Reviews of The Act Hotel Sharjah 5 stars
Corniche Street Al Majaz 2 Street 15, Al Majaz, Sharjah, United Arab Emirates
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Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewEverything was well set up and everyone is friendly
Dear Guest, Greetings from The Act Hotel Sharjah! Thank you so much for your kind words! We are delighted to hear that everything was well set up and that you found everyone friendly. It was a pleasure to host you, and we hope to welcome you back again in the future! Best Regards Hotel Management
Dear Guest, Greetings from The Act Hotel Sharjah! Thank you so much for your kind words! We are delighted to hear that everything was well set up and that you found everyone friendly. It was a pleasure to host you, and we hope to welcome … Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in June 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewRooms
Breakfast it not various Last date we have water issues in bathroom no water
Dear Guest, Greetings from The Act Hotel Sharjah! Thank you for your feedback. We truly appreciate you taking the time to share your experience with us. We are sorry to hear that the breakfast selection did not meet your expectations and that you experienced a water issue in the bathroom on your last day. Please accept our sincere apologies for the inconvenience. We understand how important these aspects are for a comfortable stay, and we are already looking into the matter to ensure it does not happen again. Your comments help us improve, and we hope to have the opportunity to welcome you back for a better experience in the future. Best Regards Hotel Management
Dear Guest, Greetings from The Act Hotel Sharjah! Thank you for your feedback. We truly appreciate you taking the time to share your experience with us. We are sorry to hear that the breakfast selection did not meet your expectations and… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThis is not my first tine at act hotel. The rooms are clean and spacious. The bed is conformable. The location is prime. Car parking available and free. Staff were Wonderfull. I will come again inshaAllah.
Breakfast to be improved, add more healthy options like nuts and seeds. But overall the breakfast was nice.
Dear Guest, Greetings from The Act Hotel Sharjah! Thank you so much for your continued trust in ACT Hotel, it truly means a lot to us! We are delighted to hear that you enjoyed your stay once again and appreciated the clean, spacious rooms, comfortable bed, prime location, free parking, and the warm service from our team. We also value your feedback regarding breakfast. We have shared this with our culinary team for future improvement. It was a pleasure to host you, and we look forward to welcoming you back again soon, inshaAllah. Best Regards Hotel Management
Dear Guest, Greetings from The Act Hotel Sharjah! Thank you so much for your continued trust in ACT Hotel, it truly means a lot to us! We are delighted to hear that you enjoyed your stay once again and appreciated the clean, spacious room… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewBig and clean rooms
Not recommended with people coming by car. No hotel private parking. I had to park in an open area next to the hotel and people park in front of your car because there is not much parking in the area so you have to wait for people to move their cars in the next morning + somebody crashed my car on the side while he was getting his car out of the parking lot and left. No guards guarding the place. Disappointing experience.
Dear Guest, Greetings from The Act Hotel Sharjah! Thank you for your feedback and for highlighting the spaciousness and cleanliness of our rooms – we are glad you appreciated that part of your stay. We are truly sorry to hear about your experience with parking. We understand how frustrating and disappointing it must have been to deal with limited parking and, most importantly, the unfortunate incident with your car. Please accept our sincere apologies for the inconvenience this caused you. While we currently do not have private parking, we are actively exploring solutions to improve the parking situation for our guests. Your comments have been shared with our management team as we continue to work on ways to enhance our services and ensure a safer, more convenient stay for all our guests. We genuinely hope you will consider staying with us again in the future, and we will do our best to offer a more comfortable experience next time. Best Regards Hotel Management
Dear Guest, Greetings from The Act Hotel Sharjah! Thank you for your feedback and for highlighting the spaciousness and cleanliness of our rooms – we are glad you appreciated that part of your stay. We are truly sorry to hear about your … Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewMothing special
Cleaning stuff was very noisy outside the room , ac sound and doesnt operate well , water heater is not working , i had a cold shower
Dear Mr. Ebrahim, Greetings from The Act Hotel Sharjah! Thank you for sharing your feedback. I am very sorry to hear that your experience did not meet expectations. We sincerely apologize for the noise disturbance, the issues with the air conditioning, and the inconvenience caused by the water heater. A cold shower is certainly not the experience we want for our guests, and we regret the discomfort this caused you. Your comments have been shared with the relevant departments so we can take immediate action to resolve these issues and prevent them from happening again. We truly value your feedback and hope you will consider giving us another chance to provide you with a much better stay in the future. Best Regards Hotel Management
Dear Mr. Ebrahim, Greetings from The Act Hotel Sharjah! Thank you for sharing your feedback. I am very sorry to hear that your experience did not meet expectations. We sincerely apologize for the noise disturbance, the issues with the ai… Show more
Reviewed: 23 August 2025 · Stayed in June 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewIt was very good
The location and room is very good
Dear Mr. Aditya, Greetings from The Act Hotel Sharjah! Thank you so much for your kind feedback! We are delighted to hear that you enjoyed your stay, especially the location and your room. We hope to have the pleasure of welcoming you back again soon! Best Regards Hotel Management
Dear Mr. Aditya, Greetings from The Act Hotel Sharjah! Thank you so much for your kind feedback! We are delighted to hear that you enjoyed your stay, especially the location and your room. We hope to have the pleasure of welcoming you ba… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewNothing
Dear Management of ACT Hotel, I am writing to formally express my disappointment regarding my recent stay at your hotel on Friday. I arrived with my family at 12:30 pm, only to be informed that check-in would not be possible until 3:00 pm. This was surprising, as I had received an official email from the hotel a day earlier confirming that check-in would be available from 2:00 pm. When I approached one of your staff members, Mr. Abdelrahman (Egyptian nationality), and explained that we had traveled a long distance with my children asleep in the car, he assured me that the room was ready and required only one hour of cleaning. Despite this assurance, I was kept waiting for more than an hour, during which I experienced a clear lack of consideration and responsiveness from your team. By 2:00 pm, I observed that several guests had still not vacated their rooms, despite the official check-out time being 12:00 noon. This situation further delayed my check-in and reflected a lack of organization and efficiency in managing guest turnover. I have stayed at ACT Hotel on more than one occasion in the past, and I had always considered it an excellent choice. However, my most recent experience was deeply disappointing and did not meet the standards expected of a hotel of your reputation. I sincerely urge the hotel management to take immediate steps to improve check-in and check-out procedures, ensure stricter adherence to policies, and train staff to demonstrate greater professionalism and care for guests. Such measures are essential to restore the trust of returning customers like myself. Sincerely, [Waleed alumuri ]
Dear Guest, Greetings from The Act Hotel Sharjah! Thank you for taking the time to share your feedback following your recent stay at ACT Hotel. We sincerely apologize for the inconvenience you and your family experienced during check-in. We understand how frustrating it must have been to arrive after a long journey, especially with children, and then be kept waiting beyond the time communicated to you. We deeply regret the discrepancy between the email you received and the actual availability of the room, as well as the miscommunication regarding the readiness of your accommodation. Please be assured that we take your concerns seriously. We are currently reviewing our internal procedures to ensure that check-in and check-out times are better managed moving forward, and we are working with our housekeeping and front office teams to prevent such delays in the future. Your comments regarding the conduct and communication of our staff have also been noted and will be addressed in our next team training session to reinforce the importance of guest care and professionalism. We truly value your loyalty as a returning guest and are disappointed to have let you down on this occasion. Your feedback is essential in helping us improve, and we hope to have the opportunity to welcome you again under better circumstances and provide the experience you rightfully expect from us. Should you have any further concerns or if there’s anything we can do to restore your trust, please do not hesitate to contact us directly. Best Regards Hotel Management
Dear Guest, Greetings from The Act Hotel Sharjah! Thank you for taking the time to share your feedback following your recent stay at ACT Hotel. We sincerely apologize for the inconvenience you and your family experienced during check-in. … Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewRoom
Food
Dear Guest, Greetings from The Act Hotel Sharjah! Thank you for your feedback. We are glad to hear that you were happy with the room and had a comfortable stay. However, we are sorry to know that the food did not meet your expectations. Your comments are important to us and have been shared with our culinary team to help us improve. We truly appreciate your honesty and hope to provide you with a better dining experience during your next visit. Best Regards Hotel Management
Dear Guest, Greetings from The Act Hotel Sharjah! Thank you for your feedback. We are glad to hear that you were happy with the room and had a comfortable stay. However, we are sorry to know that the food did not meet your expectations. … Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewGreat property
Nice
Dear Mr. Om, Greetings from The Act Hotel Sharjah! Thank you for your kind words! We are so glad you enjoyed your time with us and appreciated the property. Looking forward to welcoming you back soon! Best Regards Hotel Management
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewEverything
The reception team how they are not like before, no communication between each others
Dear Mr. Om, Greetings from The Act Hotel Sharjah! Thank you for your feedback and for taking the time to share your experience with us. We are pleased to know that, overall, you enjoyed your stay. However, we are truly sorry to hear that your recent experience with the reception team did not meet your expectations. We appreciate you bringing this to our attention, and we sincerely apologize for any inconvenience caused by the lack of communication you observed. Please rest assured that your comments have been shared with the team, and we are taking steps to improve coordination and ensure better service consistency moving forward. Your satisfaction is very important to us, and we hope to welcome you back soon for a more seamless and enjoyable experience. Best Regards Hotel Management
Dear Mr. Om, Greetings from The Act Hotel Sharjah! Thank you for your feedback and for taking the time to share your experience with us. We are pleased to know that, overall, you enjoyed your stay. However, we are truly sorry to hear tha… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe room carpet was bad and there smells in the room
The Stuff was so nice and the location is near from every thing you needed
Dear Guest, Greetings from The Act Hotel Sharjah! Thank you for sharing your feedback with us. We are glad to hear that you appreciated the kindness of our staff and found the location convenient for your needs. Your positive comments truly mean a lot to our team. We are sorry, however, to learn that the condition of the carpet and the room smell did not meet your expectations. Please accept our sincere apologies for any discomfort this may have caused. Your comments have been shared with our housekeeping and maintenance teams to ensure these issues are promptly addressed. We value your feedback as it helps us improve, and we hope to have the opportunity to welcome you back for a more pleasant stay in the future. Best Regards Hotel Management
Dear Guest, Greetings from The Act Hotel Sharjah! Thank you for sharing your feedback with us. We are glad to hear that you appreciated the kindness of our staff and found the location convenient for your needs. Your positive comments tr… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewStaff are very welcomed
Some noise from customers
Dear Mr. Mohammad, Greetings from The Act Hotel Sharjah! Thank you for taking the time to share your feedback. We are glad to hear that you felt welcomed by our staff, your kind words truly mean a lot to the team. Providing warm and friendly service is always our priority. We also appreciate you bringing the noise issue to our attention. We apologize for any inconvenience caused and will continue working to ensure a more peaceful environment for all our guests. We hope to have the pleasure of welcoming you back for an even more comfortable stay. Best Regards Hotel Management
Dear Mr. Mohammad, Greetings from The Act Hotel Sharjah! Thank you for taking the time to share your feedback. We are glad to hear that you felt welcomed by our staff, your kind words truly mean a lot to the team. Providing warm and frie… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewIt’s clean. Good location, great staff especially Sadam he was absolutely great in every way.
Basically everything. Very clean rooms. Very comfortable stay , great staff friendly and helpful
Dear Guest, Greetings from The Act Hotel Sharjah! Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us and appreciated the cleanliness, comfortable rooms, and our convenient location. A special thank you for recognizing Sadam, we are proud to have him on our team, and your kind words will certainly be shared with him. It’s always our goal to provide friendly, helpful service and a welcoming environment, so it means a lot to know we succeeded in making your stay enjoyable. We look forward to welcoming you back to The Act Hotel in the future! Best Regards Hotel Management
Dear Guest, Greetings from The Act Hotel Sharjah! Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us and appreciated the cleanliness, comfortable rooms, and our convenient location. … Show more