I had a wonderful stay at the hotel! I want to especially thank the incredibly friendly staff, particularly Shahin and Essam, who went above and beyond to make our experience memorable. It was my daughter's birthday during our stay, and to our surprise, they celebrated it with a big piece of cake and sweets – such a thoughtful and heartwarming gesture! The food was absolutely delicious, and the service throughout our stay was excellent. Everything was well-organized, clean, and welcoming. I truly appreciated the hospitality and would definitely recommend this hotel to others. Thank you for making our stay so special!

Stayed in August 2025

I wish the room had better soundproofing, and it would be great if there was a shaded area over the swimming pool to protect from the sun.

The place had a wide variety of food, with options that suited both kids and adults, along with plenty of drinks. Overall, we really enjoyed it.

Stayed in August 2025

The properties interior needs to be renovated

The overall Experience was good

Stayed in July 2025

The hotel was on under renovation. I think it shall be nice if all is settled. For example, our room was refurbished, however the toilet wasn't done, it was clean but could be improved. As shower slope wasn't proper and water was flowing out of shower.

It has fairly nice swimming pools and beach front. Overall, we had 2 days staycation. We had good time and could really relax. Everything was as expected. We stayed all inclusive. The bars were a little lower than expectations.

Stayed in August 2025

The receptionist who received me upon arrival was very bad he doesn't talk well to us. and did not allow us to ask or inquire about the hotel and its facilities, lunch and dinner times, and about the hotel facilities and how to obtain them. I got a room with a bad smell, the air conditioner was not working, and there was garbage on the bathroom floor from previous guests. I stayed in the room for half an hour, until an employee named Shaheen contacted me after I filed a complaint and made the necessary arrangements aand he was very nice, after which I felt like I was in a high-end hotel. Thank you Shaheen.

Variety of food and coffee، you Don't need to go outleaving from hotel

Stayed in July 2025

Some of the areas like the spa pool looked really old and worn out

The place was so beautiful

Stayed in July 2025

Rixos before was so luxurious now it become with the new innovation so economic The AC controller for 3 bedroom one control only for the whole suite The mini bar low quality and limited items I have to request the hair dryer and the prayer carpet while other hotels these item available without request

The only think I like it the ask me if we have any special occasion and they arrange for my kid graduation cake and bed room decorated with miss Jose line thanks

Stayed in July 2025

Special thanks to Ahmed and Clarissa from Reception, who are very helpful and friendly. And another big thank you to Mohammed from Lifeguards and all the team. They are doing a great job!

Stayed in July 2025

Furniture. Need more cleaning

Restaurant hospitality

Stayed in July 2025

The drilling first thing in the morning wasn’t nice and we couldn’t get extra sleep. The rooms are old and need a facelift. We didn’t have chairs in our room and called several times but the matter was never resolved until we just gave up trying…

The property is in need of a massive face lift. Having the drilling during the day and first thing in the morning doesn’t help either. However we enjoyed our stay. A massive thank you to Burka at the seven nights restaurant. This guy literally made our stay amazing. He was so helpful and made the time for us. What a gentleman and the best host… I can’t go without mentioning Ibo also. He was kind and funny at the same time.

Stayed in July 2025

The staff at the kids club, felt like they were tired of the kids,were not enthusiastic and didn't pay attention. Didn't welcome us when we came for the first time and overall we did not feel good about it.

Kids enjoy water slides a lot.Many activities for kids. The person at the reception was very polite and professional.

Stayed in July 2025

I wish they had more adult entertainment like a gaming room or activities that are included.

Everything!

Stayed in July 2025

None

I like everything!!!

Stayed in June 2025

All available no need to go out of the hotel

Good stuff very welcoming and responsive

Stayed in June 2025

I had requested a complimentary cake for a birthday celebrant, but unfortunately it was forgotten and only provided later. Additionally, the room had no small decorations as expected, which was quite disappointing.

Breakfast

Stayed in June 2025

For anyone dealing at the reception request you guys not to deal with Diana absolute unprofessional and rude lady and does not understand customers concern, and tells you straight on ur face do what u want and give a review also if u want the management does not care. One of her college tried helping me but she did not even allow him to to help me out. I have been to many places many hotels never ever I have felt suck kind of humiliation. Definitely not coming back ever.

Everything was amazing

Stayed in June 2025

Food wastage, property is becoming old, food quality was ok

The live music performance, all inclusive is not worth it if you don’t consume alcohol

Stayed in May 2025

The only downside to our stay was the room arrangement. We booked a family room for four, but there was only one bed provided. It took until the third day of our stay to receive an extra mattress, which made the first couple of nights uncomfortable. It was a shame because everything else was so well done.

Our stay at the hotel was excellent overall. The staff were incredibly accommodating and always happy to help. The extra activities on offer really added to the experience—especially the Squid Games, which was a fun and unique touch. The drinks and cocktails were fantastic, with a wide variety and nothing you couldn’t get. The à la carte restaurants were a highlight, with the Middle Eastern restaurant standing out for its amazing food and atmosphere. The whole place had a great vibe and made for a very enjoyable holiday.

Stayed in June 2025

The place was quite visible catered towards a certain regional group and so were a majority of the guests. It wasn’t of any kind of concern but it was too commercial to a point where the staff were more concerned about a quick turnaround time rather than making sure that the guests were actually having a good time.

The resort in itself was quite large and spacious with multiple pool and restaurant options

Stayed in June 2025

Variety and quality of food. Staff is burned out a bit and hotel is getting old.

Great vibe and fun atmosphere. Food and drinks were ok. Good option for family staycation

Stayed in May 2025

I didn't get what I booked for. The suite should have been pool or sea view, we were given car parking view. 5 family members with 2 bathroom towels. Shower was broken. I can see rust in the shower Ants on the balcony, we couldn't set there.

The pools and food. Good service, and very nice staff

Stayed in June 2025

Even though we managed to eat at three of the restaurants, the whole system to book was a little stressful.

We had a great mini holiday, we arrived earlier than check-in and our room was ready. The breakfast was great, we managed to eat at three of the other restaurants. The meat restaurant was good, however the Italian was great, the staff, food and manager were exceptional. Overall experience was fantastic

Stayed in May 2025

Rooms are old and need refurbishing

All inclusive features

Stayed in June 2025

Make sure you get what you've paid for, I was offered an upgrade to my premium room only to find out what they actually gave me was a very standard room, paid $350 for it. Very crowded so if you're looking for a place to relax forget this hotel.

Location

Stayed in May 2025