Reviews of TIME Ruby Hotel Apartment 3 stars
Al Khan Facing The Beach, Al Khan, Sharjah, United Arab Emirates
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe location was very good
I would like to share some feedback regarding my recent stay at your hotel. While the hotel itself is nice and comfortable, I faced a few issues during my visit: 1. One of the employees (from the Philippines, on redemption) showed poor attitude and was not polite towards customers. 2. The landline phone in my room was not working. 3. Room service was delayed, and the service provided was not timely. I hope you will take this feedback into consideration and address these issues to improve the experience for future guests.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewNothing
The hotel is dirty, we found dead and alive cockroaches and spiders. There was a leaking in the bathroom. The apartment smelled like fried fish for one day, and we didn’t even cook anything.
Dear Ms. Noor Thank you for taking the time to share your feedback. I was truly disheartened to read your review and would like to apologize for not meeting your expectations. Please know that we take all guest feedback very seriously and will be reviewing the details with the team to ensure we do better next time. If you are willing to give us another opportunity when you are back in town, please reach out directly as I would like to personally oversee your stay. I know we can do better and I want to prove it. Thank you. Sincerely, Ahmed Front Office Supervisor,
Dear Ms. Noor Thank you for taking the time to share your feedback. I was truly disheartened to read your review and would like to apologize for not meeting your expectations. Please know that we take all guest feedback very seriously and w… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewStaff exceptionally helpful and pleasant. Once full renovations take place I'm sure will be highly scored. Very Spacious appartments
Dear Ms. Nada It was such a pleasure to see your review first thing this morning. Thank you so much for taking the time to review Time Ruby, I was pleased to hear that you had enjoyed your stay with us and that you will be staying with us again when you return to town. Sincerely, Ahmed Front Office Supervisor.
Dear Ms. Nada It was such a pleasure to see your review first thing this morning. Thank you so much for taking the time to review Time Ruby, I was pleased to hear that you had enjoyed your stay with us and that you will be staying with us a… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewLocation,staff and facilities
Every night unbelievable sound from sewage truck!!!Couldn’t sleep!
Dear Ms. Lesya It was such a pleasure to see your review first thing this morning. Thank you so much for taking the time to review Time Ruby, I was pleased to hear that you had enjoyed your stay with us and that you will be staying with us again when you return to town. Sincerely, Ahmed Front Office Supervisor.
Dear Ms. Lesya It was such a pleasure to see your review first thing this morning. Thank you so much for taking the time to review Time Ruby, I was pleased to hear that you had enjoyed your stay with us and that you will be staying with us … Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewDear Mr. Shahab Thank you for taking the time to share your feedback. I was truly disheartened to read your review and would like to apologize for not meeting your expectations. Please know that we take all guest feedback very seriously and will be reviewing the details with the team to ensure we do better next time. If you are willing to give us another opportunity when you are back in town, please reach out directly as I would like to personally oversee your stay. I know we can do better and I want to prove it. Thank you. Sincerely, Ahmed Front Office Supervisor
Dear Mr. Shahab Thank you for taking the time to share your feedback. I was truly disheartened to read your review and would like to apologize for not meeting your expectations. Please know that we take all guest feedback very seriously and… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewThe place is very solem and relaxation 😌 ☺️ 😊
320 is was good, but when I was entered, I saw on the floor there was a water leak in chicken like leaking, I think in the refrigerator, bad smell andthe utensils are not complete, like bowls, kettle, shopping board, spoon, glass of water.
Dear Mr. Bemie It was such a pleasure to see your review first thing this morning. Thank you so much for taking the time to review Time Ruby, I was pleased to hear that you had enjoyed your stay with us and that you will be staying with us again when you return to town. Sincerely, Ahmed Front Office Supervisor.
Dear Mr. Bemie It was such a pleasure to see your review first thing this morning. Thank you so much for taking the time to review Time Ruby, I was pleased to hear that you had enjoyed your stay with us and that you will be staying with us … Show more
Reviewed: 2 July 2025 · Stayed in May 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified reviewKitchen
Air Conditioning System
Dear Mr. Jishad It was such a pleasure to see your review first thing this morning. Thank you so much for taking the time to review Time Ruby, I was pleased to hear that you had enjoyed your stay with us and that you will be staying with us again when you return to town. Sincerely, Ahmed Samir Assistant Front Office Manager
Dear Mr. Jishad It was such a pleasure to see your review first thing this morning. Thank you so much for taking the time to review Time Ruby, I was pleased to hear that you had enjoyed your stay with us and that you will be staying with us… Show more
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in May 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewEverything was watch
Nothing
Dear Ms. Chikandiwa It was such a pleasure to see your review first thing this morning. Thank you so much for taking the time to review Time Ruby, I was pleased to hear that you had enjoyed your stay with us and that you will be staying with us again when you return to town. Sincerely, Ahmed Samir Assistant Front Office Manager
Dear Ms. Chikandiwa It was such a pleasure to see your review first thing this morning. Thank you so much for taking the time to review Time Ruby, I was pleased to hear that you had enjoyed your stay with us and that you will be staying wit… Show more
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewThe flexibility of the staff and the nice room
Nothing
Dear Ms. Barbie It was such a pleasure to see your review first thing this morning. Thank you so much for taking the time to review Time Ruby, I was pleased to hear that you had enjoyed your stay with us and that you will be staying with us again when you return to town. Sincerely, Ahmed Samir Assistant Front Office Manager
Dear Ms. Barbie It was such a pleasure to see your review first thing this morning. Thank you so much for taking the time to review Time Ruby, I was pleased to hear that you had enjoyed your stay with us and that you will be staying with us… Show more
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 6 June 2025 · Stayed in June 2025
Verified reviewNear to the beach
Nothing
Dear Value Guest It was such a pleasure to see your review first thing this morning. Thank you so much for taking the time to review Time Ruby, I was pleased to hear that you had enjoyed your stay with us and that you will be staying with us again when you return to town. Sincerely, Ahmed Samir Assistant Front Office Manager
Dear Value Guest It was such a pleasure to see your review first thing this morning. Thank you so much for taking the time to review Time Ruby, I was pleased to hear that you had enjoyed your stay with us and that you will be staying with u… Show more
Reviewed: 27 May 2025 · Stayed in April 2025
Verified reviewReviewed: 25 May 2025 · Stayed in April 2025
Verified review