submitted via mobile

    Everything was fine.

    The staff is always friendly and quick to resolve any issues.

    Stayed in July 2025

  • Reviewed: 24 August 2025

    10
    Exceptional resort, with fantastic people and facilities.
    • Leisure trip
    • Family with young children
    • Family Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access with Free Shuttle to Shopping Malls
    • Stayed 2 nights
    • Submitted via mobile

    Nothing it was amazing 🤩

    So much to do and beautiful surroundings. Also all of the staff were so helpful and friendly especially Bam and Santi from concierge and Niqash the chef who was so happy to meet dietary requirements (gluten and dairy free) and cooked whatever our children wanted.

    Stayed in August 2025

  • Reviewed: 19 August 2025

    10
    Special Thank you for Asante, the buggy driver and head chef in La Fontana restaurant for breakfast buffet ate very help
    • Leisure trip
    • Family with young children
    • Family Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access with Free Shuttle to Shopping Malls
    • Stayed 3 nights
    • Submitted via mobile

    The sand storm on Friday 15 Aug 25 and the weather is too hot for summer ;((

    The room, kids club and the facilities and the peacocks, fishes, horses and turtles. We are coming back every year for the staycation

    Stayed in August 2025

  • Reviewed: 18 August 2025

    10
    Excellent. Will come again for sure!
    • Leisure trip
    • Group
    • Family Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access with Free Shuttle to Shopping Malls
    • Stayed 8 nights

    Bit of a wait for the buggys in the busy periods but they do their best.

    Loved the food, the staff and the facilities.

    Stayed in August 2025

  • Reviewed: 15 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access with Free Shuttle to Shopping Malls
    • Stayed 1 night
    • Submitted via mobile

    Ambiance, place, arrangements, facilities etc allq are top notch

    Stayed in August 2025

  • Reviewed: 15 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Garden Terrace Junior Suite with Exclusive Tamr Pool, Beach & Splash Park Access with Free Shuttle to Shopping Malls
    • Stayed 2 nights
    • Submitted via mobile

    I check out one day in advance because my daughter gets sick and we go to the hospital, so we use it on night and other night we did not used , appreciate if u can re consider the second night for us as we are regular customer on Booking, appreciate ur support on it.

    I check out one day in advance because my daughter gets sick and we go to the hospital, so we use it on night and other night we did not used , appreciate if u can re consider the second night for us as we are regular customer on Booking, appreciate ur support on it.

    Stayed in August 2025

  • Reviewed: 12 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access with Free Shuttle to Shopping Malls
    • Stayed 2 nights
    • Submitted via mobile

    The rooms and breakfast buffet are very nice and staff is freindly.

    Stayed in August 2025

  • Reviewed: 12 August 2025

    9.0
    Good stay for family
    • Leisure trip
    • Family with young children
    • Family Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access with Free Shuttle to Shopping Malls
    • Stayed 2 nights
    • Submitted via mobile

    Sofa bed was a floppy uncomfortable mattress. We now have very sore backs due to poor quality of bed. TVs should be updated to use Netflix.

    Comfortable room size and bath size. Balcony was great way to separate kids and parents.

    Stayed in August 2025

  • Reviewed: 10 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access with Free Shuttle to Shopping Malls
    • Stayed 1 night
    • Submitted via mobile

    NA

    Loved everything about the property!

    Stayed in August 2025

  • Reviewed: 3 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access with Free Shuttle to Shopping Malls
    • Stayed 1 night
    • Submitted via mobile

    Very nice and comfortable

    Stayed in August 2025

  • Reviewed: 3 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Family Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access with Free Shuttle to Shopping Malls
    • Stayed 1 night
    • Submitted via mobile

    The rooms the hotel all perfect

    Stayed in August 2025

  • Reviewed: 2 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access with Free Shuttle to Shopping Malls
    • Stayed 1 night
    • Submitted via mobile

    Too mch to walk.. :))

    Great property! Awesome facilities for family and kids.... Lots of greenery! ...and the peacocks

    Stayed in August 2025

  • Reviewed: 27 July 2025

    10
    A Home away from Home.
    • Leisure trip
    • Family with young children
    • Family Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access with Free Shuttle to Shopping Malls
    • Stayed 4 nights
    • Submitted via mobile

    Everything was good.

    Our stay at JAPTC was really comfortable,enjoyable, relaxing, and memorable, Devi and Katherine from Reception were really helpful who helped us with check-in and even managed an early check-in upon our request. All the staff in the resort were really helpful, friendly, and polite, especially Babu and Raju, who used to provide us with a Buggy service to go for breakfast and dinner. The food was delicious in all the restaurants, especially at Kinara, which was really, really good. I would highly recommend this place.

    Stayed in July 2025

  • Reviewed: 27 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access with Free Shuttle to Shopping Malls
    • Stayed 2 nights
    • Submitted via mobile

    The distance sometimes is too far to walk and the golf cars may take ages (average of 10-20min) or sometimes never came.

    Great resort, incredible for families and fun. The kids club is convinient and they are really attentive. Great beach and so many pools. We had a really good time.

    Stayed in June 2025

  • Reviewed: 21 July 2025

    10
    ja palm tree court is the perfect staycation resort away from the city
    • Leisure trip
    • People with friends
    • Family Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access with Free Shuttle to Shopping Malls
    • Stayed 2 nights
    • Submitted via mobile

    nothing... it was great

    the beach, the pool, the thai restaurant, authentic vintage beach resort vibes

    Stayed in July 2025

  • Reviewed: 21 July 2025

    10
    Amazing experience. Highly recommended:)
    • Leisure trip
    • Family with young children
    • Family Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access with Free Shuttle to Shopping Malls
    • Stayed 1 night
    • Submitted via mobile

    Nothing to not like about this places.

    Everything here is just wonderful. Right from the staff at reservation desk, she was really helpful in explaining the details to us about this huge property of JA resorts. All our requests were accomodated well. The golf cart staffs were also friendly, talking to us and giving us a glimpse of this huge property taking us for a tour around. There are so many pools, play area, splash park, Tamr pool we enjoyed alot, there is a zoo for kids to visit. Best is Palm tree court experience is the best, nature/ forest living…never imagined there is a property like this spread in 1 M acre of land in Dubai. I am short of words to sum up my experience. So many small waterfalls, peacocks, birds..in awe of this place and surely going back. Worth the money. Thanks to all the staff for taking care of the guests so very well 🫶🏼❤️

    Stayed in July 2025

  • Reviewed: 14 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access with Free Shuttle to Shopping Malls
    • Stayed 1 night
    • Submitted via mobile

    Swimming pools and splash area was so busy and not super clean

    Staff was amazing, Babu as buggy driver was very nice and helpful, others also was similar. Breakfast was excellent and perfect.

    Stayed in July 2025

  • Reviewed: 12 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access with Free Shuttle to Shopping Malls
    • Stayed 2 nights
    • Submitted via mobile

    Perfect

    Stayed in July 2025

  • Reviewed: 11 July 2025

    9.0
    Good for family
    • Leisure trip
    • Family with young children
    • Family Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access with Free Shuttle to Shopping Malls
    • Stayed 1 night
    • Submitted via mobile

    Non

    Very helpful friendly staff

    Stayed in July 2025

  • Reviewed: 5 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Sea View Residence Suite with Beach Cabana & Lounge Access with Butler Service with Free Shuttle to Shopping Malls
    • Stayed 2 nights
    • Submitted via mobile

    Food for dinner was average

    Signature pool, good butler service from David

    Stayed in June 2025

  • Reviewed: 2 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access with Free Shuttle to Shopping Malls
    • Stayed 1 night
    • Submitted via mobile

    Buggy service was poor at times Food options were overpriced and not the best

    Rooms were excellent, facilities very good

    Stayed in June 2025

  • Reviewed: 2 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Junior Suite with exclusive Tamr Pool, Beach & Splash Park Access with Free Shuttle to Shopping Malls
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in July 2025

  • Reviewed: 1 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Sea View Residence Two Bedroom with Signature Lounge Access & Butler Service with Free Shuttle to Shopping Malls
    • Stayed 1 night
    • Submitted via mobile

    NA

    The water park and swimming pools

    Stayed in July 2025

Showing 1 – 25

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